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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 153 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Replacement Filter for NS-APLWH2 Insignia 497 Sq. Ft. Air Purifier for its positive impact on air quality and long filter life. Users find it easy to use and appreciate its snug fit, odor removal capabilities, and overall performance. However, some customers find the price of the filters to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 153 reviews
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air filter is great and the replacement filters fit well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience! We're glad to hear that the air filter is working well for you and that the replacement filters fit perfectly. Your feedback is valuable to us. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at [email protected].

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Pricey to replace filters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter needs to be replaced every 3 months at $80 a pop. I'm considering finding an alternative

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Works greatly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well for my air purifier and I love my filtered air

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the product works extremely well for your air purifier and that you are enjoying the filtered air. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Good filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter, works well and last for a good amount of time

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We are pleased to hear that the filter works well and lasts for a good amount of time. Your satisfaction is important to us, and we are glad our product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product lasts the true 2000 hours. Came shipped very nicely.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier! We're delighted to hear that it meets your expectations by lasting the true 2000 hours and that it arrived in excellent condition. Your satisfaction means a lot to us. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great for whole home

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at cutting down smoke smell and makes air smell fresh

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We are delighted to hear that the product effectively reduces smoke smell and freshens the air. Your satisfaction is important to us, and we are glad our product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits fine. Fits fine. Fits fine.fits fine. Fits fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier fits perfectly. If you have any other questions or need further assistance, feel free to reach out. Happy purifying! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Money savers

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filters that do the job at a fraction of the cost of others. Very easy to replace, you can see the carbon filter layer!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very high quality does everything I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the wildfires near us it has been a huge comfort having this!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrRe! Thank you for your review of the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier! We're so glad to hear that our product has provided you with comfort during the wildfires. Your safety and peace of mind are incredibly important to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Feels good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable product, It Lasts a long time when you have the air purifier on auto.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter! We have four dogs and it helps keep the air clean for a good 3-4 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my air filter it helps keep my air fresh

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    It does what it does

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It filters. It fits in the housing. That’s all I can ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters may be pricey, but they are so helpful! I was late on changing these out (we have two of the purifiers in our home) and the difference of fresh filters were a game changer! The purifier is effective on pet dander, dust and other environmental yucks!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the filters have been so helpful and made a significant difference once replaced. It's great to know that the purifier is effective on pet dander, dust, and other environmental factors. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with reliable products and services.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement filter for Insignia air purifier. I use them twice as long as recommended before replacing to save money.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Works exactly as it is supposed to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement filter for my Insignia air filter. Works as stated and keeps the air free of dust.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need. Will keep buying the same!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive feedback about the Insignia Replacement Filter for the NS-APLWH2 Air Purifier. We're thrilled to hear that it meets your needs perfectly! Your satisfaction is our priority, and we appreciate your loyalty in choosing the same product for your air purification needs.

      If you have any further questions or need assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Insignia Air Purifier Replacement Filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter replacement for our Insignia air purifier, would buy again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience with the Insignia Replacement Filter for the NS-APLWH2 Air Purifier. We are pleased to hear that it has met your expectations and that you are considering purchasing it again.

      If you have any further questions or need assistance in the future, please do not hesitate to reach out. We appreciate your support! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Filter life

    Rated 4 out of 5 stars

    Air purifier filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do very sensitive to anything burning and seems to last a long time

    I would recommend this to a friend
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