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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Replacement Filter for NS-APLWH2 Insignia 497 Sq. Ft. Air Purifier for its positive impact on air quality and its long filter life. Users appreciate the ease of use, good performance, snug fit, and odor removal capabilities. However, some customers find the price of the filters to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 145 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Great.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits and its makes the room smells clean. Bad odor fades away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install! Used for a year and bought new one to replace

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you found the Insignia Replacement Filter easy to install and that you've been satisfied with its performance over the year. Your experience is valuable to us and helps other customers make informed decisions. If you have any further questions or need assistance, please don't hesitate to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter works well, easy to install. This the second time I have purchased this product

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air filter. Long life. Perfect fit in insignia

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that our air filter is meeting your expectations. Clean air is essential for a healthy environment, and we appreciate your support. If you have any other thoughts or need further assistance, feel free to reach out. Breathe easy! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Filter life

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter for a good air purifier. They last about a year with moderate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter for the insignia air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love our insignia air purifier. It really does remove food odors and other odors. It clears out the dust floating in the air and that makes breathing much more pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and replace it every year. It helps improve air quality around the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use thought it would be harder to install.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have an extra on hand. I like to be ready for all emergencies. Never fails when you need, out of stock.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Product works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these recently and they work really well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as I expected it to work. I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter and lasts for more than 3 months. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great investment to keep your entire room clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little piece help to clean your inside room air

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your feedback, Jv777! We're glad to hear that the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier is helping to keep your room clean. It's great to know that this little piece is making a big difference in improving your indoor air quality. If you have any questions or need assistance with your air purifier in the future, feel free to reach out. Here's to enjoying cleaner and fresher air! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Excellent Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the filter of my air purifier which made the air quality better in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Don't Buy - No Filters Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this air purifier--we actually recommended it to friends because it did such a great job. It's been months, and I haven't been able to replace the filter. Very frustrated because we now either have to throw a way a perfectly good air purifier because the filters are discontinued, or we can continue to have a non-working one in our home while we wait for a restock that doesn't seem to be happening. Would like better comms from the BestBuy team about the status of this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Marissa, for your thoughtful comment. We’re glad the air purifier initially impressed, and we understand how frustrating it must be to wait for filter replacements. We hear your concerns and appreciate the trust you placed in our product and recommendations. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    god but $$$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive to change out every 6 months.. works well

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great air filters for a great air cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great filters that go with my air cleaners. Last a long time and do a great job

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Breath of fresh air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held off a little too long getting a replacement filter but when your old one is at the end of its lifetime the change is noticeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier and its filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purifer is excellent; rids of smells and lowers my sneezing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer to help my breathing and sleep in spring

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback on the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier! We're thrilled to hear that it has been a game changer for your breathing and sleep, especially during spring.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

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