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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 153 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Replacement Filter for NS-APLWH2 Insignia 497 Sq. Ft. Air Purifier for its positive impact on air quality and long filter life. Users find it easy to use and appreciate its snug fit, odor removal capabilities, and overall performance. However, some customers find the price of the filters to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 153 reviews
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great investment to keep your entire room clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little piece help to clean your inside room air

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your feedback, Jv777! We're glad to hear that the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier is helping to keep your room clean. It's great to know that this little piece is making a big difference in improving your indoor air quality. If you have any questions or need assistance with your air purifier in the future, feel free to reach out. Here's to enjoying cleaner and fresher air! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    god but $$$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive to change out every 6 months.. works well

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Breath of fresh air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held off a little too long getting a replacement filter but when your old one is at the end of its lifetime the change is noticeable

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great air filters for a great air cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great filters that go with my air cleaners. Last a long time and do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier and its filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purifer is excellent; rids of smells and lowers my sneezing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters work well but I was unable to find any lower-cost sources. Best Buy charges too much ($69.99) which basically is a monopoly, hence the 2 star rating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this filtration system and the filter lasts 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 4 out of 5 stars

    Mr B

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still on original filter after 6 months. Expensive but it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    OEM Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are the original manufacturer replacements and work great. Replacing is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. Haven’t had to change it yet but wanted to have on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Effective filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice filter for a nice air purifier. Really makes a difference. Lasts about 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Don't Buy - No Filters Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this air purifier--we actually recommended it to friends because it did such a great job. It's been months, and I haven't been able to replace the filter. Very frustrated because we now either have to throw a way a perfectly good air purifier because the filters are discontinued, or we can continue to have a non-working one in our home while we wait for a restock that doesn't seem to be happening. Would like better comms from the BestBuy team about the status of this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Marissa, for your thoughtful comment. We’re glad the air purifier initially impressed, and we understand how frustrating it must be to wait for filter replacements. We hear your concerns and appreciate the trust you placed in our product and recommendations. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to install and fast shiping. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter, great product very well built filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two different filters thru Amazon that claimed to be direct replacements for this, and were sadly not the correct size. Will not attempt that again and will get them direct from Best Buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to suffer from morning allergies and I have 4 dogs. This filter and air purifier have changed my life! No more watery eyes, no runny nose, no itchy eyes, no coughing. Thank you BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer to help my breathing and sleep in spring

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback on the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier! We're thrilled to hear that it has been a game changer for your breathing and sleep, especially during spring.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this filter. Catches soo many particles of dust and dander

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you love the Insignia™ Replacement Filter for your NS-APLWH2 Air Purifier. It's fantastic to know that it's effectively catching so many particles of dust and dander, helping to keep your air clean. If you have any other feedback or questions, feel free to reach out. Enjoy your fresh air!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Thats fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air has never been so fresh and clean. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item for my product which is why I ordered it.

    I would recommend this to a friend
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