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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Replacement Filter for NS-APLWH2 Insignia 497 Sq. Ft. Air Purifier for its positive impact on air quality and its long filter life. Users appreciate the ease of use, good performance, snug fit, and odor removal capabilities. However, some customers find the price of the filters to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this filtration system and the filter lasts 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this filter. Catches soo many particles of dust and dander

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you love the Insignia™ Replacement Filter for your NS-APLWH2 Air Purifier. It's fantastic to know that it's effectively catching so many particles of dust and dander, helping to keep your air clean. If you have any other feedback or questions, feel free to reach out. Enjoy your fresh air!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    OEM Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are the original manufacturer replacements and work great. Replacing is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 4 out of 5 stars

    Mr B

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still on original filter after 6 months. Expensive but it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. Haven’t had to change it yet but wanted to have on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Effective filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice filter for a nice air purifier. Really makes a difference. Lasts about 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two different filters thru Amazon that claimed to be direct replacements for this, and were sadly not the correct size. Will not attempt that again and will get them direct from Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to install and fast shiping. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to suffer from morning allergies and I have 4 dogs. This filter and air purifier have changed my life! No more watery eyes, no runny nose, no itchy eyes, no coughing. Thank you BB!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine but they are expensive. These should cost around $40 at max. So expensive that I would rather go with another brand of air pruifier that has cheaper filters.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Strawsy. We appreciate your feedback on the Insignia™ Replacement Filter. We're glad to hear that the filters work fine, but we understand your concern about the price. Your input is valuable, and we'll certainly take it into consideration. If you have any other feedback or need assistance, feel free to reach out. We hope to continue improving our products and services to better meet your needs.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter, great product very well built filter

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Thats fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air has never been so fresh and clean. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item for my product which is why I ordered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Air Filter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this replacement filter for our Insignia air purifier to help ensure we keep our indoor air clean. Air quality in our region has disintegrated considerably in the past couple of years, so we get lots of use from our purifiers, which we have on each level in the house. It was a good buy on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know you’re going to need it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the gift that keeps on giving...bought one for my sister and sister in law. We all have the air cleaner, and these filter replacements are pricey and make a thoughtful gift! You know you’re going to need it, watch for the sales!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter is Fine, but Expensive & Only at Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air filter works great, of course, but I wish I had known the only place to get the replacement filters was from Best Buy for $59.99 plus tax. It's a lot to pay for one filter.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy Filter Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Pretty pricing for a filter that is needed to be replaced every few months. Hopefully I can figure out a way to clean them instead of buying more.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Direct replacement

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect replacement for the unit. Seem-less replacement after you take off the wrapping of the filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time and in perfect condition. Great replacement for my old filter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    No more filters?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air purifier was working great, however, now I can’t replace the filter. Useless unit due to lack of access to purchase filters. Don’t waste your money and look else where.

    No, I would not recommend this to a friend
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