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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Replacement Filter for NS-APLWH2 Insignia 497 Sq. Ft. Air Purifier for its positive impact on air quality and its long filter life. Users appreciate the ease of use, good performance, snug fit, and odor removal capabilities. However, some customers find the price of the filters to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 145 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Pair this with the air purifier for a good experience!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    No more filters?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air purifier was working great, however, now I can’t replace the filter. Useless unit due to lack of access to purchase filters. Don’t waste your money and look else where.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is it working?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only 100% know is that it definitely reads pollutants in the air but I not sure it's really cleaning. I've had it exactly a full year today and I'm just changing the filter. I don't have pets and no one else resides here. I vacuum my filter and it doesn't appear to be dirty. All I can see is dust! I only recommend it because it maybe working therefore it's not harmful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good on the filtration

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A remote would be a great addition! Other than the coat of the filter, i would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good. Product was also good. Overall 5/5 nothing was dented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What it says

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what it needs to be. Easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last me about three months wish it was longer, but i have three dogs so dust gets kicked up to easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    htbiddie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works very good at what it is suppose to do. My only negative is that it doesn't have a long work life. It is very short.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fits the unit

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for the large insignia air filter. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just wowowiwi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wowowoowowowowowowowowowowowowowowowowowowowowowowo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filtee was exactly as described. Received in a timely manner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia air filter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like these filters go bad way too often. I just replaced one 3 months ago. At this rate, it's going to cost me 4240 a year in filters.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We apologize for the inconvenience you have faced with the filters. It is concerning to hear that they need to be replaced so frequently. Your feedback is very important to us, and we will use it to improve our products and services. We appreciate your patience and understanding as we work to address these concerns and ensure better quality in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Insignia appliances!! Dusty air does not agree with me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No More Fillters ?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty sad Best Buy / Insignia has discontinued replacement filters for their own branded machine.... At the very least they could offer a buy back / partial credit for a trade in that we could use to purchase a new Air Purifier.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, Jollyoldelf. We understand how frustrating it can be when replacement parts are no longer available, especially for a product you’ve invested in. We truly value your loyalty to the Insignia brand and appreciate your suggestion regarding a trade-in or credit option. Your input is being shared with our team as we continue to evaluate how we can better support our customers. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    cannot get filters now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is why Heald off buying an air purifier just for this reason I heard about that after a while they do not make filters anymore so it forces you to buy a whole machine, so now I have one that I cannot buy a new filter for, will not buy this again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, RamsFan. We understand how frustrating it can be when replacement filters are no longer available. At this time, we do not sell individual parts separately, including replacement filters, due to our focus on maintaining product quality, compatibility, and safety standards. We appreciate your feedback and will share it with our team as we continuously work to improve our products and services. If there is anything we can do to assist you, please don't hesitate to reach out. Tine | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    WAY TOO MUCH MONEY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely overpriced, and getting more expensive over time. I refuse to give a good score for such a ripoff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No filters available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 of these BB machines and now can't get replacement filters. Great JOB BB!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear about the difficulty in finding replacement filters for your units. We understand how frustrating it is to invest in multiple machines and then face challenges with ongoing maintenance. Your concern is valid, and we’ll make sure it’s shared with the appropriate teams to help improve product support and availability.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter smells real bad with a strong order. I guess it does the job but makes room smell.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to get filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two insignia air purifiers. The filter depicted is almost always available. The smaller unit seems to seldom have any filters in stock, which makes the purchase useless!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving over next 2-3 weeks. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement. BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these air purifiers and they absolutely work, I was having issues worh my asthma after moving from the mountains of WV to a big city in Ohio and these purifiers work like a charm! Im breathing better,and they also kick in high gear when im cooking and also if I spray perfume or hairspray its quick to clean the air.

    I would recommend this to a friend