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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 153 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Replacement Filter for NS-APLWH2 Insignia 497 Sq. Ft. Air Purifier for its positive impact on air quality and long filter life. Users find it easy to use and appreciate its snug fit, odor removal capabilities, and overall performance. However, some customers find the price of the filters to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 153 reviews
  • Rated 5 out of 5 stars

    You know you’re going to need it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the gift that keeps on giving...bought one for my sister and sister in law. We all have the air cleaner, and these filter replacements are pricey and make a thoughtful gift! You know you’re going to need it, watch for the sales!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Air Filter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this replacement filter for our Insignia air purifier to help ensure we keep our indoor air clean. Air quality in our region has disintegrated considerably in the past couple of years, so we get lots of use from our purifiers, which we have on each level in the house. It was a good buy on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine but they are expensive. These should cost around $40 at max. So expensive that I would rather go with another brand of air pruifier that has cheaper filters.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Strawsy. We appreciate your feedback on the Insignia™ Replacement Filter. We're glad to hear that the filters work fine, but we understand your concern about the price. Your input is valuable, and we'll certainly take it into consideration. If you have any other feedback or need assistance, feel free to reach out. We hope to continue improving our products and services to better meet your needs.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Filter is Fine, but Expensive & Only at Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air filter works great, of course, but I wish I had known the only place to get the replacement filters was from Best Buy for $59.99 plus tax. It's a lot to pay for one filter.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy Filter Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Pretty pricing for a filter that is needed to be replaced every few months. Hopefully I can figure out a way to clean them instead of buying more.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Direct replacement

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect replacement for the unit. Seem-less replacement after you take off the wrapping of the filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time and in perfect condition. Great replacement for my old filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Doesn’t last as long but works great. :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Pair this with the air purifier for a good experience!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it working?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only 100% know is that it definitely reads pollutants in the air but I not sure it's really cleaning. I've had it exactly a full year today and I'm just changing the filter. I don't have pets and no one else resides here. I vacuum my filter and it doesn't appear to be dirty. All I can see is dust! I only recommend it because it maybe working therefore it's not harmful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good on the filtration

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A remote would be a great addition! Other than the coat of the filter, i would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    No more filters?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air purifier was working great, however, now I can’t replace the filter. Useless unit due to lack of access to purchase filters. Don’t waste your money and look else where.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    htbiddie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works very good at what it is suppose to do. My only negative is that it doesn't have a long work life. It is very short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good. Product was also good. Overall 5/5 nothing was dented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last me about three months wish it was longer, but i have three dogs so dust gets kicked up to easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What it says

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what it needs to be. Easy to replace.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fits the unit

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for the large insignia air filter. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filtee was exactly as described. Received in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just wowowiwi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wowowoowowowowowowowowowowowowowowowowowowowowowowo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Insignia appliances!! Dusty air does not agree with me

    I would recommend this to a friend
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