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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 113 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, ease of use, and connectivity of the replacement remote, noting it works immediately without setup. The button layout with programmable keys and the identical size to the original remote are also appreciated. However, some customers have reported compatibility issues with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 113 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best generic remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works with every single Roku product I own!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Horrible Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement remote for a Hisense TV. Unfortunately you can’t a quality universal remote for a Hisense TV. This was my only option. I can turn my tv on and off without a problem but I had trouble with using some of the other options, like controlling the volume, changing the channels and selecting other apps to the tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, so easy to use and able to control from a long distance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great swapped it with my broken roku remote and it did the job perfect

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Best Buy Employee

    Rated 5 out of 5 stars

    Quick fix

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to your tv. Mine messed up and inwas able to go in store and get another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Firestick replcement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement remote works great just like the origional. Easy to pir eith existing firestick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! easy to use. Best purchase I made .Best for the technical novice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a roku remote for the TCL Roku 65in. I found on the street. Remote worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works well! However, You must have your old remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly out the box. No codes or anything to enter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Replacement Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as great as my original TCL Roku TV remote! I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product..works like original.good price.works good with tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lost remote replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine right out of the box - no programming needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote Works great. I Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent and so was the service. BestBuy is the place to shop for your electronics need.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much, Blessed! We're thrilled to hear the remote is working perfectly for you and that your shopping experience at Best Buy was just as excellent. We’re proud to be part of your trusted electronics solution! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia Replacement Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia Replacement Remote is the easiest remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and works as it should. Works exactly as the Roku remote with no flaws at all

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Roku replacement tv remove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No programming needed, remote worked once used to turn the tv on. I like the square shape and matte feel more than my original insignia Roku remote

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the remote worked right away without any setup and that you’re enjoying the square shape and matte finish. It’s great to know it’s offering a better feel and experience compared to your original remote.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement Roku remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new remote since i lost my original one. It works and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great product will buy again and again again

    I would recommend this to a friend
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