Customer Ratings & Reviews
- Model:
- NS-RMTROK25
- SKU:
- 6602844
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and connectivity of the replacement remote, noting it works immediately without setup. The button layout with programmable keys and the identical size to the original remote are also appreciated. However, some customers have reported compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote Works great. I Would definitely buy again.
I would recommend this to a friend - Pros mentioned:Overall performance
Roku Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent and so was the service. BestBuy is the place to shop for your electronics need.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much, Blessed! We're thrilled to hear the remote is working perfectly for you and that your shopping experience at Best Buy was just as excellent. We’re proud to be part of your trusted electronics solution! Patricia | Insignia Support
- Pros mentioned:Ease of use
Insignia Replacement Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia Replacement Remote is the easiest remote.
I would recommend this to a friend - Pros mentioned:Connectivity
Roku replacement tv remove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No programming needed, remote worked once used to turn the tv on. I like the square shape and matte feel more than my original insignia Roku remote
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that the remote worked right away without any setup and that you’re enjoying the square shape and matte finish. It’s great to know it’s offering a better feel and experience compared to your original remote.
Keith | Insignia Support
- Pros mentioned:Overall performance
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and works as it should. Works exactly as the Roku remote with no flaws at all
I would recommend this to a friend - Pros mentioned:Overall performance
Replacement Roku remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new remote since i lost my original one. It works and does the job.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great product will buy again and again again
I would recommend this to a friend - Pros mentioned:Ease of use
Finally something that works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the trick. Good cover just in case your dog eats your factory remote.
I would recommend this to a friend - Pros mentioned:Overall performance
Roku remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked perfectly and customer service was outstanding.
I would recommend this to a friend - Pros mentioned:Overall performance
Great replacement remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly as a replacement remote as advertised.
I would recommend this to a friend - Pros mentioned:Overall performance
Remote control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly…I would recommend it to anyone looking for a remote control
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great feedback! We're thrilled to hear that the Insignia™ Roku Replacement Remote is working perfectly for you. It's always rewarding to know when a product delivers exactly what our customers need.
We really appreciate your recommendation—it means a lot! If you ever have any questions or need assistance, we're here to help. Ivy | Insignia Support
A good replacement remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exactly what I needed to replace a failing Roku remote. Luckily, Best Buy had it in stock and I was able to pick it up the same day. The price was attractive as well.
I would recommend this to a friendElizabeth D.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 Roku Remotes. I thought I could use one of them for my TCL TV. No Such Luck. I was disappointed when I was told I needed a specific Remote for my specific TV. Thank god I received a $50 Best Buy gift card for buying a new cellphone. This was a Great surprise & I'm so thankful I received it cuz I was able to buy 3 other accessories for my new cellphone & TV. Thank You So Much Best Buy for this Really Generous & Unexpected Surprise.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We understand how frustrating it can be when accessories like remotes aren’t universally compatible, and we appreciate your patience in navigating that. We're truly glad to hear that the $50 Best Buy gift card came at just the right time and helped you pick up some great accessories for your new cellphone and TV. It's always rewarding to know that these surprises make a positive difference.
Keith | Insignia Support
- Pros mentioned:Overall performance
Roku Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote worked great on my Phillips Roku Tv, so far no issues!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback. We’re glad to hear the remote is working well with your Philips Roku TV and that you’ve had no issues so far. We appreciate your support and hope it continues to perform reliably for you.
– Keith | Insignia Support
- Pros mentioned:Connectivity
Universal Roku remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. It connected instantly. I would recommend it to everyone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JenniferK, for your feedback! We're glad to hear that the Roku Replacement Remote for Insignia, TCL, and Hisense TVs connected instantly and met your expectations. A hassle-free setup is always a win, and we appreciate your recommendation. If there's anything else we can assist with, we're always here to help. Tine | Insignia Support
- Pros mentioned:Overall performance
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Very happy with my purchase would buy again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, WilliamF, for your feedback on the Roku Replacement Remote. We’re excited to hear it’s working great and that you’d choose it again, we love delivering that kind of dependability. Tine | Insignia Support
- Pros mentioned:Overall performance
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best remote I ever had and works good on my tcl Roku tv
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We’re happy to hear that the remote is working well for you and pairs nicely with your TCL Roku TV. It’s always rewarding to know our products are making things easier and more enjoyable for our customers.
Keith | Insignia Support
Good remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote was exactly what I was expecting. Works well
I would recommend this to a friend- Pros mentioned:Ease of use
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new remote. It very easy to work. Its very simple.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thanks for your feedback! We're happy to hear that the Insignia™ Roku Replacement Remote is easy to use and works well for you. Enjoy the simplicity and convenience of your new remote! |Angelica| Insignia Products|
Upgrade your remote!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put the one that came with the TV in the washing machine. Not much of a multitasker. I tried drying it out, but it was useless. I like this one better, it’s newer in that some of the odd things have been edited out I can operate this from my bed. I couldn’t with the other one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the new remote is working well for you and offering better functionality and convenience, especially with the ability to operate it from your bed. It’s great to know that the updated design has made a noticeable difference. We appreciate your feedback and continued support.
Keith | Insignia Support
