Customer Ratings & Reviews
- Model:
- NS-RMTROK25
- SKU:
- 6602844
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the overall performance and ease of use of the Replacement Remote for Insignia, TCL & Hisense Roku TVs. Many appreciate its immediate connectivity and the convenient button layout, including programmable keys. Some customers have reported compatibility issues with certain TVs. The setup is generally straightforward, and the remote's size closely matches the original.
This summary was generated by AI based on customer reviews.
On Time in Good Condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and in good condition. Easily pairs with tv.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my TV and I didn't have to do anything.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback, SandyD! We're happy to hear the Insignia™ Roku Replacement Remote worked seamlessly with your TV right out of the box—simple and hassle-free is exactly what we aim for. Enjoy the convenience! Jeth | Insignia Support.
Easy replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient no programming and the added volume button is fantastic
I would recommend this to a friendNice and not expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was a pretty good price..the customer service was good.
I would recommend this to a friendreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent love it and great customer service Always appreciate
I would recommend this to a friendGreat Buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new style. Old remote stopped working.
I would recommend this to a friend- Cons mentioned:Compatibility
Didn't work for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my TCL tv. Ended up ordering a different universal remote which worked immediately for me. Seems like it would be a fine remote if it worked though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear the remote didn’t work with your TCL TV, but we appreciate your thoughtful feedback. It’s helpful to know that it may still be a good fit for other setups. Keith | Insignia Support
Roku remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Great replacement remote.
I would recommend this to a friendThe best remote.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was explained on how to use the device. And i was ablle to get a warranty. .i was told diffrence between the one i purchased and other ones.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Not universal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote did not work for an Insignia TV with FireTV inlcuded on it
No, I would not recommend this to a friend Locker service was outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Locker was very smooth, professional service for a first- timer.
I would recommend this to a friend
near perfect replacement
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only issue I have is the buttons to open prime and other apps don't have the logos on them but you can memorize them pretty quick
I would recommend this to a friendTv remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I would unit again it’s very easy to use
I would recommend this to a friendReplacement remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote worked on our Sharp Roku tv without any issues. Took seconds to program.
I would recommend this to a friendRemote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy to buy all I had to do was park my car and they brought it
I would recommend this to a friendAccording to G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed although I didn't have the old remote
I would recommend this to a friendGrandma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent service from the representatives. The cost was reasonable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GladysC, thank you for your kind words! We’re delighted our remote met your expectations and that you had a great experience with our customer service team. We’re here to make things easy and affordable—thanks for choosing Insignia! Patricia | Insignia Support
remote repacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would have worked great I am sure if it was compatible with my TV. I have a Samsung.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're sorry to hear that the Insignia™ Roku Replacement Remote wasn’t compatible with your Samsung TV. This remote is specifically designed for Roku-enabled TVs like Insignia, TCL, and Hisense, so we understand the frustration when it doesn’t work with other brands.
If you're still looking for a compatible remote for your Samsung TV, our team would be happy to help you find the right one! Ivy | Insignia Support
Replacement Remote Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed after my mom accidently dropped hers in the trash!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DarleneB, we’re so happy our remote came to the rescue! Accidents happen, and we’re glad we could provide a quick and reliable replacement for your mom. Thanks for choosing us—we hope it brings many more hours of easy streaming! Patricia | Insignia Support
Feels like OEM
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like the original remote that was lost. Nice cheap replacement.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JEFF. We're pleased to know the Insignia Roku Replacement Remote felt just like the original and served as a great, affordable solution. We’re glad it helped you get back to enjoying your entertainment without missing a beat. Tine | Insignia Support
