Customer Ratings & Reviews

Very easy to set up remote following instructions.

Didn’t work on my tv but did another one so I had to return

I saw the one remote device for roku so bought it. I must have an earlier version remote and best buy saifd there was this only one

Good but not what I needed. I needed a more advanced remote

Horrible. Said it would pair with my tv and it didn’t. Had to download an app on my phone in order for it to work and it still didn’t work!!! I was recommended this specific remote from an employee at my local Best Buy!

Good product a little confusing at first. Sucks you gotta pay to use the web browser but good product overall.

Doesn't work with my tv, like the best buy rep said

This remote is for Insignia, TCL, Hisense, & Roku enabled TV’s. It looks very similar to the one that came with my Hisense TV and is exactly the same size as the original. The differences are with the 4-way directional button. It is not cut at the corners but instead is oval with the 4 arrows like the original. It still works easily and I did not find it an issue. The OK button is slightly larger and in the center like the original. The bottom of the remote is not tapered for your finger, but again, not a deal breaker. And lastly, the 4 buttons at the bottom for picking a favorites are lettered A, B, C, D so you can reprogram to your liking. Out of the box, after installing the included batteries, it worked without programming on my Hisense TV. . There are good instructions that will walk you through how to clear a previous programming, and how to make it work with you TV, if necessary. Out of the box the Top Left button (A) is programmed for Netflix, the top right (B) if set for Prime Video, the bottom left (C) is set for Hulu, and the bottom right (D) is set for Disney. If you don’t like the choices or their locations, you can reprogram them. There are buttons on the side for volume and mute just like the original. I find the remote easy to use, and the key feel is very good, it feels like the original. The only negative, the battery cover was initially tight to open on mine. Overall it’s a replacement that will take little time to adjust to, yet gives you some programming flexibility with which button brings you your favorite streaming channel. It’s very reasonably priced for a replacement remote. Yes, I would recommend this remote to a friend,

It sucks because if you need it to replace a lost remote it’s very difficult to program without the original remote. It defeats the purpose of buying a replacement remote-_-

DID NOT WORK. Required the 'original' remote to program all the settings. Did they consider that the reason we're getting a replacement is because the original broke?? SMH. Haven't gotten around to returning yet.

remote is supposed to be universal & doesn’t work !

Impossible to program. Instructions not clear. Not worth the money.

Usually the frustrating part of getting a replacement remote is either programming it to work with your TV or not having all the functions work as the old remote did. My Roku TV worked flawlessly right out of the box. Put the batteries in, pointed it to the TV and all the functions worked. I have a TCL Roku tv that it is now paired up to. No only did it work right out of the box but it was also already preprogrammed with quick access to four streaming services. If you don't like the services that are preprogrammed you can reprogram them to the ones you use. All the functions are there just like on the original so there is almost no learning curve. This is the basic remote so there is no voice control button or USB port which for me is fine since its used in a bedroom and one of us is usually sleeping while the other watching TV. Two triple A batteries keep the power going. I haven't had it long enough to speak to battery life but I would expect it to be inline with the previous remote. This is an excellent replacement for a lost or damaged Roku remote.

These remote compliments the hardware that comes with a ROKU device. It is pretty much the same size and has all the functionality. The buttons are responsive and arranged in a very user-friendly format. Connection was simple and my ROKU instantly recognized it. The biggest difference that with the ROKU branded remote is with the four quick application access buttons. The regular ROKU remote has the applications pre-assigned. I like this replacement better because the buttons are not pre-assigned and can be programmed to whatever application you like. This is a huge benefit because most people will not use all of the pre-programmed applications. It includes two AAA batteries and setup guide. It does not support voice control, but most of the regular ROKU remotes do not either. It works as a great alternative to the regular controller, a replacement or as a spare to have to use as well. I highly recommend and the Insignia brand has the full backing of BestBuy and is of the same high quality as the regular ROKU remote.

My neighbor who set up my TV couldn't figure out how to synch the new remote with my TCL TV. I don't think there was anything wrong with your remote. He just couldn't figure out how to make it work.

It malfunctioned and did not connect to my tv. I called customer service and they stated if the power button isn’t working then the remote has malfunctioned.

This isn't a "Replacement" is actually an "Addition" you have to have the original remote to program it to your tv. I purchased an "Out of the Box" tv w/out remote. I was unable to use so i returned it and purchased a non-programable one.

Its the wrong remote for the tv i brought as a gift for someone

Did not work………………………………………………………………………………………………….

I am writing this review for the Insignia Replacement Remote for Roku TVs. When I last bought a Roku TV, it came with the perfect remote. It was small, fit well in my hand, and had just the basic, necessary control buttons. After just a few uses I was able to use it without having to look at the remote to see where all the buttons were. It was almost like it had become an extension of myself. The one and only thing I didn’t like about it was that the OK button was too small, and it was difficult to feel…not only because it was so small, but because it meshed so well with the Up, Down, Left and Right arrows on each side of it. So when I saw the Insignia replacement remote, I noticed the OK button was much larger than the current remote, and I decided to give it a try. The first thing I noticed when I got it was that for the most part it was the same size overall as my old remote, and that it was basically laid out the same. The second thing I noticed was that the preprogrammed buttons were different. My old remote came preprogrammed with Netflix, Hulu, Sling and NOW. The replacement came preprogrammed, but with the ability to change them to whatever I want. The buttons are simply labeled A, B, C, and D. It doesn’t get any better than that. And if you want to keep them the same as your old remote, all it takes is the press of a few buttons using your old remote, and your done! If you are looking for the perfect replacement remote for your Insignia, Hisense or TCL TV, this is the remote to get!