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$34.99

Customer reviews

Rating 4.5 out of 5 stars with 808 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, overall performance, and functionality of the Replacement Remote for LG TVs. Many find it compatible and easy to set up, offering great value for the price. However, some customers have noted concerns about the button layout, response time, and certain features not being included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 808 reviews
  • Rated 3 out of 5 stars

    Unsure about this product?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get it to work with my TV so I returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to use , have to be in a certain spot or won’t work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that your Insignia product is very hard to use and requires being in a specific spot to work properly. That sounds quite frustrating and definitely not the experience we want you to have. For further assistance, please call our hotline at 1-877-467-4289.

      Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Replacement remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual no guide for key functions. Guide function key can't control

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my LG TV even though it states all models.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, it works. Comes with NO instructions. So you get to figure out how and what every kea does. Have fun kids, I still haven't figured out what they all do yet!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 2 out of 5 stars

    poor sad remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote did not work button kept sticking would stay on channel 45 minutes like it was frozen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not this time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote really didn’t function as it was intended to function

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear that the remote did not function as expected. Your feedback is important to us and helps us identify areas where we can improve our products and ensure better performance in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Button layout

    Rated 2 out of 5 stars

    Remote. Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many buttons. The remote is also really thin and hard to press the correct button.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Edie. Thank you for taking the time to leave a review on Insignia™ - Replacement Remote for LG TVs - Black. We understand that you find the replacement remote uncomfortable to use. Please feel free to contact us whenever you need technical support.
      Mary II Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    make sure it will fully access your tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not fully work for my tv. I wound up buying one direct from the factory so I could access all of the tv's features

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different than original one and doesnt have all the bells and whistles

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really to say was ok but not a big deal. was ok Just kind of the same as all the others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive,if i move the remote to fast it changes Chanel without pushing any button

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works but confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is suppose to immediately replace the no remote for my out of box lg tv but it's confusing to do anything but the basics.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pair my with internet LG TV. I tried all three programming

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace remote. Works okay, directions are not clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thenremote works buttonsnare kind of slow to respond

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want something better than this. It does not have all the functions of the real LG remote

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not need after all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work as needed. Not the control at fault. I returned it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ineffective remote on older model C2 LG TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote would not work with my LG TV at all. Because I was attaching the TV to the wall it took me a couple weeks to get it installed and test things out. Upon finding out it didn't work, I tried to return it and was told the return policy was only 14 days. This seems unreasonable to me, returns should be at least 30 days on unused or ineffective purchases, particularly since I was told by the Best Buy salesman this remote would work with the TV and then I find out it does not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DSmith,
      We are very sorry to read that the remote would not work with your LG TV. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work with my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a LG 43uk6090pua smart TV. The remote was supposed to work right out of the box, but I had no such luck. Followed the instructions to try to get it set up with my TV and it still didn't work. I feel like saying "works with most LG TVs" is sort of scummy, especially when they don't list anywhere exactly which TVs it will work with and which ones it won't.

    No, I would not recommend this to a friend