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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1879 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,879 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Remote for vintage fingers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New remote works perfectly with our new Samsung tv. The Samsung tv is beautiful but the remote that comes with the tv is too small for an older very arthritic hand and crooked fingers. Bigger remote is easy to use and to see!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JamesK,

      Thank you for your thoughtful review of the Insignia™ Replacement Remote for Samsung TVs! We're delighted to hear that the new remote works perfectly with your Samsung TV and is easier to use and see for those with arthritic hands. Your comfort and satisfaction are very important to us, and we're thrilled that this remote has made a positive difference for you. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung TV remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control works great! It is easy to use and the staff was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a remote that came with my Samsung tv that quit working. It was the kind with only a couple buttons. Mostly a round area with places to move around the curcle. This one has more buttons for more options and is so much easier to use., doesn’t even have to be aimed precisely to work. Very easy set up too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the new remote is working well for your Samsung TV and that the added buttons and features have made it easier to use. It’s great to know the setup was simple and that it functions reliably without needing precise aiming. Your satisfaction is important to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up . Very reasonably priced I would highly recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Remote Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement. Works good with my TV. It was extremely easy to install. I just turned my TV on and it was already working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m a fan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This remote was better than the original that came with the tv, at 1/3 the price. No setup involved, worked right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Samsung replacement remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and was inexpensive. Life saver with how easy setup was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and works well with our Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up works like the original remote, I am not sure if the have them available with the microphone feature but that would be the only thing I would change

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great remote at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and inexpensive replacement for the original remote that came with the tv (that my dog destroyed, three in fact). I was surprised when one of the buttons was pre-programed with Netflix. I would highly recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because the remote that came with the new TV, which coincidentally is a samsung, was horrible. Everything is very clear and easy to use. I do wish it had a backlight however. I would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your feedback! We're glad to hear that the Insignia™ Replacement Remote for Samsung TVs is a clear and easy-to-use solution for you. A backlight would be a nice touch, but it’s great to know it’s making navigation much smoother. Your recommendation means a lot! Enjoy your remote.| Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    My favorite buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were a Uverse customer, this is the remote for you. And the setup is so easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Replacement romote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for lost remote. Works great, same features as previous I was worried about it but excellent replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great price point and quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use. Price is very good. My kids love it and always buy the same item as needed. Bought couple for my friends too. Never second guess to get it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Samsun tv remote control

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it to anyone who needs a Tv Remote Control BestBuy has it all for all tv Brands just install the Battery and it works perfectly fine without setting

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AngelB! thanks for the recommendation! It’s great when setup is as easy as popping in a battery and getting right back to watching. Glad it worked smoothly for your Samsung TV, and that Best Buy had just what you needed! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Excellent purchase for Samsung replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned about this replacing the original remote but couldn't have been easier...2 clicks and it works perfectly. A littke more than I wanted to pay but am very satisfied.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, PamS! We’re glad to hear that the Insignia™ Replacement Remote for Samsung TVs was easy to set up and works perfectly for you. It’s great to know that despite the price, you’re very satisfied with its performance. Your support and feedback are truly appreciated. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Insignia Replacement Remote for Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked and paired right away with my samsung tv! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    best control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv control, easy setup, easy use i recommend it highly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and when you get it all you have to do is cut it on . I really like that no programing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia remote control for Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ironically it fits my husband's Parkinson's hand Great. The buttons are large enough and spaced apart enough for him to press one button instead of a multitude! If it was a tad wider than would be stupendous!

    I would recommend this to a friend
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