Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1948 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,948 reviews
  • Rated 4 out of 5 stars

    Samsung tv replacement remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works but I dislike having a remote and help or the keys do nothing

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Setup

    Rated 5 out of 5 stars

    A No-Fuss Remote That Does It All!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia remote is easy to set up and works with most Samsung TVs. You can control your TV and soundbar, add shortcuts to your favorite apps, and even copy functions from your old remote. It’s simple, reliable, and has everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Tv remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used today easy to program and does not have any lagging height recommended

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the product was easy to program and performed smoothly without any lag. It’s great to know it met your expectations and delivered reliable results. We truly appreciate your recommendation.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Won't fall into the couch

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and I like that it's big enough NOT to fall in between the couch cushions like all of the newer remotes. It's a bit of a love/hate with this one, as the newer remotes are easier to use, with fewer buttons and I've had to relearn using an "old school" remote and which functions align with my TV. But it serves it's purpose and my kids haven't lost it so far...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Remote for vintage fingers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New remote works perfectly with our new Samsung tv. The Samsung tv is beautiful but the remote that comes with the tv is too small for an older very arthritic hand and crooked fingers. Bigger remote is easy to use and to see!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JamesK,

      Thank you for your thoughtful review of the Insignia™ Replacement Remote for Samsung TVs! We're delighted to hear that the new remote works perfectly with your Samsung TV and is easier to use and see for those with arthritic hands. Your comfort and satisfaction are very important to us, and we're thrilled that this remote has made a positive difference for you. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Awesome Replacement Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked great and was easy to set up with my Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Tv remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfe tly with my old tv. Easy set up and price is right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to set up and use. I lost my remote and I was given the correct remote set it up quickly and was back working watching tv again..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote Controll

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is good, size, easy to operate and switching from the current channel to the previous channel.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Remote Control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement. Works good with my TV. It was extremely easy to install. I just turned my TV on and it was already working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m a fan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This remote was better than the original that came with the tv, at 1/3 the price. No setup involved, worked right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This thing is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has performed perfectly. I can change channels, adjust volume, power on and off and these are just a few of the incredible options that can be found at your fingertips with this incredible product. Does not disappoint. (You need to know what brand your tv is before purchasing)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a remote that came with my Samsung tv that quit working. It was the kind with only a couple buttons. Mostly a round area with places to move around the curcle. This one has more buttons for more options and is so much easier to use., doesn’t even have to be aimed precisely to work. Very easy set up too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the new remote is working well for your Samsung TV and that the added buttons and features have made it easier to use. It’s great to know the setup was simple and that it functions reliably without needing precise aiming. Your satisfaction is important to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy to the TV rescue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on to find a universal remote control for my TV- short on time and yes- it was quick and I got great results - the tech helped me , and several minutes later I was using it at home - :-). I live Beat but and will be buying another item there today

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great remote at a great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and inexpensive replacement for the original remote that came with the tv (that my dog destroyed, three in fact). I was surprised when one of the buttons was pre-programed with Netflix. I would highly recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung TV remote control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control works great! It is easy to use and the staff was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because the remote that came with the new TV, which coincidentally is a samsung, was horrible. Everything is very clear and easy to use. I do wish it had a backlight however. I would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your feedback! We're glad to hear that the Insignia™ Replacement Remote for Samsung TVs is a clear and easy-to-use solution for you. A backlight would be a nice touch, but it’s great to know it’s making navigation much smoother. Your recommendation means a lot! Enjoy your remote.| Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and works well with our Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Universal remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up . Very reasonably priced I would highly recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up works like the original remote, I am not sure if the have them available with the microphone feature but that would be the only thing I would change

    I would recommend this to a friend
Sponsored