Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Setup
Tv remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This universal remote was perfect to replace my Samsung tv remote that was damaged. Easy setup and works just gine
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Susan,
Thank you for your review! We're so glad to hear that the Insignia™ Replacement Remote was the perfect solution for your Samsung TV. It’s great to know the setup was easy and that it’s working just fine for your needs. We designed it to be a simple, reliable replacement, and we’re happy it delivered for you! Patricia | Insignia Support
- Pros mentioned:Compatibility, Ease of use
Extremely Easy to Pair with My Samsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote that came with the TV is rather small and we wanted something more user friendly. This remote was incredibly easy to synch with the TV and soundbar. A couple of easy steps was all it took. No codes to dig up - fantastic! I highly recommend this universal remote if you have a Samsung TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesB,
Thank you for your review of the Insignia™ - Replacement Remote for Samsung TVs! It’s wonderful to hear that you found it user-friendly and easy to sync with your TV and soundbar. Your recommendation will surely help others looking for a more convenient remote option. Enjoy your new remote! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
- Pros mentioned:Ease of use, Overall performance
New remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well - replaced the older remote. Easy to start using the new remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the review, JanetB! Great to hear the new remote was easy to set up and got you back in control quickly!
— Shiela | Insignia Support
- Pros mentioned:Compatibility, Ease of use
Add batteries, point and instant remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace a remote because the infrared quit working. Without an IR signal from the original I wasn't sure how I could program a generic universal remote. Since this Insignia claimed to already be programmed for most Samsung TV's we decided to give it a try. Even better it was available open box. When it arrived there wasn't any paperwork in the box, but once we installed batteries and tried it out, it worked perfectly on both our 2015 and 2019 models including controlling the Samsung soundbars. We decided we wanted to program the three app short cut buttons so we checked the Best Buy item listing to see if there was a downloadable manual and there was a Quick Start pdf. The programming was super easy and now we use more functions on this remote than on the original.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Working good no surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use easy setup with any problem or any programming
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Insignia remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote Works perfect! Easy set up ! Worked right out of the box
I would recommend this to a friend - Pros mentioned:Compatibility, Overall performance
TV remote
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I works really well. I lost my original remote. It's compatible to my TV.
I would recommend this to a friend - Pros mentioned:Ease of use
The Perfect Replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote serves as a perfect replacement for my 2020 Samsung television. It mimics the operations of the original Samsung remote. It follows the same procedures to switch between networks and the devices you want to control just like the original Samsung remote. If you are familiar with the Samsung original equipment’s remote you’ll have no problems using this remote as a backup or replacement.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ProductChecker,
Thank you for the detailed and thoughtful review! We’re thrilled to hear that the Insignia™ Replacement Remote is working seamlessly with your Samsung TV and replicating the original experience. It’s great to know it’s serving as a reliable backup or replacement for users familiar with Samsung remotes. Patricia | Insignia Support
More features than the Original
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote for our old Samsung (75” 3D Q80, ONE remote, at least 10 years old) went out and we needed a new remote. The Insignia Replacement remote has even more features than our old ONE remote from Samsung. Got another Insignia remote for our newer big Q80 TV because the OEM ONE remote from Samsung does not have number keys on the remote itself. The Insignia offers more features!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ Replacement Remote for Samsung TVs. We're thrilled to hear that you found the remote not only meets but exceeds the functionality of your previous Samsung remote.
At Insignia, we strive to design products that enhance your viewing experience, and it’s great to know that the additional features have made a positive impact on how you interact with your televisions. We understand how important it is to have a remote that caters to your needs, and it’s wonderful to hear that our product has been able to provide you with more convenience and usability.
If you have any further suggestions or feedback, please don’t hesitate to reach out. We're always looking to improve our products and make your experience even better.
Thank you once again for choosing Insignia!
- Pros mentioned:Ease of use
Recommend 100%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my TV remote but this product works. I recommend 100% connect very fast. Don’t need to do anything else to make the control work. I have to add batteries and try on your TV and that’s it. It’s very affordable for a good price and It looks like a.universal control I assume.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NaomiM! Thank you for your enthusiastic recommendation! We're thrilled to hear that the Insignia™ Replacement Remote for Samsung TVs met your expectations and was easy to set up. If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your new remote! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
- Pros mentioned:Ease of use, Setup
Samsung remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonders!!!!. Easy .just popped out the batteries put them in the remote and it started working
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That’s the kind of setup we love to hear—zero hassle and instant results! When a replacement remote works right out of the box, it’s a big win. Thanks for sharing your experience! If you'd like this reply trimmed down or adapted for a review spotlight, I’m happy to help polish it. |Angelica| Insignia Products|
- Pros mentioned:Ease of use, Overall performance, Setup
Where is the remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. It is better than the original. No real set up. Put battery in and paired great . Volume control is better than original
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
DIY Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Set-up. Worked perfectly for replacing my broken Samsung TV remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BryanE, for the great feedback. We're glad the replacement remote was easy to set up and worked perfectly with your Samsung TV. We appreciate your support. Tine | Insignia Support
- Pros mentioned:Overall performance
Replacing a lost remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote worked great right out of the package. I didn't have to do anything to get it to work correctly.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement remote works perfectly with my Samsung TV right out of the box. Buttons are responsive, layout is identical to the original, and setup required no effort. A reliable, affordable replacement option worth buying.
I would recommend this to a friend - Pros mentioned:Compatibility
Great replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this universe remote. It allows me to use on both Samsung and Roku tv. It’s a perfect replacement for any tv. And the price is also great and affordable.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set and work as the original that came with the tv
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GoodDay,
We’re glad to hear the replacement remote was easy to set up and works just like the original! That seamless experience is exactly what we aim for. Thanks for trusting Insignia™ to keep your TV experience smooth and simple. Patricia | Insignia Support
- Pros mentioned:Ease of use
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was easy to set up and works great! I would definitely recommend as a good replacement. Best part is easy setup. My dad is 82 and has no patience to set up anything, and ot was super easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy this remote was still available to purchase. I purchased this remote to replace our 10 year old broken one. Works great!
I would recommend this to a friend - Pros mentioned:Ease of use
A breeze to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried that I would have to figure out how to get this remote to woek with my Samsung TV but the moment I put in the batteries and pointed it at the TV everything was a "go"! The tV came on and moving through channels is a breeze! I have been very pleased. I love that I didn't have to do any pairing with the TV.. I recommend this remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Replacement Remote for Samsung TVs! We're so glad to hear that setup was a breeze and that it worked seamlessly with your TV right out of the box — no pairing required! It’s wonderful to know the remote made navigating your channels easy and enjoyable. Your recommendation means a lot to us and to other customers looking for a hassle-free solution. If you ever need assistance or have questions about your purchase, we’re always here to help. Ivy | Insignia Support
