Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1969 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,969 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because the remote that came with the new TV, which coincidentally is a samsung, was horrible. Everything is very clear and easy to use. I do wish it had a backlight however. I would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your feedback! We're glad to hear that the Insignia™ Replacement Remote for Samsung TVs is a clear and easy-to-use solution for you. A backlight would be a nice touch, but it’s great to know it’s making navigation much smoother. Your recommendation means a lot! Enjoy your remote.| Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy to the TV rescue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on to find a universal remote control for my TV- short on time and yes- it was quick and I got great results - the tech helped me , and several minutes later I was using it at home - :-). I live Beat but and will be buying another item there today

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and works well with our Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button layout

    Rated 3 out of 5 stars

    Helpful replacement, though not the best

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was just mine, but the buttons are extremely sensitive and double click if you hold down longer than a split second. My child and I have both had our struggles with this remote, especially when it comes to typing in a password. Though it did connect to our TV easily and is easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung TV remote control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control works great! It is easy to use and the staff was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Remote control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy operation competent replacement recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Universal remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up . Very reasonably priced I would highly recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great price point and quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use. Price is very good. My kids love it and always buy the same item as needed. Bought couple for my friends too. Never second guess to get it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up works like the original remote, I am not sure if the have them available with the microphone feature but that would be the only thing I would change

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Samsung replacement remote

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and was inexpensive. Life saver with how easy setup was.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Add batteries, point and instant remote control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a remote because the infrared quit working. Without an IR signal from the original I wasn't sure how I could program a generic universal remote. Since this Insignia claimed to already be programmed for most Samsung TV's we decided to give it a try. Even better it was available open box. When it arrived there wasn't any paperwork in the box, but once we installed batteries and tried it out, it worked perfectly on both our 2015 and 2019 models including controlling the Samsung soundbars. We decided we wanted to program the three app short cut buttons so we checked the Best Buy item listing to see if there was a downloadable manual and there was a Quick Start pdf. The programming was super easy and now we use more functions on this remote than on the original.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Extremely Easy to Pair with My Samsung TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote that came with the TV is rather small and we wanted something more user friendly. This remote was incredibly easy to synch with the TV and soundbar. A couple of easy steps was all it took. No codes to dig up - fantastic! I highly recommend this universal remote if you have a Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Samsun tv remote control

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it to anyone who needs a Tv Remote Control BestBuy has it all for all tv Brands just install the Battery and it works perfectly fine without setting

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AngelB! thanks for the recommendation! It’s great when setup is as easy as popping in a battery and getting right back to watching. Glad it worked smoothly for your Samsung TV, and that Best Buy had just what you needed! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the original! I have bought Insignia remotes in the past and thought they were a little cheaply made. These are way better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Excellent purchase for Samsung replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned about this replacing the original remote but couldn't have been easier...2 clicks and it works perfectly. A littke more than I wanted to pay but am very satisfied.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, PamS! We’re glad to hear that the Insignia™ Replacement Remote for Samsung TVs was easy to set up and works perfectly for you. It’s great to know that despite the price, you’re very satisfied with its performance. Your support and feedback are truly appreciated. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Replacement romote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for lost remote. Works great, same features as previous I was worried about it but excellent replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    My favorite buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were a Uverse customer, this is the remote for you. And the setup is so easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Where is the remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. It is better than the original. No real set up. Put battery in and paired great . Volume control is better than original

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend 100%

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my TV remote but this product works. I recommend 100% connect very fast. Don’t need to do anything else to make the control work. I have to add batteries and try on your TV and that’s it. It’s very affordable for a good price and It looks like a.universal control I assume.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and when you get it all you have to do is cut it on . I really like that no programing

    I would recommend this to a friend
Sponsored