Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- |
- SKU:
- 6448217
Customer reviews
Rating 4.6 out of 5 stars with 1893 reviews
(1,893 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility, Ease of use, Setup
Rated 5 out of 5 stars
One tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and operate. Can be used for up to 8 devices.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung TV remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This universal remote control works exceptionally well. It replaces the original version that broke. You wouldn't know the difference.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Insignia remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this remote because the dog broke the original remote. It is very easy to use and set to your tv. You can add other devices to the remote to have all your electronics on one remote and minimize having multiple remotes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, CinthiaJ! Sorry to hear about the original remote, but glad this one stepped up. Love that it’s easy to use and helps cut down on remote clutter!
— Shiela | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice option to replace an aging Samsung remote, works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
WORKS as good as the factory one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I checked out all the things on this new remote-all worked well. Some buttons I could not figure out what the were for; the ABCD buttons especially. Would buy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Why did my puppy do that?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get it up and running!!!!! Our puppy chewd up the solar remote to our brand new samsung tv!!!! Directions were easy to read and follow!!! Very happy with this remote and a fraction of the cost of the original!¡!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Igsinia Universal Samsung Remote a Good Value.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Insignia Replacement Remote when the original remote failed due to the lack of power. I just had to turn the Ingsignia remote on an I had full functionalilty on my Samsung Q60-D Samsung TV. In many ways the remote is easier to use than the factory remote. The only thing that is lacking is it is not back lit. For the price it is a great back up remote for the Sa,sung Q60-D Samsung TV/
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JustJarhead, for your positive feedback on the Insignia Replacement Remote for Samsung TVs! We're glad to hear that it provided full functionality for your Samsung Q60-D TV and that you find it easier to use than the factory remote. Your review is greatly appreciated and encourages us to continue providing excellent products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Clicker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product and price. Works well with the other products that I have in my house
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this remote. Much easier to use than the one that comes with the Samsung TVs. Buttons are easy to read and find.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Excellent remote.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this remote because of it's size. These tiny Samsung remote controls are constantly falling between the couch cushions. If you have kids, you know what I mean. Worked great with my Samsung TV. I even prefer to use this remote.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked right out of the box. No programming needed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great not having any issues with this product
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remtore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to set up and easy to navigate through the controlls
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the remote. I cannot submit 14 more characters because I can't think of any.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Remote control Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and easy to use. Connection with TV was automatic
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the product works perfectly and is easy to use. It's great to know that the connection with your TV was automatic. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was very helpful in replacing our Samsung tv remote.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Insignia Replacement remote for Samsung LED TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original 8 year old Samsung remote control sound level toggle switch no longer worked. I looked on line for a replacement Samsung remote and decided to go to Best Buy and look for a replacement. The Insignia brand was recommended to me. I brought it home, put the batteries in and it immediately worked without any fuss, Am very very pleased.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, ManuelaC! We're delighted to hear that the Insignia™ Replacement Remote for Samsung TVs worked perfectly for you right out of the box. It's great to know that it was a hassle-free solution for your needs. If you have any questions or need further assistance, feel free to reach out. Enjoy your new remote! Ivy | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Much needed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost old remote, this was a perfect replacement without any hassles
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Button layout
Rated 4 out of 5 stars
Great for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but some of the buttons we are used to are a bit different from the original Samsung remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Replacement Remote for Samsung TVs! It's great to hear that it's working well for you. Adapting to different button layouts can take a bit of getting used to, but it sounds like you’re managing well. If you have any more feedback or need assistance, we're here for you.
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well my old - original one didn’t work and this one does so that’s def a plus. The design is very similar to the original so easy to use but I’m technologically challenged and wish I had an easy way to get to Netflix and Prime. Getting it to marry up with the tv was super simple. I do miss the bump on the one key which made my original easier to use in the dark.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the new product is working well for you and that the design is similar to the original, making it easy to use. It's great to know that setting it up with your TV was super simple. We understand that having an easy way to access Netflix and Prime would be beneficial, especially if you find technology challenging. We also appreciate your comment about the bump on the key, which made it easier to use in the dark. Your insights are valuable to us as we strive to improve our products.
Keith | Insignia Support






