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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1938 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,938 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like original remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our tv. The original remote started bringing up closed caption menu and wouldn’t go away. Despite all the references to fix, bottom line when this happens, just go get a new remote and avoid the frustration of trying to fix!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lovespeck, thank you for sharing your experience! We’re glad to hear the Insignia Replacement Remote worked seamlessly with your Samsung TV. Sometimes a fresh start really is the best fix, and we’re happy this remote helped you skip the frustration and get back to enjoying your shows. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect was exactly what I was looking for my current remote had been lost the store clerk was very curtious and provided me with what i needed in a matter of minutes he was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement remote controller for my Samsung television works great right out of the box. Very satisfied with this purchase. Just wish the center button provided better tactile difference to find it when pressing buttons in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has been the best universal remote I have ever bought.. it was easy to set up and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent remote.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote because of it's size. These tiny Samsung remote controls are constantly falling between the couch cushions. If you have kids, you know what I mean. Worked great with my Samsung TV. I even prefer to use this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this easy to use remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote to switch easily from cable to Roku on our upstairs tv. Remote that came with tv stopped working but was much more difficult to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Igsinia Universal Samsung Remote a Good Value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Insignia Replacement Remote when the original remote failed due to the lack of power. I just had to turn the Ingsignia remote on an I had full functionalilty on my Samsung Q60-D Samsung TV. In many ways the remote is easier to use than the factory remote. The only thing that is lacking is it is not back lit. For the price it is a great back up remote for the Sa,sung Q60-D Samsung TV/

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JustJarhead, for your positive feedback on the Insignia Replacement Remote for Samsung TVs! We're glad to hear that it provided full functionality for your Samsung Q60-D TV and that you find it easier to use than the factory remote. Your review is greatly appreciated and encourages us to continue providing excellent products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, has everything the stock remote control had and more the setup was perfect, I think it depends on the type of television you have also cause it was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to work through it. No complications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this remote because the dog broke the original remote. It is very easy to use and set to your tv. You can add other devices to the remote to have all your electronics on one remote and minimize having multiple remotes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, CinthiaJ! Sorry to hear about the original remote, but glad this one stepped up. Love that it’s easy to use and helps cut down on remote clutter!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Samsung 58" Smart Tizen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart Tizen Samsung T.V. .. this is the best TV I have ever had. From now on I will be getting Samsung.\n Devices throughout my home. Thank you so much, Best Buy for for your knowledge. And taking the time to show me around on the purchase of my first smart t v

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Remote control Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and easy to use. Connection with TV was automatic

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the product works perfectly and is easy to use. It's great to know that the connection with your TV was automatic. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, worked with my T.V. right out of the box. no hassles at all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but some of the buttons we are used to are a bit different from the original Samsung remote.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Replacement Remote for Samsung TVs! It's great to hear that it's working well for you. Adapting to different button layouts can take a bit of getting used to, but it sounds like you’re managing well. If you have any more feedback or need assistance, we're here for you.
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Channel Changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as well as the Best Buy rep said it would. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WORKS as good as the factory one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked out all the things on this new remote-all worked well. Some buttons I could not figure out what the were for; the ABCD buttons especially. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Replacement remote for Samsung LED TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original 8 year old Samsung remote control sound level toggle switch no longer worked. I looked on line for a replacement Samsung remote and decided to go to Best Buy and look for a replacement. The Insignia brand was recommended to me. I brought it home, put the batteries in and it immediately worked without any fuss, Am very very pleased.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, ManuelaC! We're delighted to hear that the Insignia™ Replacement Remote for Samsung TVs worked perfectly for you right out of the box. It's great to know that it was a hassle-free solution for your needs. If you have any questions or need further assistance, feel free to reach out. Enjoy your new remote! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung TV remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote control works exceptionally well. It replaces the original version that broke. You wouldn't know the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung compatible remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Samsung TV, just as good as the manufacture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As replacement remote it work very well. No complaints so far

    I would recommend this to a friend
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