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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 533 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and functionality of the Replacement Remote for Sony TVs, noting that it performs as expected and is intuitive. Many appreciate its compatibility with various Sony Bravia TVs and the quality of its construction, with positive comments on the feel of the buttons. However, some customers found the button layout slightly different from the original remote and expressed a desire for a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 533 reviews
  • Rated 5 out of 5 stars

    LG/somsong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both TVs and they’re all great LG so beautiful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this remote 3 stars because it does not have a speak function. I was not aware of that before I purchased it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Perfect for our Sony!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great for our Sony TV. No programming required. The buttons are slightly different from the original Sony remote, but not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Replacement t v remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works good easy to set up.Some of the buttons are just a little bit too close otherwise works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Reviewing Sony replacement tv remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV replacement remote works just as well as the original, with all the necessary functions easily accessible. It’s simple to set up, responsive, and feels comfortable to use. The buttons are well laid out, making navigation smooth, and it pairs with the TV right away without any hassle. Overall, it’s a reliable and convenient replacement option for anyone needing a new remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Button layout

    Rated 2 out of 5 stars

    No option for sub-channels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it worked well. However, it had no option to select sub-channels, which did not work for us since we watch TV using an antenna. It was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout, Size

    Rated 3 out of 5 stars

    Bulky but does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our Sony remote broke for no reason after one year, we didn’t know what to do. I was relieved to have found this remote, as it works well with our tv. But it’s very large and clunky, with buttons that are loud and a little difficult to press down. Feels cheap.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're glad to hear that our Insignia remote was able to replace your broken Sony remote and is working well with your TV. We appreciate you sharing your honest feedback about its size, the feel of the buttons, and the overall build quality. We understand that while functionality is key, the ergonomics and feel of a remote are also important aspects of the user experience. We'll certainly take your comments into consideration for future product designs. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight
    Best Buy Employee

    Rated 4 out of 5 stars

    almost perfect

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote my old Sony tv remote died from corroded batteries. bought a clone of amazon worked for some time but broke this remote worked great out of the box no codes to learn just point and click. for the price especially how hard it is to get a Sony remote from Sony this product is 5/5 however I do wish the remote had backlight buttons and there was no battery included would have been nice even it was some crappy Chinese battery or Bestbuy brand batteries but no biggie for me. also I do wish this remote had a microphone like the original remote did I know at this price range its pushing but those would have been nice features

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Clicky Buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. It worked with no rral setup other than batteries which was nice. However, all of the buttons are a bit clicky and I don't love that. Otherwise, great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful review! We're glad to hear that the Insignia™ Replacement Remote for Sony TVs worked right out of the box with minimal setup—just add batteries and go! We appreciate your feedback about the button feel as well. While some users prefer the tactile "click," we understand it’s not for everyone, and your input helps us improve future designs. Thanks again for choosing Insignia, and if you ever need assistance or have questions, we’re here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    As good as the original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the control that came with the TV . Didnt have to do anything but put the batteries in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    TV Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works perfectly as a replacement for the original. Easy to use as soon as you put batteries in.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Randy! We're glad to hear that the Insignia™ Replacement Remote for Sony TVs is working perfectly and is easy to use right out of the box. Sounds like a hassle-free solution! We appreciate your support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Insignia Brand replacement SONY Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as intended like a Sony remote control. Zero need to relearn. No set up needed, out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid remote, does the job, buttons are loud and hard press

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the feedback! Glad to hear the Insignia™ replacement remote is getting the job done. Hopefully, the button press becomes more comfortable with time. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony compatible remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony remote has worked just great There wasn't anything to do except put in the batteries it was ready to go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review TV Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate. Like the size. Convenient pickup at store in my area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Replacement Remote for Sony KD-50X690E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement was 99% a duplicate of the original remote. We did not have to recode the remote it worked perfectly out of the package. The original has two buttons on the upper left for sync and input, the replacement has a input button only with the sync on the lower left. The other difference seem to buttons on the original ex "Wide" to adjust display which is accomplish on the replacement within other buttons. Basically, there are fewer buttons on the replacement face but the suctions are still there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to use control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is for all Sony TV's and ready to use it. You don't need to follow steps and fails some of the steps while trying to activate your control. Just put new batteries and try it with any Sony and it will work right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just want I needed! would recommend 10/10!!!! Customer Service was top notch in helping me locate this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, just pop the batteries in and it’s good to go, doesn’t really need too much connecting to the TV to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my tv perfectly. Easy to use. No muss no fuss.

    I would recommend this to a friend
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