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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 533 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and functionality of the Replacement Remote for Sony TVs, noting that it performs as expected and is intuitive. Many appreciate its compatibility with various Sony Bravia TVs and the quality of its construction, with positive comments on the feel of the buttons. However, some customers found the button layout slightly different from the original remote and expressed a desire for a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 533 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Programming

    Rated 5 out of 5 stars

    Excellent remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as expected. Just turned it on and it found our Sony TV. (Found out the hard way that some cheaper remotes are both a pain to program and then need reprogramming any time the battery dies.) This is how all remotes should work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New and better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed for my old tv that still works perfect . Love the quality and works even better than my old remote control

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. I needed it after a flood washed away my other one. I got one for my other TV also.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Larry! Thanks for sharing your experience—and we’re sorry to hear about the flood. Glad the replacement remote stepped up and made things a little easier. Sounds like it earned a spot in both setups! Here’s to smooth channel surfing from here on out. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to use. No trouble at all and links up to the TV seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Generic remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great. Unpack it and use it. Programs for “special” choices buttons

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sounds like it was plug-and-play magic, Sonytv. Glad you’re enjoying the full feature set without the hassle! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Sony Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Sony remote. This is a nice remote, however it lacks voice for verbal commands. That was disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great! It was an easy setup which I liked the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Sony remote replacemenr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this remote. Needed to replace my Sony remote. This was easy to program and easy to use. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on our Sony TV since the original one went out.

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    TreeHugger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works but not the same as original and some buttons are missing or have different function hence not as easy to enter alpha-numeric info

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, TreeHugger. We appreciate your feedback on the Insignia™ Replacement Remote for Sony TVs. We understand your disappointment that it's not a perfect match to the original, especially regarding button functionality and alpha-numeric input. Your insights are helpful for others considering this replacement. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Remote functionality

    Rated 5 out of 5 stars

    The one to Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works great. Have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great - easy to pair. Also a great value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great didn’t even had to setup just put batteries in and works automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was a perfect fit for our needs fairly well priced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Barb's review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been able to count on quality products, quality services, and quick resposne time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Barb! Thank you for your kind words and continued trust in our products and service. We're so glad to hear we've consistently met your expectations—it truly means a lot to us!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I’m using now in a couple months perfect

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but miss the buttons for Netflix etc that were on the original remote that got damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked RIGHT OUT OF THE BOX!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote up is amazing! I put the batteries in and it worked PERFECTLY with our Sony Bravia TV. Didn’t have to mess around with codes, setup, etc. I am super impressed and so glad I bought it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We're thrilled to hear that the remote worked perfectly with your Sony Bravia TV right out of the box. It's great to know that you didn't have to deal with any setup hassles. Your satisfaction means a lot to us, and we're glad you're impressed with your purchase.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Prefect Replacement Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on my TV right away. Prefect replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my original remote so I bought this. It works perfectly except the voice control but that's minor.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AngelC! Thank you for your feedback! We're glad to hear that the Insignia™ Replacement Remote for Sony TVs is working perfectly for you, despite the minor issue with the voice control. Your satisfaction is important to us!

      If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! |Angelica| Insignia Products| BBY-ExBrand_Insignia

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