Customer Ratings & Reviews
- Model:
- NS-RMTSNY21
- SKU:
- 6447937
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Replacement Remote for Sony TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Sony Bravia TVs and the fact that it performs all necessary functions at a good price. Some customers have noted concerns about the button layout, the absence of a backlight, and the size of the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Price
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great - easy to pair. Also a great value for money
I would recommend this to a friend - Pros mentioned:Ease of use, Remote functionality
The one to Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Works great. Have had no problems
I would recommend this to a friend - Pros mentioned:Overall performance
Good replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. I needed it after a flood washed away my other one. I got one for my other TV also.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Larry! Thanks for sharing your experience—and we’re sorry to hear about the flood. Glad the replacement remote stepped up and made things a little easier. Sounds like it earned a spot in both setups! Here’s to smooth channel surfing from here on out. |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Generic remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works great. Unpack it and use it. Programs for “special” choices buttons
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sounds like it was plug-and-play magic, Sonytv. Glad you’re enjoying the full feature set without the hassle! |Angelica| Insignia Products|
Heads up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this remote but it was the wrong one. Turns out you need to know who makes your tv just to get a replacement remote. Who knew?!
I would recommend this to a friendExcellent Replacement for my Sony remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 year old Sony remote was acting up, so ordered this as a replacement. Out of the box it immediately worked with my Sony 65" and my Sony soundbar! No effort. In fact, it seems to work better rangewise and aimwise. The downside is my old remote had a voice interface and this one does not. But to be honest I never used that much so won't miss it. The buttons are nice and crisp, and the layout is similar but not identical. Easy to get used to though. The power button even lights up when you touch a button to help with orientation, but the remote is tapered to make that easy. Overall, extremely satisfied with this product.
I would recommend this to a friend- Cons mentioned:Button layout
TreeHugger
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote works but not the same as original and some buttons are missing or have different function hence not as easy to enter alpha-numeric info
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, TreeHugger. We appreciate your feedback on the Insignia™ Replacement Remote for Sony TVs. We understand your disappointment that it's not a perfect match to the original, especially regarding button functionality and alpha-numeric input. Your insights are helpful for others considering this replacement. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
- Pros mentioned:Overall performance
Sony remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works great! It was an easy setup which I liked the best.
I would recommend this to a friend - Pros mentioned:Compatibility
Worked RIGHT OUT OF THE BOX!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote up is amazing! I put the batteries in and it worked PERFECTLY with our Sony Bravia TV. Didn’t have to mess around with codes, setup, etc. I am super impressed and so glad I bought it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic feedback! We're thrilled to hear that the remote worked perfectly with your Sony Bravia TV right out of the box. It's great to know that you didn't have to deal with any setup hassles. Your satisfaction means a lot to us, and we're glad you're impressed with your purchase.
- Carl | Insignia Products
- Pros mentioned:Ease of use, Price
remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a new remote control. the model is much cheaper than the one I could buy from sony. this model works great, my new remote control is very easy to to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Universal Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on our Sony TV since the original one went out.
I would recommend this to a friend - Pros mentioned:Overall performance
Barb's review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been able to count on quality products, quality services, and quick resposne time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Barb! Thank you for your kind words and continued trust in our products and service. We're so glad to hear we've consistently met your expectations—it truly means a lot to us!
— Shiela | Insignia Support
- Cons mentioned:Button layout
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but miss the buttons for Netflix etc that were on the original remote that got damaged.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my original remote so I bought this. It works perfectly except the voice control but that's minor.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AngelC! Thank you for your feedback! We're glad to hear that the Insignia™ Replacement Remote for Sony TVs is working perfectly for you, despite the minor issue with the voice control. Your satisfaction is important to us!
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! |Angelica| Insignia Products|
- Cons mentioned:Programming
Good replacement remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace factory remote which had stopped working. Roughly the same size as original. Decided on this one since I didn’t want to have to program a universal remote. I don’t use my TVs apps for streaming (like the Roku better) so haven’t bothered setting up the app shortcuts.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Chris, thanks for the great review of the Insignia™ Replacement Remote for Sony TVs! It sounds like a perfect solution for your needs, especially since you didn't want to program a universal remote. We appreciate you sharing the key features and who this remote might be a good fit for. If you have any other questions/concerns, feel free to reach out. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sony Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my Sony remote. This is a nice remote, however it lacks voice for verbal commands. That was disappointing.
I would recommend this to a friend- Pros mentioned:Compatibility, Ease of use
Great and solid remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised the ease of use and the compatibility with all my sony Bravia TVs. The original remote that came broke and I need a replacement.
I would recommend this to a friend - Pros mentioned:Remote functionality
Remote works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the remote that came with my nearly 3 thousand dollar TV lacked needed buttons!! I had to buy remote. The remote is wonderful it had all the buttons I needed. Why are TV’s especially in that price range not coming with one?
I would recommend this to a friend - Pros mentioned:Ease of use
Works better than the Original Sony TV remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original Sony TV remote was starting to fail feature by feature. The Insignia replacement is very similar in design to the original Sony remote so it is easy to use. It connected immediately with our TV so there weren't any issues with programming, which was extremely helpful. Overall, a great product
I would recommend this to a friend - Pros mentioned:Ease of use
New remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great also cery easy to sync with my tv. Thanks for the help.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that everything is working great and that syncing with your TV was quick and easy. It's also great to know our support was helpful along the way. We truly appreciate your support.
Keith | Insignia Support
