Customer Ratings & Reviews
- Model:
- NS-RMTSNY21
- SKU:
- 6447937
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use and functionality of the Replacement Remote for Sony TVs, noting that it performs as expected and is intuitive. Many appreciate its compatibility with various Sony Bravia TVs and the quality of its construction, with positive comments on the feel of the buttons. However, some customers found the button layout slightly different from the original remote and expressed a desire for a backlight.
This summary was generated by AI based on customer reviews.
Excellent Replacement for my Sony remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 year old Sony remote was acting up, so ordered this as a replacement. Out of the box it immediately worked with my Sony 65" and my Sony soundbar! No effort. In fact, it seems to work better rangewise and aimwise. The downside is my old remote had a voice interface and this one does not. But to be honest I never used that much so won't miss it. The buttons are nice and crisp, and the layout is similar but not identical. Easy to get used to though. The power button even lights up when you touch a button to help with orientation, but the remote is tapered to make that easy. Overall, extremely satisfied with this product.
I would recommend this to a friend- Cons mentioned:Button layout
Universal Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was functionable but a bit confusing. There were a lot of buttons and dials
No, I would not recommend this to a friend Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the back lights. Buttons are easy to use. As you get older things are hard to see. This is so much better than the Remote that came with tv.
I would recommend this to a friendNice. But for replacement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice.. great after market. Worth the dime. Well.
I would recommend this to a friend- Cons mentioned:Programming
Good replacement remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace factory remote which had stopped working. Roughly the same size as original. Decided on this one since I didn’t want to have to program a universal remote. I don’t use my TVs apps for streaming (like the Roku better) so haven’t bothered setting up the app shortcuts.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Chris, thanks for the great review of the Insignia™ Replacement Remote for Sony TVs! It sounds like a perfect solution for your needs, especially since you didn't want to program a universal remote. We appreciate you sharing the key features and who this remote might be a good fit for. If you have any other questions/concerns, feel free to reach out. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
New remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great also cery easy to sync with my tv. Thanks for the help.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that everything is working great and that syncing with your TV was quick and easy. It's also great to know our support was helpful along the way. We truly appreciate your support.
Keith | Insignia Support
- Pros mentioned:Ease of use, Price
remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a new remote control. the model is much cheaper than the one I could buy from sony. this model works great, my new remote control is very easy to to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Does all it should do.Easy set up. Would buy again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mac51,
We really appreciate your review! It’s great to hear that the remote worked exactly as expected and was easy to set up. We aim to make replacements as seamless as possible, so knowing you’d buy it again means a lot. Patricia | Insignia Support
- Pros mentioned:Overall performance
Universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the remote it works for my Sony tv it’s a must try if you need a replacement remote
I would recommend this to a friend Works GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully - Just like the original remote the TV came with
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided we would like the larger remote as it is easier for elderly hands to control.
I would recommend this to a friend- Pros mentioned:Remote functionality
Remote works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the remote that came with my nearly 3 thousand dollar TV lacked needed buttons!! I had to buy remote. The remote is wonderful it had all the buttons I needed. Why are TV’s especially in that price range not coming with one?
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for the Sony tv and the Best Buy sales person was very helpful in selecting the correct remote!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, KelfredC! We're delighted to hear that our Replacement Remote worked perfectly for your Sony TV and that the Best Buy salesperson was helpful in selecting the correct remote. Your satisfaction is our priority, and it's great to know our product and service are meeting your needs. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly great quality and easy to connect to the TV thanks
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, JulioR. We're happy to hear that the Insignia™ Replacement Remote for Sony TVs is working perfectly and was easy to connect. We appreciate your support. Tine | Insignia Support
OK product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.generic remote for my Sony Bravia. The box listed the remote as refurbished, but the price was the same. there were not directions included with the remote. I have it working, but still have no idea what some buttons mean.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works very well. No complains We are using it for both tv's.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Marilu! We're glad to hear that the Insignia™ Replacement Remote for Sony TVs is working well for you and that it's compatible with both of your TVs. We appreciate you taking the time to share your experience! Ivy | Insignia Support
- Pros mentioned:Ease of use
Works better than the Original Sony TV remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original Sony TV remote was starting to fail feature by feature. The Insignia replacement is very similar in design to the original Sony remote so it is easy to use. It connected immediately with our TV so there weren't any issues with programming, which was extremely helpful. Overall, a great product
I would recommend this to a friend Works good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good. Thankful i got to have my tv working again. Didn't have any issues with it.
I would recommend this to a friend- Pros mentioned:Compatibility, Ease of use
Great and solid remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised the ease of use and the compatibility with all my sony Bravia TVs. The original remote that came broke and I need a replacement.
I would recommend this to a friend Sony TV remote replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this remote for stars only because there is no speaker button feature on this remote like there is on my Sony TV remote other than that it works great easy to connect, it’s light, and the buttons are smooth to the touch.
I would recommend this to a friend
