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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 533 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and functionality of the Replacement Remote for Sony TVs, noting that it performs as expected and is intuitive. Many appreciate its compatibility with various Sony Bravia TVs and the quality of its construction, with positive comments on the feel of the buttons. However, some customers found the button layout slightly different from the original remote and expressed a desire for a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 533 reviews
  • Rated 4 out of 5 stars

    Sony TV remote replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this remote for stars only because there is no speaker button feature on this remote like there is on my Sony TV remote other than that it works great easy to connect, it’s light, and the buttons are smooth to the touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great straight out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box. No programming needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, WadeS! Nothing better than a remote that works right out of the box—no setup stress, just instant control. Glad it’s working great for you!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    very basic remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is ok. does not have access to voice commands. No direct access to the external TV stations. you have to go through the menu which is tedious. There were no directions for it. So who knows how to program the optional buttons. It turns the tv on and works the menus. Very minimal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote replaced our old one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old one wore out. This works great! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goes good for any TV.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy for any TV....................................................................................

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, booboo! We're pleased to hear that the Insignia™ Replacement Remote for Sony TVs is working well for you and is easy to use with any TV. Your feedback is much appreciated! Thanks for choosing our product! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Great Replacement Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote for anyone that needs to replace a Sony remote. Worked right out of the box with my Sony TV and 4K Blu-ray player. No programming needed even though it comes with a programing guide and a book of programing codes. Works long distance as well. Works from at least 15 feet away. The only thing is it doesn't come with batteries but other than that it is a great remote. It is high quality and the buttons feel nice. I just wish it lit up. Does everything the original Sony remote did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the original remote that came with my new Sony Bravia TV with this universal remote. The original remote has no digits which allow you to retrieve a channel by simply selecting the numbers. The replacement remote did allow me to switch channels without having to go through a menu every time I wanted to switch channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coma remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good and I like better the the original remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good with Sony Bravia all models Thanks

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Raai! We're glad to hear that the Insignia Replacement Remote is working well with your Sony Bravia TV. Enjoy the convenience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service at store. Remote worked just as it should. Problem solved.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ Replacement Remote for Sony TVs. We're pleased to hear that you received quick service at the store and that the remote worked perfectly to solve your problem. Your feedback is valuable and helps us continue to provide efficient and reliable products. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , work very good! No complaints about it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote functionality

    Rated 5 out of 5 stars

    Tv remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very good quality and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a replacement. Good to go for me yeaaaa

    I would recommend this to a friend
  • Cons mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    It works as advertised!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote does indeed work with my SONY television! This doesn't affect it's functionality at all, but it's pretty long. Will that impact your decision to buy it? Probably not. But it should still probably be said.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that the remote works with your SONY television! The length of the remote may not be a major factor for most people when considering a purchase, as long as it doesn't impede its functionality. Thank you for mentioning it, though. Overall, it sounds like a good remote that meets your needs with your television.

      - Carl | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works perfectly with my 65 inch Sony Bravia. Easy to use and works very much like original.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Replacement Remote for Sony TVs! We're delighted to hear that it works perfectly with your 65-inch Sony Bravia and that you find it easy to use, just like the original. Your positive experience is important to us, and we appreciate you sharing it. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solving a problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store clerk new exactly what I needed and took me straight to it. The remote was preprogrammed for Sony TVs and it worked the first time I went to turn on the TV. Now I can watch sports in my bed when I want to!

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    surprise, surprise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony remote was performing worse n' worse as time went by, so I purchase this remote. I dreaded having to spend time pushing all sorts of buttons to get it to sync up with our Sony flat screen, but much to my surprise, it began working the moment I put batteries in it. One touch of the green power button and our TV started working like new again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony tv remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as soon i took it out the packaging. No setup needed in my case. But overall its a great remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to pair with my open-box sony TV purchase. Was weary of how difficult it would be to pair to the TV. I was extremely surprised on how easy the setup was. Simply opened the box, placed batteries into the remote, and from there, was able to control the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much Excellent. I recommend this product to others.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that you find the product excellent and that you would recommend it to others. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

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