Customer Ratings & Reviews
- Model:
- NS-RMTSNY21
- |
- SKU:
- 6447937
Customer reviews
Rating 4.5 out of 5 stars with 533 reviews
(533 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use and functionality of the Replacement Remote for Sony TVs, noting that it performs as expected and is intuitive. Many appreciate its compatibility with various Sony Bravia TVs and the quality of its construction, with positive comments on the feel of the buttons. However, some customers found the button layout slightly different from the original remote and expressed a desire for a backlight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much Excellent. I recommend this product to others.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're delighted to hear that you find the product excellent and that you would recommend it to others. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price great customer service very pleased
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you had a great experience with the Insignia™ Replacement Remote for Sony TVs. It's wonderful to know that you found the product, price, and customer service to be excellent. We appreciate your support and look forward to serving you again! |Angelica| Insignia Products|
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great replacement for the original remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just took it out of the box, installed the batteries and it works just like the original. I was concerned because I bought the multi system TV on a military base in England ten years ago.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Larry, thank you for sharing your experience with the Insignia Replacement Remote! We're delighted to hear that it's serving as a great replacement for your original remote. It's fantastic that it's working seamlessly with your multi-system TV, even after ten years. We understand the importance of compatibility and convenience, so it's great to know it's working just like the original. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was so easy to use!!! I’m old fashioned & everything seems so difficult, not this one! I recommend it highly. I asked for an easy universal by one of the customer service staff. 100% great product
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased, it worked right out of the box on my Sony Bravia that we purchased in 2019
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Associate Makes Purchase Selection Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our decades old TV remote broke and they did not make it anymore. The Best Buy associate walked me right over to the selection and recommended the one that would work well with my TV. It did, no problems setting it up.
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Works fine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but it is not as good-looking as the original remotes. The price is also very low.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that the remote works fine for you. While it may not match the aesthetics of the original remotes, it’s great to know that you find it functional and appreciate the low price. Your insights are valuable and help others make informed decisions. Enjoy using your remote! Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony Replacement Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote! Does exactly what I need it to do, was easy replacement.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's awesome, Tyler! It sounds like you found the perfect replacement remote for your Sony TV. It's always great when things work out smoothly. Patricia | Insignia Support
- Pros mentioned:Ease of use, Price
Rated 4 out of 5 stars
g. sebban
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exelent remote and easy to operate and good value
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tv remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to sync it with the TV quickly! Much less time consuming than I was expecting! Works perfectly with the tv, all functions are working, no problems or issues at all. Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Tv problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have an RV with 4 Sony TV’ s thankfully this replacement remote works perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the **Insignia Replacement Remote for Sony TVs**! It’s great to hear that it works perfectly for your RV setup with multiple TVs. Having a reliable remote can make a big difference in convenience. If you have any further questions or need assistance, feel free to reach out! Enjoy your time with your TVs! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Boomshakalaka!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy i ever made! Its like the movie from Click without Kate Beckinsale, or anything else in the movie besides the remote. It works, we put a tile on it, so when it hides we can find it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use ! The buttons are so smooth and no problems using it
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remote works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote works perfectly. I lost my SONY remote. I had a little difficulty setting it up but after calling Best Buy tech support was good to go.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote, easy to use Preferred to everyone who needed
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the remote easy to use and highly recommend it. Your satisfaction is important to us, and we are committed to providing products that meet your needs. We appreciate your support and look forward to serving you again. Keith | Insignia Support
- Pros mentioned:Remote functionality
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was pretty great for a universal item. Very tactical
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you find the item to be great and appreciate its tactical features. Your satisfaction is our top priority, and we’re delighted to have met your expectations. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new universal item! Keith | Insignia Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Sony TV Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Remote works Perfectly on my Sony Bravia TV 2023
I would recommend this to a friend Rated 4 out of 5 stars
Larger TV Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the dinky thing that came with my large Sony TV. Now I am awaiting a friend who knows how to use it to program my new TV.
I would recommend this to a friend- Pros mentioned:Remote functionality
Rated 5 out of 5 stars
Don’t pitch the TV. Try THIS remote first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy to be directed to this, as my TV was giving me big problems! Didn’t realize my original remote could possibly be the problem. WOW! Glad this was the answer to the issue.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with my replacement remote. We all know there's nothing worse than not having a remote,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you are happy with your Insignia replacement remote for Sony TVs. If you have any other questions or feedback, feel free to reach out. Enjoy your new remote. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-sony-tvs-black/6447937.p?skuId=6447937






