Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- SKU:
- 6404068
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the replacement Insignia/Toshiba Fire TV remote for its ease of use, affordability, and compatibility. Many appreciate the straightforward setup and pairing process, along with the remote's performance and compact size. However, some customers express concerns about the remote's longevity and the quality of certain buttons. A few users reported issues with button functionality after short periods of use.
This summary was generated by AI based on customer reviews.
Lost remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Does the job that it’s supposed to!!!!!!!
I would recommend this to a friend- Cons mentioned:Remote life
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was 1 of 2 replacement remote controls I got for this TV. This one worked for only 30 minutes and the second worked for 2 days. I am convinced that both remote controls were not new. Sadly I just use the amazon fire tv remote app on my cell phone. I will be replacing my Insignia Fire TV with another brand.
No, I would not recommend this to a friend Notimpressed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is like using firestick. Not pleased with live tv on air. Do not pick up channels other tv I own can pick out of air. Is like having a tv for streaming only. I swapped out tv using the same antenna refuses to pick up most local channels the other tv did. I could use a monitor for this.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to connect initially- very different from control that came with tv.
I would recommend this to a friendDoes not work with Fire Stick,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Fire Stick, which is what I needed it for. :(
No, I would not recommend this to a friend- Cons mentioned:Button quality
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second remote I have been through. Won’t replace it and when you call toshiba you wait on hold forever and then they just hang up. Remote buttons go out and can only use the power button. Do not recommend.
No, I would not recommend this to a friend Not working all it do is turn tv off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working was working for alil only turn the off n on
I would recommend this to a friendShort working life.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working. They do not last long. This is my second remote for this T.V. and it started sticking keys and running down the batteries.
I would recommend this to a friendwas not compatible with tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy associate ordered this remote for my open box tv which i purchased and was super excited. a week rolls by and finally arrives. this Insignia Replacement TV Remote did not sync with my fire edition tv and i was Super bummed :/ Find out they had an older remote that did sync with this television and refunded the remote.
I would recommend this to a friendDo not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good product. It has started off where my other one left off not working correctly when I returned it. My 1st one didnt last a year. This is my 2nd one and in a couple of weeks it started messing up not being able to keep contact with the tv. I am waiting for it to completely die like the one.
No, I would not recommend this to a friendNIGHTMARE !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picking up the product from the store was a nightmare - the manager only let 50 ppl at a time as in 50 come out and then 50 go in smh there was no social distancing going on outside either everyone was just bunched up in front of the store - made me not want to every shop at this store
No, I would not recommend this to a friendStopped working after a few days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know why it’s not working but I’m upset I spent like 30 or so bucks for it to stop working so soon. We still don’t have a remote for our fire tv. So we use our have to use our phones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rosalia. Thanks for taking the time to review our Replacement TV remote for Toshiba Fire TV Edition, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Sad :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all. Froze my TV and it would only turn the TV on and off. Missed the window to return too due to my busy schedule :/ so that’s my fault but I was disappointed.
No, I would not recommend this to a friendIt doesn't work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I repeat: IT DOESN'T WORK ON MY TV! Ironically, I was able to get my original remote to work again, but the Insignia has been a bust as my TV is concerned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you just want to enjoy your shows and TV, and so, please know that you can contact us on the link below and we will gladly help you with the new remote control and any question that you have about your TV.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Don't even bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work on my Tv. Replaced the batteries , tried to pair it to my Tv . No luck. Going back tomorrow!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the replacement remote for the Insignia or Toshiba Fire TV. I am sorry to read that you had issues pairing the remote. If you are having issues kindly contact us. We will assist you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
It does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t even work for my tv and I called a lot of time to see what can I do and nobody could tell me nothing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tweet,
Thank you for taking the time out of your busy schedule to leave a review of the replacement remote for the Fire TV. I am sorry you were unable to get the proper assistance. Kindly contact us from 7 days a week, 8am to 9pm central time.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Fire tv Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works no better than original and too complicated to use and install. not recommended.
No, I would not recommend this to a friendYou have to keep reprogramming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to keep reprogramming the remote not a good product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mike
Thank you for taking the time to review our Replacement TV Remote for Insignia or Toshiba Fire TV Edition. I understand you have to continuously reprogram the remote and that can be frustrating. But, we would be happy to troubleshoot it for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use
Only lasted a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked right out of the box and we were happy! But it’s been a month later and it suddenly stopped working, it will power on/off but nothing else. I have tried to reprogram it but the tv doesn’t recognize the remote at all.
No, I would not recommend this to a friend