Customer Ratings & Reviews
- Model:
- NS-RADKW4
- SKU:
- 6552863
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Rog Ally Docking Station's overall performance, connectivity, and compatibility, noting it as a significant upgrade for their gaming experience. The useful port selection and portability further enhance its appeal. However, some customers have expressed concerns regarding power delivery, specifically the absence of a 30-watt turbo mode, and battery life. Despite these concerns, the docking station generally receives positive feedback for its features.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Power delivery
Good but flawed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but only goes up to 25 watts, but that’s most 3rd party docks
I would recommend this to a friend Works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as advertised and charges my ROG ally as wuick as the standard charger. Highly recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words! We are thrilled to hear that our product is meeting your expectations and even exceeding them in terms of charging speed. We pride ourselves on delivering high-quality products that provide exceptional performance. Your recommendation means the world to us. Thank you for choosing our brand! Keith | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863
So it was so good with my games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was well and it was fun to use to play fortnite
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Rog Ally Docking Station! We're thrilled to hear that you had fun using it to play Fortnite. It's great to know that our product is enhancing your gaming experience.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Cons mentioned:Battery life
ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dies way to quick. And freezes fron time to time
I would recommend this to a friend Very cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good handheld pc but it needs a little more time to workout the last few problems it has
I would recommend this to a friendMust buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and worth the buy. Will be used with frequently.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We are thrilled to hear that you find our product to be a good investment and worth purchasing. It is great to know that it will be used frequently, as customer satisfaction is our top priority. We appreciate your support and hope that the product continues to meet your needs. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863
Decent unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device but needs more memory to be honest. Everything else about it is a win though!
I would recommend this to a friendDuck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally adopt that works. Find the plan the TV now.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I’m delighted to hear that you’ve finally found a product that works for you! It’s great to know that you’ve been able to find the plan and set up your TV. Your positive experience is a testament to the product’s quality and functionality. Thank you for sharing your feedback! Keith | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863
Unique
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its unique an good for on the go gaming but wouldnt replace my gaming deak top with it. Its great besides it doesnt move as quick as you would with a Ryzen 9 processor if your use to thst then you will find this product slow. If your used to something like a Ryzen 5 then this product would be appealing to you!
I would recommend this to a friendMUCH NEEDED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessory for this Rog.. pretty much a necessity
I would recommend this to a friendNot powerful enough for ROG Ally X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool concept but didnt work for my Rog Ally X. I even used 120watt power to see if that helped too, to no avail. Recommend ordering a product off amazon that has good reviews for the system you're using. Review reddit too, lots of good reviews there.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest feedback, Trav. Sorry to hear it didn’t meet your expectations with the ROG Ally X. Your tip about checking Reddit and Amazon reviews is super helpful for others—appreciate you sharing your experience!
— Shiela | Insignia Support
- Pros mentioned:Connectivity
consider something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after about 2 months. whe it worked, it was great. I used a mouse and keyboard. also worked great for output to 4k monitor. its malfunctioning now. ally would not charge anymore, not even while undocked. I had to take the back panel off and remove the battery. its fixed now. the moment I tried to use the dock agai, the same thing happened. I will no longer try to use this dock because it seems like a risk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, Pedro. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Products
- Cons mentioned:Power delivery
Low power and Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product. Does not allow for full turbo mode when plugged into the dock and loss charge. Power supply isn’t correct wattage to utilize rog ally full performance. Disappointed and returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, TimothyP! We appreciate you taking the time to let us know about your experience with the Insignia™ Rog Ally Docking Station. If you need any assistance or have any questions, please feel free to reach out! Jeth | Insignia Support.
- Cons mentioned:Power delivery
Defective plug
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station itself is ok, but the plug that came with it started overheating/melting and irreparably bricked my ROG. Use power supply at your own risk.
No, I would not recommend this to a friend NOT FOR ALLY X - ONLY 14 DAY RETURN POLICY NOW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bs website states this works for the Ally X. While it does charge, it does not fit right into the cradle. The product packaging only states compatible with the Ally (non X) which is a thinner device with smaller battery. I wish I would have noticed the box contradicts BestBuy (I did in store pickup). Tried to return on day 15 and that's when I learned BestBuy only does 30 day returns if you pay a membership... 14 day policy is very strict apparently, even if BestBuy gave you incorrect information.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Rog Ally Docking Station. We appreciate your detailed feedback and are committed to improving our products and services. Your input is invaluable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863
Dock
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dock worked great at first but then video stopped working suddenly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ Rog Ally Docking Station. We’re glad to hear that the dock worked well for you initially, but we’re sorry to learn about the issues you experienced with the video functionality.
We take quality and performance seriously, and your experience is important to us. If you haven’t already, we recommend checking the following troubleshooting steps:
1. Ensure that all cables are securely connected.
2. Try using a different HDMI or DisplayPort cable to rule out any cable issues.
3. Test the dock with another device to see if the problem persists.
If the issue continues, please reach out to our support team. We are committed to resolving any problems and ensuring you have a positive experience with our product.
Thank you once again for your input. We appreciate your support and are here to help!
Could be great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I download free game from steam store asphalt 9 ally kept kicking me off and pausing I wanted to like it system becomes unbearable to play games on forget it good price I hate using windows on handhelds if it wasn’t kicking me off for playing free game I would have kept it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that you had issues with Asphalt 9 on your system, making it difficult to enjoy the game. We understand how frustrating it can be when technical issues interfere with your gaming experience.
Please reach out to our customer support team for assistance. They can help troubleshoot the problem or provide guidance on optimizing your system for better performance. We appreciate your patience and hope to resolve this issue for you soon. Keith | Insignia Product
ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our grandson bought this and didn't like it. It was a good price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm happy to help you with your concern about the Insignia Rog Ally Docking Station. Sorry to hear that your grandson didn't end up liking it. Can you please tell me more about what didn't meet his expectations? Was there a particular feature or functionality that wasn't as he had hoped? I'd be happy to help you explore your options for a return or exchange, and I'll do my best to find a solution that works for you. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 month, Best Buy says they cannot do anything because it’s out of the return period. When working it’s nice, but it already stopped and I barely have had it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about your experience. It's incredibly frustrating when a product stops working so soon and you're unable to return it. Please reach out to our customer service team directly, and we'll do our best to assist you with this issue. Your satisfaction is important to us, and we appreciate your feedback.
Keith | Insignia Support
Did not work for my steam deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work for my steam deck. Took it to their geek squad and they also faced the same issue
No, I would not recommend this to a friend