Customer Ratings & Reviews
- Model:
- NS-RADKW4
- SKU:
- 6552863
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Rog Ally Docking Station's overall performance, connectivity, and compatibility, noting it as a significant upgrade for their gaming experience. The useful port selection and portability further enhance its appeal. However, some customers have expressed concerns regarding power delivery, specifically the absence of a 30-watt turbo mode, and battery life. Despite these concerns, the docking station generally receives positive feedback for its features.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. Not worth the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ - Rog Ally Docking Station. We sincerely apologize for the inconvenience you've experienced with the product, especially after such a short period of use.
Your satisfaction is important to us, and we are committed to delivering high-quality products. We would like to investigate this issue further and see how we can assist you. Please reach out to our customer support team with your details, and we will do our best to resolve the issue for you.
Thank you for your understanding, and we appreciate your feedback as it helps us improve our products.
- Pros mentioned:Overall performance
Great Dock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well out of the box. Seem to have no issues with video/audio/power passthrough with my ROG Ally.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Awesome to hear, Dwobble! Glad the dock is working seamlessly with your ROG Ally—nothing better than plug-and-play that just works.
— Shiela | Insignia Support
Super fun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very ease to use,super good material and fun for the kids
I would recommend this to a friend- Pros mentioned:Overall performance
Loves it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves this game he uses it everyday. Awesome purchase!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive feedback! We’re delighted that your husband enjoys the game and uses it daily. It’s fantastic to know that it was an awesome purchase!
- Carl | Insignia Products
- Pros mentioned:Overall performance
Awesome product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product turns your ROG Ally into a desktop pc!
I would recommend this to a friend Rog stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product i received, it was an easy process
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your kind words! We're thrilled to hear that you love the product and that the purchasing process was easy and seamless. We're glad you're enjoying your new Rog Ally Docking Station and we appreciate your feedback. We're committed to providing high-quality products and exceptional customer experiences, and your satisfaction means the world to us! Jeth | Insignia™ Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863
Constant Disconnection ethernet, hdmi and usb port
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My issues is the constant disconnection between the hdmi, the ethernet and sometimes even the usb ports. Sometimes the hdmi completely disconnects and refuses to connect so i spend up to an hour trying to fix the issues with 3 different hdmi cables both inplugging from the the dock itself to the tv, swapping them constantly until it eventually decides it wants to work. Same issue with the ethernet cable and it's even worse with this one i've tried with two different ethernet cables and they both constantly discconect and i haven't been able to use it properly for 3hours of constant disconnection sometimes vary from instant to 30 minutes of use. With the usb issue this one is sort of rare but I did have a problem where my keyboard wasn't even connecting. It's very frustrating as I've payed full price for this item and now I'm having these persistent issues now after owning it for 3 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed feedback with us. We understand how frustrating it must be to experience constant disconnections with the HDMI, Ethernet, and USB ports. We are committed to resolving these issues and ensuring you have a seamless experience with our product. Your input is invaluable in helping us improve our products and services. We appreciate your patience and support.
Keith | Insignia Support
- Cons mentioned:Power delivery
Provided charger won't charge the device at 30w
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is the point of a dock that can't keep it charged at 30w? Poor engineering.
No, I would not recommend this to a friend