Customer Ratings & Reviews
- Model:
- NS-PACS2B25
- |
- SKU:
- 6588240
Customer reviews
Rating 4.7 out of 5 stars with 177 reviews
(177 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the SATA to USB-C Adapter for its overall performance and ease of use. Users appreciate its simple design and broad compatibility with modern devices, making it easy to connect to additional storage. The adapter's reasonable price and USB-C connectivity are also well-received features. Overall, customers find it to be a great product, especially for use with 2.5-inch laptop drives.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Plug and Play
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to hot add a sata disk. Type C gives me faster transfer speeds too.
I would recommend this to a friendRated 5 out of 5 stars
Great Hard Drive Cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this portable cable option for copying hard drives.
I would recommend this to a friendRated 5 out of 5 stars
Works as intended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Used it for an old HDD to transfer to a SSD
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review! We're delighted to hear that our Insignia™ SATA to USB-C Adapter worked great for transferring data from your old HDD to an SSD. It's always rewarding to know our products are making tasks easier for our customers.
If you have any further feedback or need assistance, please feel free to reach out. Patricia | Insignia Support
Rated 4 out of 5 stars
USB ADAPTER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sale representative was very professional. He was helping me to look for the item with an exceptional service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ SATA to USB-C Adapter for 2.5” SATA Drives. We're delighted to hear that our sales representative provided you with exceptional service while helping you find the item.
We strive to offer the best customer service experience, and your positive feedback is greatly appreciated. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and can discuss alternative solutions to ensure your satisfaction.
Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-sata-to-usb-c-adapter-for-2-5-sata-drives-black/6588240.p?skuId=6588240
Rated 4 out of 5 stars
Works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so i could have spare SSDs as back up drives.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ SATA to USB-C Adapter! We're glad to hear that it's helping you utilize spare SSDs as backup drives. Your feedback is valuable to us, and we appreciate you taking the time to share it. If you have any other thoughts or suggestions, we'd love to hear them. Enjoy your backup solution! Jeth | Insignia Support.
Rated 3 out of 5 stars
Usb-c to sata adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 11 takes control of all atached drives. When attempted to reuse drive with non windows 11 system it failed. Had to reinstall from bsckup.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the insight, MichaelR. Sorry to hear about the compatibility issue—your feedback helps us support a wider range of systems.
— Shiela | Insignia Support
Rated 4 out of 5 stars
Convenient!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient! Helpful for troubleshooting external hard drives.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ SATA to USB-C Adapter for 2.5” SATA Drives! We're pleased to hear that you find it convenient and helpful for troubleshooting external hard drives.
If you encounter any issues or need further assistance with the adapter, please don't hesitate to contact our customer support team. We're here to help and ensure you have the best experience with our products.
Your satisfaction is our priority, and we appreciate your support. Thank you for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-sata-to-usb-c-adapter-for-2-5-sata-drives-black/6588240.p?skuId=6588240
Rated 3 out of 5 stars
encloser purchse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok like the one that encases the hard drive e better
I would recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried for about 1 hour and it just didn't work. I tried my USB-C port, then used a USB-A adapter and port - just the blue light and nothing else. Tried it on another older drive and same result. I had to go back to my old Sabrent tool (2014) to read the drive, which could still read both. Maybe it is a power issue and the cable doesn't have the current required to read/spin the drive. So no, I would not recommend this cable.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tool but i wish the box had said the size of hard-drive that it worked on
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware product does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened it and did not work for me right out of the box. I took it to a computer repair shop. They also tried it and it didn’t work. I would not recommend at all to buy this and will never buy this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ashsu,
Thank you for sharing your feedback on the Insignia™ SATA to USB-C Adapter for 2.5” SATA Drives. We're very sorry to hear about the issues you've experienced with the product. It's important to us that our products meet your expectations, and we regret that this was not the case. We recommend reaching out to our customer service team for further assistance and troubleshooting. Your satisfaction is our priority, and we appreciate your understanding. Emman | Insignia Products
Rated 1 out of 5 stars
Insignia™ - SATA to USB-C Adapter for 2.5” SATA Dr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing didn't work at all, I didn't get time to check or use almost a month but when I opened try to use its not even a live at all, tried to deferent devices and deferent Drives.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear that the device didn't work at all and that you encountered this issue after a delay in using it. It's frustrating when a product is completely non-functional, especially after trying it with different devices and drives. Please contact our customer support hotline at 1-877-467-4289 so we can address this issue and explore potential solutions. - Carl | Insignia Products
Rated 1 out of 5 stars
Not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working when I try connect my hdd to my laptop The light indicator is on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out to us regarding your Insignia™ SATA to USB-C Adapter. I’m sorry to hear that you’re experiencing issues with connecting your HDD to your laptop.
Since the light indicator is on, it suggests that the adapter is receiving power. Here are a few troubleshooting steps you can try to resolve the issue:
1. Ensure that both the SATA drive and the USB-C connection to your laptop are securely connected. Sometimes, a loose connection can cause problems.
2. If possible, connect the adapter to a different USB-C port on your laptop to see if that helps.
3. If you have access to another SATA drive, try connecting it to the adapter to determine if the issue might be with the original drive.
4. If you’re using Windows, open Disk Management by right-clicking on the Start menu and selecting it. See if the drive appears there. If it does, it may need to be initialized or assigned a drive letter.
5. Ensure that your laptop's USB drivers are up to date. Sometimes, outdated drivers can cause connectivity issues.
If you’ve tried these steps and your adapter still isn’t working, please reach out to our support team directly, and we can assist you further. We want to ensure that you have a positive experience with our products.
Thank you for your patience, and we hope to resolve this issue for you soon!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect tool for cloning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an HDD to SSD. This adapter made my life so much easier for the cloning process. The cloning process was a bit slow, but I am not sure if I can attribute the slowness to the adapter, the slower HDD being cloned or the cloning software(Acronis). The end product was a perfectly cloned bootable SDD with a perfect mirror image of windows.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your wonderful review! We’re thrilled to hear that your niece is loving the Insignia™ QLED Smart Fire TV. It’s great that the delivery experience was top-notch too! We appreciate your trust in Insignia and are glad you find our brand reliable and affordable. If you ever need anything, we’re here to help. Enjoy the TV! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
As expected - compact utility for backups, cloning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what you'd expect this adapter to accomplish by making a standalone sata drive connectable to your computer via usb cable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your review of the Insignia™ SATA to USB-C Adapter for 2.5” SATA Drives. We're glad to hear that it meets your expectations and provides a compact utility for backups and cloning by making a standalone SATA drive connectable to your computer via USB cable. Your feedback is valuable and helps other customers make informed decisions. If you have any questions or need further assistance, feel free to reach out. We appreciate your support! Ivy | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Easy to plug in, transfer, unplug. Does not work with large HDDs unfortunately, they need to be the smaller types, SATA sized.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for your feedback! We're glad to hear that the Insignia™ SATA to USB-C Adapter for 2.5” SATA Drives is working well for you and is easy to use. It's good to note that it works best with smaller, SATA-sized drives. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new adapter! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
SATA Adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job sufficiently. I have no complaints about it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - SATA to USB-C Adapter for 2.5” SATA Drives! We're pleased to hear that it performs its job sufficiently and that you have no complaints. Your satisfaction is important to us, and we're glad to have met your expectations. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support









