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Customer Ratings & Reviews

Insignia™ - Travel Adapter/Converter - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 1112 reviews

86%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 1,112 Reviews
  • Rating: 1 out of 5 stars

    Not as expected ,,does not do the job

    Posted
    Cgpabon01
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this voltage converter product to use during my recent trip to Europe. The package information looked ok, butonce you pen t and read the instructions, ,this product dies not realy provide the expected use intended for. Nowhere in the outside package it indicates that this voltage converter product can not be used for more than 15 minutes or it may buen or get damage. If you buy a voltage converter or regul ator, is for usage without a limited time. 15 minutes is just a token of time if you plan to charge your phone, your Ipad or hand held equipment. And f you have more than one item, it will not work, as after 15 minutes you have to stop. Ths information does not appear on the package sealed box instructions. And it nly appears ,only if you read the inide package instructions, once you get out of the store, or at tbe time you are going to use it. In fact ,it was a major frustration, and high price for a voltage converter with such a short time to be used. We will return same this week and ask for a refund. The akage information is misleading,

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what I needed (lo necesito!)

    Posted
    Trisha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At the last minute, I realized I needed a converter and a transformer for my trip to Peru and Chile. I researched resources and found that Best Buy had what I needed at the local store. The power plugs that came with this kit are each labeled for the specific part of the world that requires that adapter, and along with the inverter, the set was perfect. I used both the inverter and one of the adapters for eight days in Peru and one of the plug adapters only for my eight days in Chile. The adapter that was labeled "South America" was not the one I needed for Peru (surprisingly, the one labeled Caribbean worked, so I am glad I brought them all "just in case"). This purchase was a good one, and I will use this product in all my travels that include the necessity to charge my cell phone or tablet/laptop while on the road outside the United States..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic in ALL regards!

    Posted
    Nancepantsromance
    • Verified PurchaserVerified Purchase

    I have the converter and adapter with me in France now. It worked for my hair dryer and for charging my cell phone while on our boat on the Canal du Midi ( had to be plugged into shore power to use the hair dryer, but that was a boat thing) Here at our flat in Paris I can use it for my blow dryer, flat iron and cell phone. I like the button to change from low setting for charging my cell phone and high (up to 1875 watts) for my hair dryer. Never blew a fuse or had any problems. The set worked like a dream! The converter is a little heavy, but to me, so well worth it, being as I am a bit of a fuss budget in the hair dept. I can't recommend it highly enough.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for a traveler!

    Posted
    DrSJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I realized I had lent my world adapters to a friend who never returned them, I needed a set quickly since i was leaving shortly for Beijing. This product fit the bill since I occasionally travel also to the Caribbean and Europe on business, but this was my first time in decades going to Asia. This product is compact enough to bring the whole set along on a trip to ensure having the precise one needed; and even though laptops or Apple products may have voltage converters, plugs may still be needed, and if one travels with other items needing voltage converters (flat iron for hair, e.g.), the voltage converter is key. This product worked great while I was on my business trip; it is fairly priced; it was available at my local Best Buy. And now I'll have it for my next business trip iin November to the Caribbean with the different plug set up there. A great buy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Need to have more output

    Posted
    Madhav
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this product after much hesitation as I was not sure if it would serve the purpose of running a Japanese rice cooker. The cooker needed to run at 100 V and I was not sure this would make that conversion possible. However, the sales person confirmed that it would and I would not have any issues what so ever. WRONG!! I am not blaming the salesperson, but I am just saying that it did not work. I checked my other electronics, made in USA, India and China and they worked as if they had half the power available to them. I am sure this would be a great travel adapter but it did not give me what I wanted. I would only recommend this if your purpose is to connect something to charge, but no major appliances might work with this.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Guts not in the adapter I needed

    Posted
    Monkeysan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So, I got to Africa and looked to use the pertinent adapter only to find that it was missing its guts. Not convenient, let me tell you. All the other adapters that came with the product had the contacts inside their plastic housings, but the one for Africa didn't. I realize that the best QA efforts can still end up with errors, but I have to give the product 2 stars because I haven't been able to use it. Tried to swap it out two days ago and there was no replacement available. Well, Best Buy is a great store and I'm sure I'll get the right replacement before I next need to use the product, but meanwhile I'm stuck sharing a less than stellar review. (Eh, not being able to swap it the other day actually gives me an excuse to return to the world's best toy store - Best Buy. I'm ok with having/getting to go back!)

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Converter or Adapter

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was confused whether I needed a converter and/or adapter on my recent trip to Italy and Greece. So I bought this that had both. It worked fine. To help those who are also confused: Most of my stuff (laptop, USB charger, ...) is dual 110/220 voltage, so all they needed was the small adapter plug. That can stay plugged in for a long time (to charge a phone, for example). My wife's hair dryer draws too many watts for an adapter, so I used the converter plugged into an adapter (just when using). If I were to buy a second one, I'd just buy just an adapter.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Travel Adapters and Converter

    Posted
    SugarMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for a trip to Europe. I knew I was going to need the converter, but wasn't sure which adapter I would need. This product contains the adapter with two settings (very important! Wrong setting can fry your electronic device! Check the label on your device for the appropriate setting.) and five different plugs, so I can use this thing anywhere in the world, don't have to buy another adapter if I go somewhere else. I used this to charge my cell phone, Nook, and Canon camera batteries. Each of them was a quick charge. For packing purposes during the trip, I kept all the parts in the original box and placed it in the suitcase, checked baggage. No loose wires that way. Also, the converter is a little heavy, so I didn't want it in my backpack. Overall, very pleased.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Could have been better

    Posted
    BusyDogMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for a trip to Peru. It worked okay but not great. My phone charger got very hot when plugged into it. This item had no instructions so I had to figure it out myself. Seems it would be simple and it is somewhat but there were some things I wasn't sure of and instructions would have been helpful. I did like that it had compatible components for multiple countries. Tried using it with a hair dryer which was a waste of time. The heating up of my phone charger plug which is mainly what I bought it for was very concerning.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    Gaby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I went all over Southeast Asia and this thing worked great, the only thing I thought was weird was that it does get really warm. I don’t know if that’s normal since I’ve never used an adapter before but I did leave my power bank charging over night and the house didn’t burn down, which was nice. So I guess it’s fine? There’s pictures to let you know what the countries adapter is so that was nice, especially since my boyfriend apparently doesn’t know how to read the countries the adapter itself lists.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does exactly what I need it to

    Posted
    Taylor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I used this while I was in China and Thailand and it worked great. It has an adapter for just about anywhere you may go. The only reason I gave it 4 out of 5 stars is because of it's size. It is not a very compact design; however, they do have an all-in-one which is more compact than this. But on the label of the all-in-one it said that it can only be used for a certain amount of time where this one had no such limitations listed. On the other hand, a nice feature about this set is if you only need a power adapter (you don't need to convert power) then you get rid of all the bulk (the adapters can be used without the converter).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't work with CPAP equipment

    Posted
    breathless
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This converter does NOT supply continuous power. When you plug it in, it supplies power long enough fr the CPAP to power up and begin supplying positive airflow, but then it cycles off for a few seconds, then on again, then off again, etc. When it cycles off, there is no airflow I contacted the manufacturer and they acknowledged it is not suitable for CPAP equipment. It might be fine for a hair dryer or something else, but not CPAP. It turns out in my case a simple adapter is sufficient because the CPAP power supply works with 230v and 110v power.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works but could be more convenient

    Posted
    BestBuyer64
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This works as expected so no complaints there. The small plug adapters that actually plug into the foreign outlet have what appear to be combination slots (round post and verticals flat blade) but only the converter will fit. Many devices today support a range of voltage between 110 and 220 so sometimes all that's needed is a plug adapter, not a complete converter. We were unable to plug a standard vertical flat blade plug into the small adapters. We have to plug the converter into the adapter then use the converter for the device. I would only recommend this as long as users know this.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Current Converter - bulky but works

    Posted
    Saintm89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this converter for a trip to India. It was difficult to tell if this would work in that country as India was not listed on the package. It was fine though. Everything worked as expected but the unit is designed such that it will easily fall out of a standard India outlet and crash to the floor so be careful. The plug tines do not fit tight into the socket. I had plugged in my converter into a charging tower in the Delhi airport and within 5 seconds it fell out of the plug and crashed into 6 other phones charging and everything hit the floor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect international travel companion

    Posted
    terriolinda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this Travel Adapter/Converter set for my trip to China. I wasn't sure exactly what to buy, but this set was perfect. I thought I would only need the adapter, but I actually needed the converter, too, especially for my hair dryer. And little did I know that our quick trip over to Hong Kong was going to require yet a different adapter. I was so glad I had bought this whole set, and it comes in such a nice handy case. It should cover me for whatever international travel is in my future. Highly recommended.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Barely worked

    Posted
    Mike1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased for a trip to Germany, I had picked a different version but the sales associate recommended this (more expensive) version over my initial choice. This converter could not charge my cell phone or computer. My colleague had a converter similar to my initial choice and it worked great, I had to borrow it each day to charge my devices. I will be returning this and exchanging for the original choice.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Plus and Minus

    Posted
    LimburgLady
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you need a system to help you with electrical usage wherever you go in the world this purchase is good for that. I really needed several plugs of the same category -----all for western Europe . BUT by the time I realized that this product was for various areas, I was there. I should have checked further prior to purchase but in a hurry this was NOT the best solution. I had some plugs on hand already so it all worked out. I might recommend this to a friend but I think I would ask first---what is his/her expectation for usage.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well for use with one device

    Posted
    Lito
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used it on my recent trip of several countries where electric power is 220 volts and the plugs are the round type. Mostly used it for my electric toothbrush, and it perfectly worked as advertised. The convenience of having a hard case is value-added while traveling, as well as for storing it at home. Since it only has one output plug, it is ideal for use with a single appliance, but if you would need to simultaneously use multiple devices, this is probably not the product for you.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn’t work

    Posted
    Clara
    • Verified PurchaserVerified Purchase

    I was looking forward to using this in South Korea for my study abroad semester, but when I arrived it didn’t work at all. My devices kept connecting and disconnecting, and did not charge at all. I had to go out and buy a phone charger, but I cannot find an adapter/converter here for my laptop :( I cannot even get in contact with Best Buy in order to return since there are no Best Buy in Korea and shipping it back is too expensive. Wasted $40.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the trick, plus a carrying case!

    Posted
    glgcag1991
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This has the adapters AND converter and has a nice carrying case for easy store and retrieval. If you are planning a trip where you will need three or more adapters, this is a perfect solution. If you need just one or two adapters, you won't want to take the whole carrying case as it takes up too much space. I use a little cloth bag for just the couple of adapters when in Europe, but the whole thing when I go to more countries as I require more adapters.

    I would recommend this to a friend