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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 1494 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the compatibility and ease of use of this travel adapter/converter, finding it effective for various devices and simple to operate. Many appreciate its performance and the value for its price, noting that it works well in different countries and voltage settings. However, some customers point out that the size and weight could be improved, and a few experienced issues with heat generation and charging inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,494 reviews
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit was supposed to have an adapter for South America. However when I went to Brazil, a South American country, none of the adapters would work. I was highly disappointed because I ended up getting a converter there in the county.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lizama,

      Thank you so much for providing us with your review on this adapter, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.

      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not acceptable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to charge my hearing aid in Germany and Austria. Only worked for 10 minutes and then turned off. Left me without my hearing aids for the two week trip. What a disappointment. I returned this product as soon as I got home .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No option for negative stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this converter. Adapter even supported 110V-240V but when plugged in to this converter it started to melt. Not only did I have to purchase a new adapter that cost me $30.00 but then Best Buy made it very difficult to return this piece of junk.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great International plug adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came in very handy while in Europe. Great item .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all support for currently owned products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salespeople very helpful finding correct items as always

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Device failed the first time I used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a retail store and noticed it was repackaged..but with a best buy certification. First time I plugged it in in London, it started smoking and smelling of melted plastic. Good thing I was still in my hotel room. Totally left us hanging for power on our trip

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought more than needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked 4 help in store 4 my trip & this was recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    various adapters less headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for many travel destinations great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well on our trip to Germany!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It did exactly what it was supposed to do., We had no trouble converting our plug ins, into the appropriate voltage for Germany.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work for my location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traveled to Paris and this product did not work ... I will give credit that it may have been user error... however my sister was with me and hers worked fine and she could not get this to work either I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Insignia travel adapter/converter to use for wifes hair straightner with the ajustable volts. The connector plug for the converter did not work in Italy. Am returning the adapter when i return to the U.S.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work in Italy. Posts were too big.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by store clerk. I was going to buy an adapter and he said to get a converter. Big mistake as none of the attachments fit! I wish I would have saved the box as this would have definitely been returned !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to return this item so I did not use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a certain letter adapter for my trip to Africa. However even though the package said Africa it was the wrong letter so I returned the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did the job in beijing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item last minute for a trip to china. it served the purpose of allowing me to charge my phone and stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an adapter for my trip to Australia to power up my equipment and this converter did the job and the cost was OK.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work in Switzerland

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically bought this to use in Switzerland. The box said it would work in all of Europe. So did the sales person. But, it doesn't work in Switzerland without an additional receptor which is not included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got iPhone wall charger fried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for and used on a vacation trip to Morocco. First use, iPhone wall charger heated up and stopped working. Got a wall charger from hotel and used for the rest of days. Returned for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This item is ok if you dont have a ground plug on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their is no way to charge or operate a device that has a ground plug. You would think that the most expensive option in the store would be able to handle all options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my trip to Europe, but when I arrived over seas I found several other options that were better and way more compact... not to mention the options in Europe were A LOT CHEAPER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The travel adapter didn't work in Italy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter that my daughter bought at Walmart worked excellent and I plan to return this item back to the Best Buy store that bought it at.

    No, I would not recommend this to a friend