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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 1494 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the compatibility and ease of use of this travel adapter/converter, finding it effective for various devices and simple to operate. Many appreciate its performance and the value for its price, noting that it works well in different countries and voltage settings. However, some customers point out that the size and weight could be improved, and a few experienced issues with heat generation and charging inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,494 reviews
  • Rated 1 out of 5 stars

    Voltage adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. It hummed and smelled, like something burning .....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the Travel Adapter/Converter. I am sorry to read that you are having issues with your adapter, Please feel free to get in contact with us to take a look at troubleshooting/warranty with you.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not useful in west africa for the plugs available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work in Australia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The current converter doesn't work in Australia. My very expensive flat iron was ruined the first time I used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work when I needed it. Thankfully I was able to return it for a full refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy products. Takes 12 hours to charge my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy products. Takes 12 hours to charge my phone. Not even powerful for me to use my hair straightener

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beijing trip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work on our international vacation. The plug wouldn’t stay in the outlet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked at first then it got hot and stopped . I will be returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am very sorry to read that you are experieincing this type of issues with your Travel Adapter. I completely understand your need of returning the item, however before you do this, I will like to suggest to get in touch with us at the contact link below so we can first try to find an accurate solution for you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    woefully disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This converter did not work in Edinburgh, London or Paris! Extremely disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gina.

      I understand that this product did not fulfilled your expectations. It could be that your particular unit is defective or failing in some way. Please, give us a call at 877-467-4289 for specific troubleshooting and warranty validation if needed.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The adapter prongs for France didn't work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prongs were too short; terribly disappointed. Product is way out of date!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for your feedback. We are sorry this unit hasn't accomplish your satisfaction, we are trying to work on your needs.

      We will like to help you get the correct unit that can fulfill your needs.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have 3 pin slot for be your laptop charger. It's a waste of time bc and money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with hairdryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed to say that it did not work with my wife's hair dryer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter for South Africa didn't work in all locations in the country, only in the newer hotels.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked badly for 3 weeks and then gave up on me. DONT BUY

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Nico.

      Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Adapter/Converter since it should work properly for more than 3 weeks. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t always work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great in some hotels but did not work in others

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for writing us what concerns you, we apologize to read that it only works in some hotels, this could be because of the area that you are located to the voltage can change. If you want us to help you find a solution to this please contact us at this link below.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Could not use in Europe...did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was useless...couldn’t find receipt or would have returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work as promise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend, attempted to plug in and blew a fuse in my hotel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product with price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased as refurbished item. Few parts are missing. But new one is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waste of your money.It blew up my tv after installing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work in France

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that this did not work in Paris or Mulhouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB ports not compatible with current USBs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless product for current USBs. Pass on this turkey.

    No, I would not recommend this to a friend