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AubreyD Posted
works pretty well although sometimes when I am charging my computer, the bars on my computer don't show that it's charging. other than that, it's awesome :)
Kimber Posted
We purchased this 4 months ago. It worked great. Then, we needed to use it for a different laptop. We went to remove the charging tip so it could be exchanged for a different size charging tip (it comes with multiple to fit different laptops) and a portion of the plug came with it. We tried putting it back together and it worked as long as we held it, but wouldn't if we let go. I contacted Insignia's warranty department, gave them info from the receipt (which I still had), and told them what happened. I was told the warranty wouldn't cover it because it is considered accidental damage. So, unplugging an interchangeable tip is an accident? It's not like we dropped it or stepped on it or something. Clearly, it wasnt put together well if it came apart so easily, which is a manufacturing issue and should be covered under warranty. In the meantime, I was able to order a new charger from the laptop manufacturer for only $25, so I got 2 for the price of this one.
Posted
Hi Kimber. We apologize for the inconvenience you've experienced with the Insignia Universal 65W Laptop Charger. We understand your frustration and disappointment. Your feedback is important to us. We’ll share your experience with our product and warranty teams to help improve future products and services. We encourage you to reach out to our customer support team directly to discuss this issue further. They may be able to provide additional assistance or solutions. You can contact us at (877-467-4289). Thank you for your understanding. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
KarenW Posted
The charger worked until it stopped charging up. I've purchased a third charger and it's still not charging
Posted
Thank you for sharing your experience with the Insignia™ Universal 65W Laptop Charger. We're glad to hear that it worked well for a time, and we appreciate your feedback regarding the charging issue. It's important to us that our customers have reliable products, and we hope you're able to find a solution that meets your needs. Your insights are valuable, and we'll take them into account to continue improving our offerings! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
WalterM Posted
It works good but the little adaptors dont stay on good And the price was really high.
Charger Posted
Works perfect! I purchased this as a replacement for my old computer cord. I love that it has different attachments so it can be used for other things.
Cord Posted
The part of cord that connects to the computer will unattach from cord
PatrickM Posted
Satisfied with my purchase and works just fine. Thanks
SarahC Posted
It was okay. Ended up returning since it wouldn’t stay in
This one can use for any laptop and use can save a lots money from it.thanks
FlairGalore Posted
This is universal, comes with 9 different ports. The precise was good, have used it for some days now and so far so good.
sSaraM Posted
The BestBuy helped me to purchase the laptop charger in a short time.
ManuelL Posted
Minimum 50 characters huh. Very convenient for what I need
Linz Posted
You get what you pay for this was on clearance at the time
Marylon Posted
The laptop Battery adapter worked as advertised for my computer.
GabrielM Posted
Solid purchase! Never need to buy another computer charger again!
PaulD Posted
I need a replacement for my laptop adapter this one work perfect and is good quality
edpjr69 Posted
All connectors come off super easy. Could have been better designed. -no more universal for me As you can see in the image the connector is taped on to stay in place. - not good
iTwo Posted
No tip worked for my laptop: I could hold a wrong size tip at an odd angle and get some charge, but that's it. So I called the "877-467-4289" number on the bag of tips, and the representative told me they don't have a list of the available tips, don't have the sizes of the tips, and cannot help. I told them the tip size needed (5.5mm x 2.1mm ) but they had no way to look it up. To Insignia: you want to sell this product without returns? list voltage, amperage, every tip available with dimensions.
Posted
Hi iTwo,
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
DarianS Posted
Excellent Experience good great better best l like
JoH1 Posted
Great charger. But it broke from the tip. Amd now my laptop doesnt work. Think it had a short.
Posted
Thank you for sharing your experience with the Insignia™ Universal 65W Laptop Charger. We’re glad to hear that you found it to be a great charger initially. It’s unfortunate that it broke from the tip and caused issues with your laptop. Your feedback is valuable and helps us improve our products. We recommend reaching out to our customer support team to see if there’s a solution available for you. We appreciate your input and hope your next experience with our products is much better! If you have any other suggestions or need further assistance, feel free to let us know. Happy charging!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920