Customer Ratings & Reviews
- Model:
- NS-HTRTVF22
- SKU:
- 6495577
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Universal TV Feet Replacement Kit for its sturdiness and compatibility, ensuring TVs are held up perfectly. The installation process is generally quick and painless for users. However, some customers have noted the product's size, finding it big and bulky, and a few have found the instructions difficult to understand. While the weight is generally perceived as a positive attribute related to sturdiness, a few customers have mentioned its impact, and some feel the appearance could be improved.
This summary was generated by AI based on customer reviews.
Not "universa" and very flimsy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$50 "Universal" stand. It's not! I had to modify the stand to line up with the mounting holes on my LG OLED C5 65" TV. Fortunately, I have the tools and ability to safely modify the stand. Very flimsy and the TV wobbles precariously when moving it. I ended up ordering the LG table stand from LG at $100.
No, I would not recommend this to a friend- Cons mentioned:Size
Cannot be assembled as pictured
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe my tv wasn't big enough. The feet extended far below the screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, thank you for your review. It sounds like the fit wasn’t quite right for your TV, and we understand how frustrating that can be—especially when the product doesn’t match expectations from the photos. The Universal TV Feet Kit is designed for TVs between 49"–77", but depending on the model and design of your TV, the fit can vary. We’d love to help you get the right setup—please reach out to Insignia Support at 1-877-467-4289 so they can assist you with compatibility or alternative solutions.
— Shiela | Insignia Support
Too expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He stands were too expensive for what they do. I found a OEM replacement stand for my TV for 20 bucks on eBay.
No, I would not recommend this to a friendA little wobbly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to secure and feels somewhat flimsy but i guess its better then notning
No, I would not recommend this to a friendUgly Duckling!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "feet" are fat and very, very ugly...but they do the job. worked out but not pretty.
I would recommend this to a friendCAN'T ADJUST TO DIFFERENT HEIGHT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stand couldn't be adjusted because the holds for the screws wasn't in line with the additional holds slots so you could only set up in one position
No, I would not recommend this to a friendWorst Customer Service - AVOID Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE CUSTOMER SERVICE!!! I bought this item. It was never delivered. Called customer service 5 different times needing an update. Each time getting a different answer. It has been over 2 weeks now and still nothing. Now Best Buy is saying it will take another 10 business days while they "look into" the issue. Very simple. The tracking # does not show delivered and apparently lost in transit. Good service would to just simply reship the item to me. Nope.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - Universal TV Feet Replacement Kit for TVs 49"-77" or 100 lbs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cgjtjfdvcdjdhjujd vjyrktegrejuijeeckkrefhjtegrjgnhgdg
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work missing screws needed for my tv the works return
No, I would not recommend this to a friendDisgusted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy having an only 15 day return window for online orders is totally unrealistic. It would take at least half that time to get a return shipping label!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisB,
Thank you for your feedback regarding the Universal TV Feet Replacement Kit. We're sorry to hear about your experience with the return window at Best Buy. While we manufacture the product, we understand how important a smooth return process is for our customers. We recommend reaching out to Best Buy's customer service to express your concerns and see if they can assist you further. Your satisfaction is important to us, and we appreciate your understanding. Emman | Insignia Products
Unstable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too unstable for a 77" screen that we were uncomfortable with it and returned it.
No, I would not recommend this to a friendNot a universal TV stand ..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drove to the store only to find out that I was told this this will work on my Vizio TV and when I got back home it was not compatible...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Universal TV Feet Replacement Kit. We sincerely apologize for the inconvenience you experienced with compatibility for your Vizio TV.
While our kit is designed to fit a range of TV models between 49"-77" and up to 100 lbs, we understand that compatibility can sometimes vary based on specific TV designs and mounting points. We are continually working to improve our product descriptions and compatibility information to help customers make informed decisions.
Your experience is valuable to us, and we will review our guidelines to ensure better clarity in the future. If you have any further questions or need assistance with returns or alternatives, please don't hesitate to reach out to our customer support team.
Thank you for your understanding, and we appreciate your feedback as we strive to enhance our products
Unstable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits but it wobbles on my 75". I bought the sanus one the following day (center stand) and it's much better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal TV Feet Replacement Kit for TVs 49"-77" or 100 lbs! We understand that you're experiencing issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rickety.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m great with assembling stuff usually. These directions are not good and even when it’s all together, it feels unstable. There’s better options.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear KristaI, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Support
Very poor quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.90% of the screws tried to cross thread and strip. One actually did strip and we couldn't get it to go further in or back out. It held the tv up, but the quality was bad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DavidS,
Thank you for taking the time to leave a review of our Insignia™ - Universal TV Feet Replacement Kit for TVs 49"-77" or 100 lbs. We apoligize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Avoid this attachment.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The legs are flimsy and they are far enough apart that it seems like it would be easy to knock over.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand your concern about the stability of the legs. we value your feedback, and we're constantly working to improve our products. We'll take your comments into consideration as we continue to refine our designs to ensure better stability and usability for our customers. If there's anything else we can assist you with or if you have further feedback, please feel free to reach out to us. Your satisfaction is important to us, and we appreciate you bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-tv-feet-replacement-kit-for-tvs-49-77-or-100-lbs-black/6495577.p?skuId=6495577
Inconvient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Massive base that says adjustabel but is painfull to put togheather and even more painful to adjust
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the challenges you've faced with assembling and adjusting the base. Your experience is important to us, and we want to ensure that you can use our product with ease and satisfaction. We appreciate your feedback and apologize for any inconvenience caused. If you require assistance or have any further concerns, please don't hesitate to reach out to our customer support team. We're here to help and are committed to resolving any issues you may have. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-tv-feet-replacement-kit-for-tvs-49-77-or-100-lbs-black/6495577.p?skuId=6495577
stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i followed directions and tv fell over, only way to keep upright one leg forward other backwards
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Universal TV Feet Replacement Kit for TVs 49"-77" or 100 lbs - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what it looks to be had to return the item. Had to buy a different solution.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoeR,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - Universal TV Feet Replacement Kit for TVs 49"-77" or 100 lbs - Black. I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Stand review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are not very strong and after putting them on it appeared the tv would tip over rather easily. took off and just used the legs.
No, I would not recommend this to a friend