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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 303 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the USB-C Wired Earbud Headphone for its amazing sound quality and comfortable fit. Many users appreciate the product's value for its price and compatibility with various devices. However, some customers have noted concerns regarding the bass, volume, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 303 reviews
  • Rated 5 out of 5 stars

    Dollar for dollar best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a pair of yardwork headphones that i wasnt too invested in, i have started using these more than my bose wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no title just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best I may not have had the right one I expected but it was ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A nice surprise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying these air buds. It's a solid sound. Haven't had any connection issues, unlike my previous 4 sets of skull candy air buds. Which is unfortunate, but I'm glad I came across these. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    USB-C Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful you have these headsets. I couldn't find them anywhere until I found them at Best Buy! I can't wear Apple headset as they won't stay in my ears! These are perfect! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and easy controls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my new Samsung Ultra phone, which no longer has the old audio plug, only the C-type plug. Great sound and easy controls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Product, comfortable ear pieces

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a very low price. The USBC is great when I want to connect to my iPad. The ear pieces are very comfortable and come with a variety of sizes to best fit your ear. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insigna earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed new earbuds and we try ang get all of our tech and accessories at Best Buy. He likes this brand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! It's great that your husband is a fan of the Insignia brand, and that you look to Best Buy for your tech and accessories. We're happy to be a trusted choice for your family's needs.

      Insignia offers a range of earbuds, including wired options (3.5mm, USB-C, and Lightning connectors) and sometimes wireless models. Many customers praise them for their good value, comfortable fit, and decent sound quality for the price.

      We hope he enjoys his new earbuds!

      Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Not The Best, Not The Worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but not great. But still a good choice for the average listener like me. Mic quality is also very good. Be aware though that there isn't much base on these. For the price, they're good. Treat them good and they'll last you.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    average

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine for price, haven't broken yet and sound quality is average

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the straightforward review, Lilliana. Sounds like they’re doing the job so far! If you ever decide to upgrade, we’d be happy to help you find something with a bit more punch.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for earbuds for my Samsung Android for a while as I didn't want to pay the extreme price that the the regular phone carrier wanted. So I found this product at Best buy and it's been working great ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very cool

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Only downside is tangling as per usual with most headphones, but very solid sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that fit my Samsung Galaxy phone. Very clear sound and easy to use. I liked that it came with three different sizes of ear pieces, so I was able to find the perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds for phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds for clarity and price. Great for making phone calls.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Karen1! Thank you for your feedback on the Insignia™ USB-C Wired Earbud Headphones! We're thrilled to hear that you love the clarity and find them great for making phone calls.

      It's wonderful to know that you appreciate the value these earbuds offer. Your comments are very helpful for other customers looking for quality and affordability.

      If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your calls and music! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-usb-c-wired-earbud-headphone-black/6512512.p?skuId=6512512 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very good thank you very much, please come again!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the kind words! We're thrilled to hear you're enjoying the Insignia™ USB-C Wired Earbud Headphones. Your satisfaction means a lot to us, and we hope to see you again soon. Happy listening! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    AirPods headset to plug into your phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a spare for my AirPods well that was we’re getting charged. It’s a nice thing to have as a spare Charlene.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Charlene,
      Thanks for sharing your experience! We’re glad to hear the USB-C earbuds are coming in handy as a reliable backup while your AirPods are charging. Having a solid spare is always a smart move, and we’re happy this one fits the bill! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very decent for price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent for price! Recommend if you want cheap earbuds for a smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Wired headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with phone and tablet, doesn't work for old phone with FM Radio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pointless title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work fine, reasonably priced. No issues in time since purchase two months ago.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear everything has been working well and that you found the product to be reasonably priced. It’s great to know it’s continued to perform reliably over the past two months. We appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and are comfortable in the ear and they were affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad,I've been using them for a few days and so far I do not have any complains.Work as good as the Scullcandy usb c on my samsung S22+.Actually the Scullcandy has noise isolation,which I do not like that much,because I like to use the earbuds when I am outside for a walk and on the street you need to be able to hear the noise around you.So in these case I prefer the Insignia ones.

    I would recommend this to a friend
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