Customer Ratings & Reviews
- Model:
- NS-CBM19
- SKU:
- 6328951
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the USB microphone's sound quality and ease of use. Many appreciate its affordability and compact size, finding it convenient for various applications. Positive feedback also highlights the helpful mute button and the microphone's compatibility with different devices. The microphone's sensitivity in picking up sound is also frequently praised.
This summary was generated by AI based on customer reviews.
Basic but works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to. Nothing extraordinary but functional.
I would recommend this to a friendLoud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this for my grandson. This is his response when I asked how it works. “ It works its just really loud and its makes a really loud ringing noise or something when i get done talking” It looks like I’ll have to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read about the sour experience you and your grandson had with the Insignia Microphone. Please, feel free to contact us at any time, we'll be ready to provide you the best options.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like it is supposed to work at a reasonable price.
I would recommend this to a friendNot PlayStation friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my kid to use on play station but does not work with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our USB Microphone. I am sorry to read about this situation, just to clarify, this Microphone is designed to be compatible with Mac and Windows only.
We remain at your service.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
did not work-waste of my time and moneduring Covid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter need to do virtual classroom for school, & all she has is a desk top computer. On Zoom we could see & hear others, but no one could hear her, so she could not participate. Called Best Buy thru my Tech Warranty. She told me we needed to buy a headset with microphone to solve the issue. Daughter did not want headsets, so bought just the microphone. Blue light comes on, but she still cannot be heard on Zoom. Waste of money, and time, and going out doing online ordering and special Best Buy pick up due to Covid 19, for nothing!! And I went buy what the experts said to do! Now, I can't return it, due to Covid 19!!
No, I would not recommend this to a friendNot great but easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Picks up sounds from everything. Would have spent a little more if something was avail on the shelf
No, I would not recommend this to a friendNot very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this microphone. Voice quality is mediocre.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia USB Microphone, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Not impressive.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. My laptop microphone worked just as well according to my co-workers on video conferencing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our USB Microphone, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
No show
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only an empty box showed up. It came from Texas instead of locally and then they were out of the item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your order. It's disappointing to hear that you received an empty box and that the item was out of stock. We strive to provide our customers with the best service possible, and it's clear we fell short this time. We are currently reviewing our inventory and shipping processes to prevent this from happening in the future. Please reach out to our customer service team so we can assist you further and ensure you receive the items you need. Thank you for your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-microphone/6328951.p?skuId=6328951
Unreliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$127…. The usb connector hardly stays in. Very unreliable product. Have to fiddle with it greatly in order for the mic to detect the usb.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GPUGUY123,
Thanks for taking the time and effort to leave a review with our Insignia™ - USB Microphone. We do apologize for this disappointing experience that you had with this product because of the connection issue. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Needs work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short cord, need an adjustable stand, make universal to add a mike stand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our USB Microphone. I understand you thought it is lacking features and that can be disappointing. We are continuously working on improving or products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Did not work out for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use in for a Zoom class twice. Both times they said they could barely hear me so I unplugged it, and they heard me better! Went to return it after 2nd try, but it was too long a period. Amazon has better return policy. I lost $40 bucks. Plus, the plug was difficult to get into the microphone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our USB Microphone. I understand the volume was too low and that can be frustrating. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel
https://www.insigniaproducts.com/contact-us
Too hard to use on my computer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if this was a problem with the microphone or with its use on my computer. I decided that my computer's microphone was sufficient and better than an auxiliary microphone. The microphone seemed heavy and durable and may be good on a different computer and application.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this USB Microphone. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Bummer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work. A bummer because I’ve used this brand of microphones before and they usually worked. I try everything but it seems it came broken.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our USB Microphone. We understand how annoying is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work on my Dell laptop. No driver available. Took it and my computer in to Best Buy and the tech could not get it working either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello junebug,
Thank you so much for providing us with your honest feedback, I understand that buying an microphone that doesn't work can be very frustrating. If you buy another one of our products and you get the same issue or a similar issue please contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 mo old computer shouldn’t have a speaker defective
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jannys,
Thanks for taking the time to connect with us about your concern with your Insignia™ - USB Microphone. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
better options
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the money, there's better options at this price or save up alil and get something better
No, I would not recommend this to a friendDoesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound comes through broken up like static I am going to return it to the store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about your microphone not working as expected. I know how disappointing it is when this happens with newly purchased products so I will like to recommend to contact us at the link below so we can review all warranty options your product has before you decide to return the item to the store.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really like the performance for music it’s more for podcast or radio personality Mabey
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB Microphone. We appreciate the feed back of the set. Kindly contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Skip this one
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was shocking - you're better off just using your phone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our USB Microphone, I'm really sorry to read you had this experience with one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support