Customer Ratings & Reviews
- Model:
- NS-PU32H4A
- SKU:
- 6418351
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the USB to Dual HDMI Adapter for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and ability to support dual monitors, as well as its reasonable price. However, some customers have experienced issues with driver installation and noted that the adapter tends to heat up during use, while others feel the cord length could be longer.
This summary was generated by AI based on customer reviews.
One monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows you can hook up two monitors but only lets ne do one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - USB to Dual HDMI Adapter - White. I understand you found it uncomfortable to use since it shows that you can hook up 2 monitors, but it turns out that it has only one and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Save your box and receipt for inevitable return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Skip this one and buy the J5 USB 3.0 to Dual HDMI Multi Monitor Adapter. It flashes and blinks, I replaced the Insignia adapter with a J5create and am happy. If you do buy this one, save your box, you will need it when you return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ USB to Dual HDMI Adapter, Chris. We're sorry to hear that the adapter didn't meet your expectations and caused issues with flashing and blinking. Your feedback is valuable and will help us improve our products. We're glad to hear that you found a suitable replacement with the J5create adapter. If there's anything we can do to assist you further, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-usb-to-dual-hdmi-adapter-white/6418351.p?skuId=6418351
Online order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on product I ordered November 20 2024
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We sincerely apologize for the delay in delivering your Insignia™ - USB to Dual HDMI Adapter. Waiting this long for your order is unacceptable, and we take full responsibility for this oversight.
To resolve this issue, please try contacting the point of sale where you made the purchase. They should be able to provide you with an update on your order status and ensure it reaches you as soon as possible. We understand how frustrating this situation is and appreciate your patience.
Your feedback is important to us, and we are committed to improving our service to prevent such delays in the future. Thank you for giving us the opportunity to make things right. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-usb-to-dual-hdmi-adapter-white/6418351.p?skuId=6418351
Drivers couldn’t install. Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get the display drivers to download on my computer. Insignia was worthless in helping. Wish I never bought it. But went to use it outside of the return window finally so am stuck with the loss of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dylan,
Thank you for writing a review with our Insignia™ - USB to Dual HDMI Adapter - White. We apologize to read about your experience with our products. We at Insignia value you as a customer writing a review with this unit as helps us improve our product in the future. Please know that website is open daily for us to help you.
Gem
Insignia Products
Worked for 3 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 days. Would return, but there is a charge to return. It also only has two HDMI ports and no USB ports. So if you're looking to hook anything else up, shop elsewhere because they don't carry anything like that to hook up to a USB 3.0.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our USB to Dual HDMI Adapter! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
no worked in Windows laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the driver even did not get install in windows laptop after repetitive attempts consulting with Insignia customer care team. Really disappointing !!
No, I would not recommend this to a friendDoesn't work with modern devices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This required a great deal of effort to make work. I tried to connect both displays via this device and only one of the ports worked. That one port that worked did not display well. Waste of time and money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Micah,
I am so sorry to hear that your experience with our Insignia™ - USB to Dual HDMI Adapter - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
AWFUL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL! Do not buy. It always disconnects and if it moves just a little, both monitors will disconnect and you will have to fidget with it for a few minutes for it to work. Don’t buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Luke,
Thank you for taking the time to review our Insignia™ - USB to Dual HDMI Adapter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
very bad port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the product/service is not working as expected. Disappointed with the performance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our USB to Dual HDMI Adapter! We understand that you are having issues with your adapter. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don't buy! Doesn't work! only a 14 day return!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for my dual monitors that require this type of adapter. I went with the more expensive product not trying to be cheap and to ensure good quality. Buyer beware! The return window for this product is only 14 days.
No, I would not recommend this to a friendDoes not work as plug and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work withou 3rd party drivers on windows PCs, which my corp protected device does not install. Bought the J5 usb-c one instead and it was plug and play.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry for your bad experience. This product needs to install driver before working, but it can automatically install it when your PC or laptop connected internet.
Insignia Products
Rick
https://insigniaproducts.com
Monitor locks up.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Causes my monitor to be unstable and often locks up. Will return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that the Insignia USB to Dual HDMI Adapter is not meeting your expectations and is causing instability and lock-ups on your monitor. We apologize for the inconvenience this has caused and appreciate you taking the time to share your experience with us. We'll make sure to pass on your feedback to our product development team so we can improve the performance and stability of our adapters in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-usb-to-dual-hdmi-adapter-white/6418351.p?skuId=6418351
Not worth the money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for what I had needed it for and it was to use for my work computer and when I tried to use it for my personal computer it also did not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - USB to Dual HDMI Adapter - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Didn't Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried multiple times to update driver, uninstall & reinstall, troubleshoot... It would not work. I reverted to using the j5create USB to HDMI so I could get at least one additional monitor. Complete waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time off your day to review our USB to Dual HDMI Adapter. We are constantly working on improving our products and truly appreciate your feedback, if you have any other concerns please reach out to us using the link below
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
MAC NO MISTAKE! Windows only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT FOR MAC! Only downside to the expensive little thing is that it isn’t compatible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelR,
Thank you for taking time to write a review our Insignia™ - USB to Dual HDMI Adapter - White. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Non functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work for Apple products only works for windows PCs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our USB to Dual HDMI Adapter! We understand that you purchased an adapter that is not compatible with apple devices. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product return or exchange.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because it did not work for what I needed it for. Returned. Not sure if 1 star or 5stars
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RebeccaB,
i there,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ser vice was great, but the device purchased didn't work with my MacBook Pro.
No, I would not recommend this to a friendCord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work properly only I screen worked to view never showed Saul mode i
No, I would not recommend this to a friendStation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product. Doesn’t work properly with my labtop
No, I would not recommend this to a friend