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Customer Ratings & Reviews

Insignia™ - USB Type-C to HDMI Multiport Adapter with Power Delivery - White-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 1102 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Works as described for my 2016 MacBook Pro 13in.

    Posted
    rockdawg
    • My Best Buy® Elite MemberElite Member

    Everything about this adapter has worked great and I've been using it almost every single day for over a month. I have not experienced any of the issues regarding connecting a monitor that other reviewers have experienced like having to turn off my MacBook before inserting the cable or needing to insert a HDMI cable into the adapter first before plugging it in to the usb-c port, etc. I'm connecting mine to an older Acer X223W using a DVI to HDMI cable. The power pass through charging function works fine for me even though I more often will just utilize the 2nd usb-c port to charge the MacBook directly. I tried using this adapter on a Dell Latitude 5179 tablet. The HDMI function does not work and I tried a few different ways to see if it ever would. This tablet does have a micro-HDMI port that works fine. Video out through the usb-c port works fine when connected via the Dell tablet dock. So I'm not sure why it won't work with this adapter. Anyway, the pass through charging works fine for this tablet as well as the regular USB port (I've used thumb drives and a portable LG DVD drive). Just figured I'd toss in this experience. I'm not going to knock off a star for that as I purchased it specifically for use with my 2016 MacBook Pro 13in. And again, for me so far, this has worked flawlessly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great alternative to Apple's USBC adapter!

    Posted
    loboIII
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I currently use Macs with USB-C ports both at home and at work. I have the Apple version of the adapter for hooking up my HDMI monitors that I would use between both locations. I quickly got tired of moving it around as I would forget it from time to time. I started to use another brand adapter that my job provided and it caused all kinds of issues with my Mac. I would plug it in and sometimes I would get no video on the external monitor or it would flicker continuously. So, I would unplug it and plug it back in a few times till it started working or it crashed. I then purchased this Insignia adapter as an open box and haven't looked back. It seems to work even better than the Apple version. When I plug it in the monitor syncs up nicely with no issues whatsoever. No more crashes or flickering. I highly recommend this product. Used with MacBook Pro with touch bar and MacBook with USB-C

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's doing well!

    Posted
    JTHarrisburg
    • My Best Buy® Elite MemberElite Member

    After reading the other reviews, it surprises me that my product is still working and working strong. I did notice that when I would get to work, if I left the HDMI cable in the adapter and then plugged it into my late 2016 MBPR, my MBPR would recognize the monitor and the monitor would recognize the connect but no display would show. What I have to do is this... Unplug the HDMI cable from the adapter, than when I get to work, I plug the adapter into my computer and then push the power button on the back of the display to "wake it up" and then plug the HDMI cable in. Sure, it sounds like a pain but it is literally a 10 second step. Not cumbersome in the least bit. I do run the power into one of the other Type C ports. I figured it was senseless to over-load that single port when I have three other ports I can use.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Should have listened to the reviews!!! DONT BUY

    Posted
    tech420
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    WORST PRODUCT EVER. The store I was going to was out of the apple version of this product I managed to get the last of the apple addaptors in the store and then had to get this one to suffice despite the review I read stating that it was garbage I figured I would still try it... I got it home and it worked great... that was for about a day... at first the screen did a little flicker then it would go black and I would have to unplug the monitor then plug it back in this would fix it for about a day.... fast forward another few days of this and now it just doesnt work at all..... Biggest waist of time and should have just waited for the apple connector.... DO NOT BUY UNLESS YOU LIKE TO HAVE YOUR TIME WASTED.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Incomplete Info on the BestBuy.com website

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went in to the store and the store manager helped locate what he thought was going to work for me, but it wasn't in stock at any store in the area yet (apparently it's a new product). The problem is, the BestBuy.com website doesn't have the full product information. This claims to support 2 HDMI monitors up to 4K... and supports Mac OS X. So when I connected this with 2 1080P monitors and they mirrored each other, I was a bit perturbed. Reviewing the outside of the box, it states (paraphrased) "extended mode for computers with MST enabled, mirrored mode without MST"... and "Mac OS does not support MST". If the web site had all of this, I wouldn't have bothered with the purchase.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good

    Posted
    BBYCustomer
    • My Best Buy® MemberMember

    The item was $49.99 whenever I purchased it (which is already ridiculous for a simple adapter) but I went ahead and bought it because it was the cheapest option available in store. It works for USB and charging (though poorly for the latter). However, the HDMI connection on this is absolutely disgusting. It registers once every 8 to 10 times whenever I try and hook it up to my monitor. So I'm constantly changing ports hooking it up taking it out, etc. Its incredibly annoying. For such a simple connection, I don't understand how something this expensive can work so poorly.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi BBYCustomer,

      Thank you very much for taking the time to your feedback on this product. I am certainly sorry to read the product is not working properly.

      Please contact us at Insignia at 877-467-4289 for your warranty support needs and we will help get you back up and running.

      Adolfo M. - Insignia Products BBY-ExBrand_Insignia

  • Rating: 5 out of 5 stars

    Perfect for what it is

    Posted
    Sirchief
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Save 30 bucks over the apple adapter and get this one. I use it every day and have no problems. I leave an HDMI cable and power plugged into it, meaning I only have one thing to plug into my computer instead of 2 every time I am back at my desk. The only thing that is irritating is that when I do disconnect it and go mobile, I have to reboot my laptop every time reconnect it to get it to see my monitor. The same thing happens with the Apple adapter as well, so this is not the fault of the adapter, but a MAC thing. Arg....perhaps an OS update will fix this.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bought when on sale in store

    Posted
    Daniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There aren't many USB C peripherals in store right now, but Best Buy and other sites have more options online. I bought this hub because it was on sale in store and basically the only selection other than a straight through USB C to USB converter. The device works well, however it only has one USB 3 port. I was really looking for a converter with multiple USB 3 ports but have yet to find one at a decent price. The cable could be a little longer as well. Also wish they would have made the adapter available in black, but the main devices that utilize USB C are Apple ones, so I guess they're aimed more toward that market. Overall a good buy since it was on sale.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work with Apple Super Drive CD/DVD Device

    Posted
    mjmclaion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this to be able to connect USB to wife's new Macbook which only has the USB-C connector. Worked fine with Flash Drive. Just attempted to connect my Apple Super Drive to play a DVD and got a USB Device needs power message. Some reading on the internet reveals that the Apple Super Drive device works with the Apple version of the adapter, but apparently not with the Insignia device or others. The sales person recommended this as a cheaper substitute for the Apple device. Bad Advice!! It is NOT a substitute for the Apple version! Just ordered the real thing from the Apple Store.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unreliable

    Posted
    Baggataway
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this thinking i'll save some money from the apple version. Every other day this unit would decide not to work. I would head out for lunch, close my laptop, and when i come back it would not work for the rest of the day. It is extremely unreliable and I ended up having to exchange it for the apple version... which works perfectly...every...single...time. If you want to be able to trust the adapter spend the extra money and get apple. Don't waste multiple trips to the store to save a couple bucks like i did.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works fine for HDMI but charging not up to par.

    Posted
    DavesD3

    Bought this to view Amazon Prime video through my LG V20 phone. Used it with a certified Qualcomm 3.0 quick charger and cable. Verified they charged at up to 8 v and 3.6 amp using a satechi usb-c meter. This adapter shows video well on my Samsung TV, audio synch is good. But pass though charging is not functional. My phone shows charging but the USB meter shows only 4.8-5v and 0.01-0.03 amp being passed through. No wonder the battery % kept draining even though showing it was being charged. Also tried a 2.4 amp Samsung OEM charger, charging rate didn't improve.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    It's notwhat I was looking for!

    Posted
    Ab25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought a MacBook not realizing that it only has the charging port, your girl told me to buy the adapter for charging. I'm not techy and didn't research anything. I saw it and I liked it so I bought it. My daughter gave me a wireless mouse, which I really like. But with the single port adapter, I can use my mouse, or I can charge it. I can't do both at the same time. While this new adapter can do more, than the 1st one, it still doesn't do what I was looking for. An adapter, that will charge it and allow me to use my wireless mouse at the same time. Maybe they don't make what I want?

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Product

    Posted
    jonware01
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased yesterday. Out of the 15 times I tried to use this, it has worked twice. I've tried every combination of things to try to get it to work properly, but to no avail. The Mac recognizes the monitor and the monitor recognizes a signal, but the adapter will not transmit a proper signal. There was even a time when the signal was transmitted and the screen was completely disoriented. The one positive thing I can write is that when it worked, it worked well! However, do not buy this product if you expect it to work!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great, just not on Macbooks..

    Posted
    tstreet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I read some reviews that this adapter will not work on Macbooks (which is completely accurate) but i knew this before purchasing but thought i would try it anyway. It works fine on my Lenovo Yoga 910 with no issues. I read several reviews that this adpater would have issue with some laptops vendors/models, but i think that may have to do with the fact that the USB-C standard is very new and is not completely interopeable across all vendors yet..I have found that even the USB-C cable itself can make a difference in reliability. As for this adapter, it worked as advertised for my needs so i am giving it 5 stars.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Did not provide enough pass through power for DVD

    Posted
    bajadahl
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had this adapter for about 4 months and for the most part it works as designed, however, today for the first time I attempted to use my superdrive connected through this adapter and it failed to properly power the device. I almost certainly would have purchased the genuine Apple adapter but it was out of stock the day I bought the new computer in December. Now I'm off to look for a solution because I need to use the superdrive asap....

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    NoNickname
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works as it should. The bottom of the dongle looks like it has a clear protective cover but it’s really just a label that has the indicator icons for the ports? Mine has bubbles in it straight out of the box and I was under the impression that it was meant to be removed but after the amount of effort it took to even get a corner started I believe it is not. Guess I’ll just deal with the bubbles not a big deal

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Looked good on paper, but....

    Posted
    Wilson1608
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Upgraded from Surface Book 1.5 to Surface Book 2. The SB2 uses a USB-C to drive an exterior display, instead of a mini-DP, so I needed to buy a new adapter. The guy at Best Buy recommended this one, which appeared to have the features that I wanted. Unfortunately, it doesn't work with the SB2, had to return it. I then tried a different product, which also did not work. Finally had to buy one from the Microsoft store, which apparently has some extra circuitry that the SB2 requires.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy for Nintendo Switch

    Posted
    Chris
    • My Best Buy® Elite MemberElite Member

    Don't buy for Nintendo Switch because it doesn't work with it at all. My other one works and yes I know the device needs to be unlocked and at the home screen before connecting. Used all the same cables with my other one from a different company and that one works fine and this one doesn't. Really upsetting cause I brought it to a friend's house today specifically to play on the TV and then we couldn't. Returning.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Purchased to Use with Samsung Chromebook

    Posted
    SamsungGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this to use with my Samsung Chromebook to hook up to TV's with HDMI ports when traveling. I used it for the first time when I traveled last week. However, when I hooked it up to the TV, I was only able to hear the sound and not see the picture. I assumed it was because of the Apps but I did not have another device to hook up to see if it was the adapter. I will hook it up to my laptop and TV at home to make sure and I will give the results at a later time. I was able to use it to charge my tablet and phone while traveling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick and Dirty Connector

    Posted
    drip
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this, as I needed an adapter, but did not really want to spend more than $100 on the Apple branded ones. This was recommended to me by an associate, so I tried it figuring I could at least bring it back if it did not work... Well, surprise me - it works and works great. Just plug and play, no fuss, no mess. Used it on several different Macs and all have been flawless. Saved me $$$ over the "Apple" brand adapaters. Will purchase again.

    I would recommend this to a friend