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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 91 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Vault Hard Case for Steam Deck & Steam Deck OLED. They appreciate its spacious storage space for accessories, its protective features that keep the device safe, and its hard shell that provides extra durability. The case also fits the Steam Deck perfectly and comes at a reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 91 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Steam deck vault case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case for the steam deck. This thing is a vault. Super sturdy and fits with thumb grips attached. All the typical accessories (charger, earbuds) fit no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for ROG Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my ROG Ally X for months before I found a better one (on Temu, sadly enough). Its not the best case, being that it's made for a steam deck of course. It definitely fits and was a great traveling case. It made me feel very professional because it looks very similar to a briefcase. Very hard and sturdy exterior. Definitely feels like it will protect what's inside. I can't speak for a steam deck but my Ally X didn't really feel like it had much protection from the inside. I feel like I have to be very careful when carrying it because too much bouncing around might hurt what's inside.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Excellent case gaming portable device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is case very nice,it hard shell protect screen from getting crushe,my asus rog ally,it nice it fit rog ally,it feel premium case,for less price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great case. Fits everything nicely and includes a soft divider to protect the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Steam deck hard case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice hard case to keep safe your steam deck. It is big just like the steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    It fits my PlayStation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my PlayStation portal just fine. Its a snug fit and the hard case protection is a plus

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, ThatDudeX5! We're glad to hear that the Insignia™ Vault Hard Case for Steam Deck & Steam Deck OLED fits your PlayStation portal perfectly. It's great that the snug fit provides the protection you need, and the hard case adds an extra layer of security. If you have any other gaming accessories or need assistance in the future, feel free to reach out. Happy gaming! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Keep your deck protected

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little case upgrade for the steam deck. Has more protection as compared to the included carrying case that it comes with and also has a zipper slot for accessories or a charger. Much more thick than the normal case but makes it much more easy to just chuck in a backpack or suitcase and not worry about. Has dedicated protection for the screen to prevent scratching as a nice little bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam Deck case review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Steam Deck case is literally the best case for this device. I have a protective case with a screen cover on it which all fits nicely inside this carrying case! I recommend this case to all Steam Deck users.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good sturdy case I love it. Has a lot of space and cushion for the system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Steam deck case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy case for a great price. Would highly recommend for a steamdeck.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Not for the ROG ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case. Unfortunately not for Rog ally. Too much movement for the ally.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits the Playstation Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I was looking for a hard case for my Playstation Portal. I also own a steam deck & this is a nice case for that also, but I have been having trouble finding one for my Playstation Portal. It's the perfect fit. No sliding of any kind & the outer shell is perfect. Would definitely recommend this 100%

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We're thrilled to hear that the Insignia Vault Hard Case worked perfectly for your Playstation Portal and Steam Deck. We appreciate your recommendation and hope you continue to enjoy the protection and convenience it provides for your gaming devices. If you have any other questions or need further assistance, feel free to reach out. Happy gaming! - James | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works for ASUS rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this case is great. I was looking for a case for the ASUS rog ally. There is some spare wiggle room, but over all its great. There's just enough room to slip the Logitech pop mouse beside the console and lay a Logitech MX keyboard on top and still zip the case. I like the hard shell because it feels like my rig will be safer than in the ASUS sleeve that's offered for nearly twice the price.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Sturdy case, but with limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a sturdy case, however it didn’t suit my needs because it didn’t allow space for the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Storage space

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits your steam deck well and has enough space to also pack your charging cable with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect gift with many uses

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a quality item. Fits. Was a gift. Strong material.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for the Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect case for the Steam Deck, especially when you need something with a little more room as the dbrand protective wrap makes it a tad too thick for the classic Deck case from Valve.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent for Steam Deck

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a bit thicker than the original case that comes with the Steam Deck. There's also a storage space inside which is useful, now I can pack my charger and other small acessories for my device.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    For the Steam Deck or PS Portal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case, my Steam Deck with a case can fit just fine but I’ve been using it with my PlayStation Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Asus Rog Ally fits perfectly, just wish it had more storage space. Awesome for the price.

    I would recommend this to a friend
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