Main Content

Customer Ratings & Reviews

Insignia™ - Voice™ Smart Bluetooth Speaker and Alarm Clock with Google Assistant - Gray-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 3685 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 31 Reviews mentioning:
  • Rating: 1 out of 5 stars

    Stopped working after 2 months, great quality.

    Posted
    Kuraio
    • My Best Buy® MemberMember

    It served me well for 2 months until one day it suddenly disconnected from my home wifi and wouldn't reconnect anymore. I tried performing a factory reset and re-run the initial setup in the google home app but to no avail, it constantly got stuck at the wifi setup with the display showing "nEt" and wouldn't want to go anywhere beyond that. Now I'm just left with a fancy brick.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Very bad

    Posted
    Titan279
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this smart speaker but, I returned it because I had serious problems connecting to WiFi very bad.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy setup, Decent sound, WIFI range is limited

    Posted
    johna
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was easy setup, has decent sound, but WIFI range is limited, had to move it closer to router, from one side of bedroom to other (about 10 ft) otherwise it would drop connection

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Insignia Speaker

    Posted
    Char
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not impressed with this product. We bought on Black Friday and got it for a great price but had issues with connecting and staying connected to the WiFi. It would work over hot spot but the WiFi capabilities were not great. We retuned 2 of them due to this issue.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Would not connect

    Posted
    RaeVP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Tried to connect the device to Wi-Fi and followed all instructions, yet would not connect.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great Sound Terrible Connection

    Posted
    Stephen
    • My Best Buy® MemberMember

    Constantly disconnects from the internet. The sound is great but I wouldn't trust it as an alarm since the alarm needs wifi to work and the wifi randomly disconnects all the time even though it is close to the router.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good device

    Posted
    JeffT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Can't get it to connect to my WiFi but I haven't really tried. The alarm works good though.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pain to setup, good sound

    Posted
    gamerplaypen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not a fan of the setup process, required you sign into your google account and into your wifi. I decided not to setup the second one after I went through alot with the first one. Its a nice device but really requires too much of your personal information to use a speaker

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    One of two keeps disconnecting

    Posted
    tfdofficer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not reliable, keeps loosing my WiFi. Need to send back. The other one is ok.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Returning device

    Posted
    Kordkutter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The appearance and concept of this device is nice but it's a Google Home device with a clock. The manual is not useful. Day 1, it failed because the WiFi went down and 3 days later I woke up to flashing clock.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's an average smart speaker

    Posted
    izabelsdad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For the price, this is a good speaker. The sound quality is not as great as Amazon's Echo, but is cheaper, so it balances out. Also, the connection to the Wi-fi somehow is not as good as the Amazon Echo.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Slightly oversold

    Posted
    jobe

    I bought this speaker/clock on sale thinking it would be a good replacement for my Google Home Mini on my nightstand. I've wanted a more traditional alarm clock for a while now, since it's kind of awkward to have to ask Google what time it's (not to mention I've to remember how to phrase, "Hey Google, snooze" while half asleep in the mornings. @@@@@@@ While it's not quite what I was expecting, I actually like the fact that this is basically a Google Home with a display. My biggest complaint, though, is that it must ALWAYS be connected to WiFi to have any functionality. My WiFi occasionally goes out, and the clock will just display --:--. I wish this was fixed with a software update. Seems like a relatively big oversight to sell this unit as an alarm clock, but have that functionality be susceptible to internet outages. I'm glad I got this unit on sale, because otherwise the upgrade from Google Home Mini would not have been worth it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good if you get it on sale

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At $25, it's a good buy. Decent enough sound quality, and Google assistant works well. The main issue I have with it's that anytime WiFi drops, even if only for a second, it won't automatically reconnect to the network. I have to unplug it and plug it back in to get it to connect.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Built-in Google Assistant

    Posted
    CJ1272
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I want to love this and it's got some nice features. Integrates with Google home but the Wi-Fi only connection is a bit wonky. One this for sure if you have this in the bed room and you loose internet connection this darn thing will start talking at 200am saying that it cannot connect to the internet. This is OK I have four of them so we can play music throughout the house.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Bad

    Posted
    Coyoteowl
    • Verified PurchaserVerified Purchase

    The music player has Great sound and can pickup my Wi-Fi nearly 150 feet from my house. It responds well and accurately to our commands, BUT here is the down side. It hesitates A LOT, maybe buffering, maybe weak Wi-Fi. .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than the Google Home

    Posted
    Cueball2000
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I own the Google Home as well as the JBL Link 300 (with Google Assistant) and wanted to replace my aging iPod docking alarm clock so why not a Google assisted clock? This Insignia Voice speaker has the Google Assistant as well as a very clear clock & temperature displayed on the front. The display's brightness can be controlled by the touch buttons on the top that only appear when your hand gets near it and the buttons also control the volume. There is a button on the back that shuts off the microphone for times when you want absolute privacy. The sound quality of the device is incredible. It's clear and robust for a device so small. I brought it to my computer club meeting and demoed it and people were amazed by it's sound quality. I would gladly bring it to the meetings every month to amplify the club's computer but the one problem it had was it wouldn't connect to the library's WiFi. As a result of not being connected, it kept announcing that it couldn't connect to the WiFi every 10 minutes or so and we couldn't find any way to tell it not to connect. Outside of that I really enjoy the sound quality and the overall design of the device. Considering it's almost half the price of the Google Home there's not reason to spend more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Generally happy

    Posted
    jkjk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Generally happy with this, like the fact is resembles an alarm clock - time display on front and I use it for a daily alarm. Voice activation works well, was able to sync easily to my Zwave modules, Google Home, Nest thermostat, Smartthings hub, etc. My one complaint - it seems like this loses the wifi connection, so has to reestablish and there is a delay at times with voice feedback and/or home automation functions. But, it works and the voice commands to turn on lights, etc. very nice, cool to "snooze" the alarm in the morning just by "Hey Google, snooze the alarm for xx minutes." Overall, pretty happy with this.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Will not sync to WiFi

    Posted
    stimpy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Tried multiple times with multiple phones, this thing can not even be used as a basic clock or Bluetooth speaker until it syncs with your WiFi - which it doesn't do. I tried multiple locations, my other devices sync fine, but not this one. It doesn't look too bad as a paperweight, but even if you need one of those, there are cheaper options. I don't think there's enough weight there for a boat anchor either. ;-) I'm going to try to return it, will update review if I have any luck.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great smart speaker!

    Posted
    Mickel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Everything works perfectly but only on select networks. At my university, the wifi has something that does not allow it to connect, so it is pretty much useless to me.Also, at my apartment, the same thing. Buy it if you want to, but test it on your wifi the same day and if it does not connect,, do not even bother to fix it; just return the item. Asides from that, it is really good and even shows the weather. Speech recognition is average but google assistant is really good!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sounds good

    Posted
    ALPR
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not bad for the price. Not the best either. It does the job. Sounds good. Sometimes it just randomly disconnects from the wifi. The bluetooth range is not great either.

    I would recommend this to a friend