Main Content

Customer Ratings & Reviews

Insignia™ - Water Filter for Select Samsung Refrigerators (1-Pack)-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1993 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 37 Reviews
  • Rating: 1 out of 5 stars

    not an exact match

    Posted
    Brucesvs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought these after reading the reviews here and thought I may as well get 2 for the price of one Samsung brand replacement. Unfortunately, this was not an exact match and water leaked when I installed it. I tried several times and could not get it to stop. Upon close inspection, I saw that these have a square inlet hole, while the Samsung has a round hole. That is the only reason I could see for it not sealing correctly in my fridge. So, I went back to the Samsung which works perfectly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Would not work in my fridge

    Posted
    Daniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Was looking to save some $ over the OEM version, but wouldn't work for me. My fridge is the one with the LCD touch screen and is a french door version, yet it wouldn't work. Water just wouldn't flow into filter. I then read on little sheet it says to soak filter before placing it. So I did for hours and still nothing. Bought a Samsung one and immediately filled filter and worked. Was hoping for a cheaper alternative, but $100 per year on filters is not so bad in the end.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Thank you for taking the time to review this water filter, I'm sorry to hear that they didn't fit with your refrigerator, please remember that you can always return any product that is not working properly or is compatible at your Best Buy with your receipt. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rating: 1 out of 5 stars

    Didn't work for me

    Posted
    Jvmm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The salesperson recommended this off-brand product for my Samsung fridge & said it would work the same as my brand-name, more expensive one. Instead of saving $20, it was a wasted $30 & a waste of time & I had to buy my regular one soon after. I don't know if it was just faulty, but I wouldn't take that chance again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money

    Posted
    LAIS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased for use on our Samsung refrigerator. Worked for less than 1 week. We've learned that the Samsung brand refrigerator is very temperamental but the repairman told us that the filter actually ended up causing damage. Spend your money on a name brand filter. They cost more but will last longer and work properly. The savings is not worth the cost of the repair!!

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi! Thank you for your feedback on this Water Filter for Select Samsung Refrigerators. Please contact us so we can fulfill the warranty right away: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rating: 1 out of 5 stars

    Don't buy these..will ruin fridge

    Posted
    joeyfoley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Hi, I purchased these for my fridge in a hurry thinking they would work. They don't fit correctly and allow air into the pumping system. Not only does the fridge make a terrible noise while trying to fill water glasses, but there is also an air leak. This will ruin your pump system. Stick to the factory Samsung model. As soon as I switch, no more noise and no more issues.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy

    Posted
    Traycee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It broke my filter housing unit. For whatever reason it was extremely hard to get in and then it shifted the little + connector inside the housing. Now it no longer lines up or work with any filters. Not very happy that It broke my filter housing. Only being the OEM filter from samsung

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Caused loud grinding noise

    Posted
    Rolo
    • Verified PurchaserVerified Purchase

    Spent $50 on new water valve and $125 on service call to address loud grinding noise when ice maker filled or water was dispensed. Turns out it was this filter. When it was replaced with genuine Samsung filter, no more grinding noise. Won't buy this filter again or a Samsung refrigerator.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Making NOISE!

    Posted
    serdave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchase this item but now the Pump is making noise. I think it because there is not enough flow through the filter. I removed and installed and it worked for a few hours but then it started to make noise again. This never happened with original equipment. Would not buy again, it might be to late to return.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't remove health-related contaminates

    Posted
    bankshot

    Don't be fooled. This filter does not remove or reduce health-related contaminates such as lead in your water. This filter does not have the same certification as the factory Samsung water filter. This filter is certified as NSF/ANSI 42 instead of the NSF/ANSI 53 for Samsung.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Product didn’t work

    Posted
    Nancy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I installed one filter into my Samsung refrig. Once installed, it did not work. Water didn’t come out of frig. I called for repair. Repair person told me to use Samsung brand filter, so I returned the two pack of insignia filters for a single Samsung filter.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not work

    Posted
    ThiFr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After I install this item, my refrigerator started liking close by the filter; I tried to re instal this filter 3 times, but it keep liking; I returned this item, bought the original samsung filter, and the liking stoped.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not use for Samsung Fridge

    Posted
    Dave
    • My Best Buy® Elite Plus Member

    I tried this item and the filter leaks. This not a good fit. I wasn't able to test the water quality because I didn't want a puddle of water and it killed the water pressure from the dispenser. Get the OEM product instead..

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Waste of money

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Tried these for a Samsung refrigerator. Used the 1st one for 4 days, terrible taste. Replaced with the 2nd, same taste, left my mouth dry, ice tastes the same. Went back to a Samsung filter.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Go with OEM

    Posted
    MickeyM13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Installed per instructions but water dispenser and ice maker developed a machine gun like noise when filling with water. Took the filter back and replaced with Samsung OEM. Worked fine after that

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    You get exactly what you pay for

    Posted
    TiMo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This water filter is horrible. It makes so much noise, I tend to think someone is trying to bust through my frny door. Spend the money & get a good one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Leaks

    Posted
    KS209
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Unless you want water EVERYWHERE, I don't recommend this. As soon as I installed it, it a gen to quickly fill the tray underneath it with water, which leaked into the fridge, and on the floor.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't work!

    Posted
    dolbyfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Does not work as well as the Samsung version - very noisy and worried that it would break my very expensive refrigerator, I threw it out as Best Buy won't offer refunds on these...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It took a long time after install to get rid of extra charcoal coming through the line. Glasses of water had black specks floating in them for a long time.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Greetings! Thank you for posting this honest review of these Water Filter for Select Samsung Refrigerators. Please remember that one of the advantages of Insignia Products is the one year warranty that covers your device. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rating: 1 out of 5 stars

    Didn’t work

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Maybe it is me but I could not get this inserted into my fridge. Huge disappointment because Samsung part is more than 2x the price

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Did not work with my Samsung refrigerator

    Posted
    Mormor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had to return as it made my refrigerator shake and made very loud weird sounds. Thought it was going to damage my refrigerator.

    No, I would not recommend this to a friend