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Rating 3.8 out of 5 stars with 564 reviews

74%would recommend to a friend.

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Page 1 Showing 1-20 of 564 reviews
  • Rating 4 out of 5 stars with 1 review

    SHARING MY FIX FOR PERFORMANCE ISSUES

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Set up

    TL;DR Adding a 0.5" (1.27cm) thick piece of wood between the sensor and a metal garage door fixed my problems. I attached a photo of my sensor installation. I installed this system the day before Thanksgiving 2019. Before purchasing, I had read the mixed reviews, including the helpful modification suggested by Joparad. I was hoping for the best, but somewhat expected trouble. I decided to give it a shot because it was on sale and I knew I could return it if it didn't work out. Installation was a piece of cake, but unfortunately right away I experienced inconsistent behavior. Sometimes everything worked as expected, other times the Apple Home app would say there was an obstruction or the door was closing when in fact there were no obstructions and/or the door was closed fully. I tried the recommendation proposed by Joparad (shim the bottom of the door sensor a bit to change its angle), but unfortunately that did not work in my application. This is still a good suggestion and may work for other people -- particularly if your door has a bit of angle to it. There is a metal ball tilt sensor on the printed circuit board -- you can hear it when you move it around. It sounds a bit like a small baby rattle. I called Best Buy customer support. I reached a human very quickly, but as expected their play book for troubleshooting was pretty limited and I had already done the usual things. He suggested returning it to the store for an exchange. Before doing that, I decided to see if I could figure out why it was behaving inconsistently. looked closely at the sensor electronics assembly which is visible when you remove the screw to the cover to access its battery. I noticed that the antenna on the door sensor is very close to the door itself. In my case the grage door is made of metal so I wondered if perhaps the antenna was being detuned or its radiation pattern impacted by the metal door in close proximity. I wondered if perhaps the sensor and the controller were having RF communication problems. I don't know the details of how frequently the two try and communicate with one another. I decided to try spacing the sensor away from the metal door by adding a roughly 0.5" (1.27cm) thick piece of wood in between the door and the sensor. I'm glad to report that after doing that, the system has worked flawlessly for 4 days -- with over 50 up/down cycles. If you have a metal door, you may want to try out this solution. I hope it helps a few other people get the expected experience from this otherwise pretty simple and useful product. Taking away 1 star because the product did not work as expected without me needing to home brew an adjustment to make it work. If I had not had that problem I would have given it 5/5 stars.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    I FIGURED OUT THE OBSTRUCTION PROBLEM

    |
    Posted .
    Pros mentioned:
    Set up, Use with homekit

    I FIGURED OUT THE “OBSTRUCTION DETECTED” ISSUE PPL ARE HAVING. I got the item on sale for $45, and decided to give it a shot despite some issues reported here. Installation was easy! But when I used Apple HomeKit to open and close the garage door, it would work BUT the status of the garage was incorrect whenever the door was closed. HomeKit would say it’s “closing” or “obstruction detected” even though the door was completely shut. I felt that it was an issue with the sensor on the door because when I was playing around with the sensor before I installed it, tilting the sensor in my hand back and forth would cause HomeKit to show the door “open” or “closed” properly. I suspected that the level in the sensor was off a few degrees so it thought the door was slightly tilted open even though it was closed. So I reinstalled the sensor with some shimming on the bottom edge to make it tilt up very slightly as shown in the pic. Now it works perfectly. 3 stars for a decent product with subpar construction and for making me waste all this time figuring it out! I would recommend it if you can get it cheaper for the $45 I paid.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Joparad, Thank you for letting us know your opinion about this product and for shearing with us the resolution you gave to the issue. This will help us improve our devices. I hope the unit is still working well and if you have any question please contact us at 877-467-4289 and we will gladly assist you. Viri E. Insignia Support BBY-ExBrand_Insignia

  • Rating 5 out of 5 stars with 1 review

    Easy Install

    |
    Posted .
    Pros mentioned:
    Price, Set up, Use with homekit

    Having used the MyQ and Aladdin Connect. The insignia wins. I hope that at some point insignia will give this an Alexia skill and an android app, but that’s only because why not. As far as it working with HomeKit it does it works quite well $69 is cheap and the least expensive route to HomeKit. Very pleased with it and easy easy easy installation. Did I mention easy installation and setup, did I actually do a setup? Obviously but it was completely painless! The only issue is where the home kit sticker is located. It is blocked while garage door opener plugged, not really a problem but more of a overlooked detail.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I very happy to read that you where able to install the unit without any hesitation and most importantly that you are pleased with the unit. Please let us know if you have a any questions or concerns. Please contact us at 1-877-467-4289 from 8am to 12pm CT.

      -Grace Insignia products
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating 1 out of 5 stars with 1 review

    Doesn’t work with Ryobi GDO

    |
    Posted .

    Doesn’t work with the Ryobi GDO system. wish it did. Ryobi doesn’t have a learn function. It just needs power between both terminals to trigger it. I hear it click but doesn’t seem to give it enough power to trigger it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Billy,

      Thank you for your feedback, at the time of launch for this product we did not have access to all available garage door openers for compatibility testing. The Ryobi garage openers incorporate a Smart Indoor Keypad which unlike other compatible garage openers do not have the simple 2-wire interface to the Open/Close wall button panel switch. We will continue to investigate other methods of interface to Ryobi and other garage openers and will update the compatibility list accordingly.

      Arely - Insignia Support BBY-ExBrand_Insignia

  • Rating 5 out of 5 stars with 1 review

    Just...wow

    |
    Posted .
    Pros mentioned:
    Price, Use with homekit

    I can't believe how easy this was to install or how well it works! I bought two because I have two separate garage doors. I'm getting more and more into this "smart home" stuff, but a lot of the homekit enabled products out there are expensive and buggy. I thought for sure I'd run into some unforseen installation problem - it's the story of my life. But no, I had both of them installed in under 15 minutes. No drilling or special tools. This only works with homekit and it works quite well. Sometimes the status takes a few seconds to update but beyond that it works as advertised. I've even tested the homekit automation where the garage door shuts when I leave and opens when I get home. Amazing. I bought these on sale for $45 a piece but I would pay full price for something that works so well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mike, I am glad to read that this device is working as expected. If in the future you have any question you can contact us at 877-467-4289 any day and we will try our best to assist you. Viri E. Insignia Support BBY-ExBrand_Insignia

  • Rating 5 out of 5 stars with 1 review

    Works Great!

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up
    Cons mentioned:
    Errors

    I bought this with low expectations because of the reviews & expected to have issues with the sensor that goes on the garage door. I read all the reviews but decided to test it out anyway. It took me a while to get the wires in the garage door opener properly as my garage is dry walled & tracing the wires wasn’t going to happen & normally black is ground, not on this, but black went with red wires so that slowed me down. From there I decided to mount the sensor on the center metal frame at about 5ft with 3m adhesive. Instantly had issues just like everyone else says in the reviews but I refuse to believe that I needed to install a block of wood. I decided to just go off the instruction manual & mount it where it says to on one of the end rails at the very top (refer to the attached photo). Instantly worked, haven’t had any issues at all, so go future buyers & current owners, INSTALL PER INSTRUCTIONS. All the sensor problems are user error!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MColo, Thank you for taking the time to leave a review of the garage door opener. I understand that some times it is hard to understand the instructions, but they do help upon using the unit. If you have any issues or questions contact us we will be more than happy to assist. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating 5 out of 5 stars with 1 review

    AWESOME PRODUCT

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up

    This item was so awesome and installed in minutes. I am so glad I found this and just learned that Insignia was a Best Buy brand. It worked the 1st time and really nice to have this protection on my garage door. Not hard to install. Very easy. IT works with MY HOME on my iPhone 11 Pro MAX App. I was so glad to see that it worked with MY HOME APP. Thats why I bought it in the first place. I always get the GEEK SQUAD PROTECTION with each Purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Product.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The good: The device is easy to setup and integrate into the Apple Homekit. It works well and syncs with the door as soon as it opens or closes so you can always see the current status. The bad: I've had the unit either go offline or lose it's connection to the garage door sensor a couple times. I had to unplug and plug the unit back in to get it to connect and work again. This could absolutely be my network connection because of the metal that is near the unit so I don't want to say that it's an issue. Overall I've only had a couple times that I've had an issue and the rest of the time it has been working exactly the way it is supposed to work. Would recommend.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Garage HomeKit

    |
    Posted .
    Pros mentioned:
    Set up, Use with homekit

    I wasn’t expecting insignia to deliver this good quality , easy to install works awesome , I received notifications everytime the garage was open or close . If you’re into HomeKit this will blind easy .

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Simplest solution if you use iOS home app...

    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Set up

    I love the simplicity. No new automation accounts, no new hubs, no new apps to install. Installation was easy if you can use a ladder and a screwdriver. It was added to my network with no configuration using the Home app and using the camera to scan the ID number. It wires directly to the opener so there are no garage codes to learn and store. Sometimes it takes a small amount of time to update status and you need an Apple TV, Home Pod, or powered iPad to act as a hub for control when you are out of the house.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time from your busy schedule to leave review of the Garage door opener. I am pleased to read that the installation went on without much effort. I understand that trying to update the unit can take some time but I assured you that this helps both parties. Please contact us if you have any question or concerns.

      Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating 5 out of 5 stars with 1 review

    Great HomeKit support

    |
    Posted .
    Pros mentioned:
    Set up, Use with homekit

    Easy to install. Registered as a HomeKit device with no issues. Responds to Siri requests every time and shows the status in the Home app correctly without fail.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Decent garage door automation

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    This is good garage door automation device, I was comparing myq vs insignia Pros: hard wire connections with garage controller so works well with old controllers too. Works with apple HomeKit so no separate profile on any other app or keeping app up to date all time. Command your garage door with Siri from anywhere in world. Cons: Some time it gets in not responding mode, hopefully future iOS or software upgrades will resolve it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Easy Install, with Nice feature

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Works quite well most of the time...It was a breeze to install (Approx 10 min). Once it was connected to homelink, it worked on first try. Sometime I get the error, accessory not found, not sure whether that is on Apple or Insignia. Best part is you can check whether Garage is open or Closed

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works good except...

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Make sure you have a strong WiFi signal that reaches your garage or add a WiFi booster. Also, only issue occurs when the door sensor battery dies... You can test at the door sensor but if you don’t know that’s the problem then the HealthKit shows that garage opener is “not responding”. Just an FYI... it means you need a new battery. Hopefully they’ll be some communication to indicate to you a status when the battery is low in future releases… But, this is a very good product and I recommend it.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wasn't working good at first but found the issue

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I installed it (very easy) and tested it while standing in the garage. And it worked great. Nothing really to it. Then as I started using it there seemed to be issues. I would sit in the driveway trying to get it to work. It would just try to open and couldn't. Sometimes it would work. And couldn't figure out my problem. Finally it hit me to turn off my wifi on my phone while pulling up to the house. And it started working everytime! My issue was my wifi router would connect as I pulled up to the house but would have one bar signal. And wasn't really sending the commands to the controller. But when I turn off wifi as pulling up it works perfectly. The other way around this issue is to open the garage door before getting in range with the wifi router. If you have a great wifi router that covers your driveway with signal you won't have this issue. I am looking into getting a router with better range.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works Well Most Times

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    It works how it is supposed to most times, sometimes it takes a few seconds to update. If you have problems with it out of the box like I and apparently many others have had, just repair the door sensor to the controller and that should fix it.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Garage door opener

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good for the garage and to be able to open with your phone using home kit. Sometimes loses connection but still better than just having the push button door openera

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great add on to HomeKit

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Works great with HomeKit. Sometimes it’s a little slow to update the current position on my phone, but always less than 30 seconds or so. The main controller is a little bulky, but should be able to plug into the same outlet as your garage door opener. I have not had any problem with the sensor reading the position correctly. Got this on sale and super happy with it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Handy when really needed.

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Pretty happy with this, but you need a strong signal. Not a replacement for a dedicated garage door remote. Does come in handy when you don’t have your keys.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Decent

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Works ok the only thing is you have to be within the home WiFi to control with your phone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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