Customer Ratings & Reviews
- Model:
- NS-CH1XGO8
- |
- SKU:
- 5933701
Customer reviews
Rating 3.7 out of 5 stars with 658 reviews
(658 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, straightforward installation, and seamless HomeKit integration, especially considering its price. However, some customers have reported concerns about its reliability, potential impact on phone battery life, Wi-Fi connectivity issues, slow response times, and limited range.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Response time
Rated 2 out of 5 stars
Very Inconsistent/unreliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with this because it was so much cheaper than other HomeKit compatible garage door openers and I guess I get what I paired for. Most of the time it doesn't respond when I try to open or close the door or if it does respond, it tells me it is open when it is closed or vice versa.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Otto!
Thank you for writing a review about our Garage Door Controller! We know how frustrating is that it is not giving you the right status of your door. We would love to assist your further, by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent WiFi Garage Door Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and the setup is so fast that you can have this item working with the Apple HomeKit very fast. I am a motorcycle rider and the SIRI function to open the garage while rideng is very convenience.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
awesome control that doesn't take away normal func
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic add to the home kit arsenal. I have a fear of leaving the garage door open, its a fantastic and easy way to open the door if I forgot my keys and check on the status if I have a mini panic attack that I left it open.
I would recommend this to a friend Rated 4 out of 5 stars
Works great when it works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of these installed in our detached garage. The one closer to the house where our WiFi is works pretty much consistently. The one further away works most of the time, but occasionally doesn’t respond. I believe I need to see if I can get a stronger WiFi signal in the garage.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 2 out of 5 stars
Disappointed - good start - try again!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 3 - 6 months until the software crashed. It was showing signs it was declining weeks before it crashed. It didn't know if the door was open or closed and just stop responding to my commands. 2 stars for the attempts - 1 star for waisting my time and money.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works with Siri!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been looking for a grarage controller that works with a 2-wire garage opener AND voice commands for years. Setup is easy, You just connect your iPhone to 2.4ghz wifi and then add the device through the smart Home app. No problem.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Works 20% of the time - setup very difficult
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst HomeKit accessories I own. The set up was extremely difficult - there were constant, unexplained errors with connecting to WiFi, which requires multiple factory resets. Once it’s finally set up and added to the Home app, which was not simple, it works about 20% of the time...at best. If the device connects, it will say either Updating or No Response, or show the door status as the opposite of what it is. A couple times, I’ve come home to my garage door open because this device sent the wrong door status. I’ve played with sensor placement. There is a WiFi AP within 20 feet with no interference, and there is an Apple TV within 5 feet. This device is just plain awful. It’s a shame that Best Buy can get away with selling something like this at all. It does not do what it is built to do, yet it’s still available for sale. It works so rarely that I’m legitimately surprised when it does work - which is not what a product experience should be.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I understand that you expect a device like this to work as expected and please know that we appreciate your feedback, since it helps us know if there is something that we need to review. Please know that we will gladly assist you with this issues if you contact us on the link below.
Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Great Siri Control for your Garage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these, as we wanted to be able to use Siri voice to open and close our garage doors. We have an alarm system that also controls the garage doors, but it can be inconvenient to get out your phone, open the app, navigate to the garage controller and open while sitting in your driveway. Install was a little tedious, as the first one installed quickly and easily, but the second did not want to load into Home and took multiple attempts. But once they were running, we can use Siri voice control as we are pulling up to the house - and our alarm system sill works with them too! We've only had a couple times in about a week of use where it took longer to open than we like, but so far, it works every time! Highly recommended for anyone that is already using HomeKit for Smarthome automation!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Garage Door Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was easy to install & operates Great. I ride my motorcycle & when I get close I raise my Apple Watch and tell Siri “open My Garage Door” I Love it. I Can see if it is open or closed from anywhere. Would Buy Again!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've thought about getting an entire smart garage door opener unit but this attaches easily to an existing one and works great! Easy to set up. Only works with Apple though so buyer beware if you aren't into using Apple Home.
I would recommend this to a friend Rated 3 out of 5 stars
Still waiting for it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.‘How great, save money’, I thought. Now, I’m not so sure. The instructions were okay, but when I had trouble, the FAQ on the instructions was not robust. The small print inside the box says you must have strong wifi signal in your garage. THEY MEAN IT! I have 83% signal in my garage and it’s STILL insufficient. I spent a couple of hours between module/sensor installation and pairing. After all that, it STILL won’t open w/my cell as hoped for. Still waiting...
No, I would not recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Best Quality and Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Easy to install, clean set up. No t many messy writing. Works perfectly with Home kit. I don't leave ratings for products, but this was so impressive that I went back to buy a second for the other garage door
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Okay, better than most.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty great... sometimes it doesn’t work though. And that can be annoying.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup and works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 12 year old garage opener is now smart. Was going to replace it but found out about this. The price and ease of set up is worth more than what I costs. Highly recommended if your an apple HomeKit user.
I would recommend this to a friend Rated 5 out of 5 stars
Great addition to my HomeKit collection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some initial trouble setting it up and getting it to stay connected. Figured out the LED bulbs I had in my garage door opener was causing sporadic signal problems. After replacing those with shielded LEDs meant for garage door openers I haven’t had any problems. Having a HomePod and Apple TVs for Home hubs, I’m able to check status and open/close the garage when away from home. I get notifications when the door opens and when it closes (sometimes there’s a minute delay for the close notification but no big deal. If I pull up the Apple home app, it refreshes the status. I have been loving this thing!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisFTW, Thank you for letting us know your kind opinion on this model. I would like to mention that we are always here for you, and if you have any question you can contact us at 877-467-4289 and we will try our best to answer it. Viri E. Insignia Support
Rated 4 out of 5 stars
Works great with garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bit of trouble getting this to setup with my internet but after I set it up inside it works flawless. My dad and I both have access and we can open the garage from anywhere at home! This is great when arriving at home and wanting to quickly open the garage using Siri.
I would recommend this to a friend- Pros mentioned:Homekit integration
Rated 5 out of 5 stars
Very simple to install and it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem opening my garage door with the regular remote. Now I open it with Siri from my watch. All the manual switches still work in addition to the Apple HomeKit and we get notifications on the door statuses.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Install was easy. Works solid with Apple Homekit. I tell Siri I'm home and the door opens. I like having the sight on whether the door is open or not. My new remote isn't working as well as this wifi device.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great HomeKit garage door opener
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Well thought out product. Installation was a breeze and thanks to HomeKit compliance ... now I can monitor the status and take action on the garage door remotely - all from the iPhone. Well designed and executed.
I would recommend this to a friend Rated 5 out of 5 stars
Solved my problem, a family favorite.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Discovered this gem at BestBuy after searching high and low for a remote Garage solution. Many of the other versions at the time were just a bit over priced or double the price, and or wanted you to buy a manufacturer proprietary hub to go between your wifi and the device. Wired it up, added the sensor,connected it to Wifi. Added it to HomeKit and now I can talk o my TV and close the Garage door. We have a detached Garage and sometimes we get Lazy. This device keeps us from having to flip a coin to see who is going down the hill to close the door, especially in a rain storm.
I would recommend this to a friend







