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Customer Ratings & Reviews

Your price for this item is $20.99
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The comparable value price is $39.99

Customer reviews

Rating 3.7 out of 5 stars with 658 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are impressed with the product's ease of use, straightforward installation, and seamless HomeKit integration, especially considering its price. However, some customers have reported concerns about its reliability, potential impact on phone battery life, Wi-Fi connectivity issues, slow response times, and limited range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 658 reviews
  • Rated 2 out of 5 stars

    Can't check it while away from home as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to install and it does the job, however, I bought it in order to check the door when I'm away from home and it only works whenever the phone or mobile device is using the same WiFi network as the Garage Door Controller. The only workaround is to have an Apple TV (which I don't have), an Apple HomePod (don't have that either) or an iPad staying at all time in the house (I have this but now can't take the iPad with me out of the house). Maybe it was my fault for not researching how Apple HomeKit works (this was the first device that I had to set up this way), but I think that since this product has several warnings about not to buy it if you don't have a strong WiFi signal in your garage, at least one informing that you'll need an additional gadget to enjoy its full capability would be very thoughtful. I felt hopeful for a moment when I realized that there was an Insignia app but unfortunately it doesn't work with this specific device. I have a few other smart devices set up at home (cameras, thermostat, sensors, alarms) and they only need to be connected to WiFi and can be accessed and used without relying in any additional gadget so in the end I'm not very satisfied with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price, okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this was easy to use, setup, and is very convenient, it doesn’t work about half the time. It’s great when it works, but seeing accessory not responding on a very regular basis and having to use the regular opener is extremely frustrating. I should be able to use this without needing to make sure that I have an alternative ready because this decides it’s not going to respond at least half the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Homekit integration

    Rated 5 out of 5 stars

    Apple HomeKit Certified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an apple guy and found this at the last minute when I was researching the WEMO bridge and hub. Nice piece of tech. My garage door works with Siri or HomeKit. iPad, iPhone, HomePod, AppleWatch & Apple TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HomeKit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage door remote and one of the few I could find that works with HomeKit which was a must. Installation was very simple but did have some minor issues with HomeKit finding the device at first. Went through setup a second time and worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent HomeKit garage opener.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this HomeKit enabled garage door opener for a few months. It’s simple to set up. So far, no glitches, no dropped service, no resets. I like that I don’t need a hub. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase, simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super fast and easy to install, 15 mins maybe. Works great with Siri, the home app or even my Apple Watch. I can’t wait to see if i can use IFTTT or short cuts to add more home automation with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi garage door opener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME. Absolutely AWESOME. Easily connected, connect to garage door opener at the ceiling then install the second part to the top of the actual garage door and your in business. Best WiFi purchase yet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am glad to read that this worked perfectly for you. Let us know if you have any questions or concerns. Have a wonderful rest of the week.
      Please contact us at 1-877-467-4289 from 8am to 12pm CT.

      -Grace Insignia products
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Works well with OK Wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial installation isn't too complicated. I have an older Garage Door opener and it was compatible and easy to connect to. HomeKit found the Controller rather quickly. I've had a few times when HomeKit as unable to connect with the Controller because of signal issues. I installed a WiFi booster and it solved this issue. If your router is in close proximity to your garage your should not have any signal issues.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am glad to read that the issue with the signal was able to be solved with the Garage Door Opener. Please, give us a call at 877-467-4289 if you have any other issues or concerns.
      -Grace Insignia products
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Homekit No Response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I heard many complaints about the MyQ. I am slowly trying to build up my Homekit devices in my house and jumped on this $40 deal because I read a lot of positive reviews here on BB for the product. The setup was fairly easy and was up and running in a matter of minutes. It worked perfectly the first time and never worked after that. I even removed the device from Homekit and added it again. It works one time and then I get the NO RESPONSE on Homekit. From the looks of it, there is no way to use the Insignia app for a possible future firmware update. I had really high hopes for this product. I do not recommend this product at all unless they fix the issue. Insignia folks, please fix this, it's a great product IF/When it works.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Joey,

      Thank you for your feedback. We are sorry to hear about your negative experience. The "No Response" issue can be caused by several factors depending on your network setup, router settings and HomeKit device settings. Please contact Insignia support at 877-467-4289 so that we could troubleshoot the issue and get your Insignia Garage Controller functioning properly. Regarding firmware updates, it will be provided via the Insignia Cloud when a new version is available.

      Arely R. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Issue with alerts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alerts does not work all the time. Installation was easy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SriM,

      I am sorry to read that you are having issues with the alerts on your unit. I would like to mention that we have scheduled an update release on February 5th and we hope that this solves many uses. If you have any questions I recommend you to contact us at at 877-467-4289 and we will gladly continue assisting you. Viri E. Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Garage opener

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, had the myq before and it failed epicly and I bought this and it was so easy to install, love the fact I can open and close my garage from anywhere in the world

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very convenient that I have this now. Easily can check if accidentally left garage door open. Very easy to install. So far working great and no issues at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy, wait for an updated version.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this to work, but it just hasn’t. Maybe 20% of the time does it actually open or voids the garage, not enough to be reliable. We have great WiFi signal in the garage, so it’s not that. Also the sensor to detect if the door is up or down never works. At least it was cheap?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jras, I appreciate the time you have taken to leave a quick review of the Garage door opener. I am sorry to red that you are having this issues with the unit. Kindly contact us to be able to check all options and troubleshoot the unit.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Garage opener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I have tried several other options that say they work with HomeKit but not very reliable. This product seems to function m Just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Home Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older garage door opener. One that is not compatible with the various add-ons that allow for smart phone & remote operation. After contemplating buying a whole new garage door opener (big $$$), I stumpled upon this product. Did my due dilegence to make sure it was compatible then bought it. Install was a piece of cake. Took less than 10 mins. I can now control my garage door through the Home app in iOS, via voice through Siri, on my Apple TV & even my Apple Watch. Huge upgrade! Highly recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Amazing! Thank you for taking the time to share your experience with our garage door controller, I am very happy to read you find it useful, I hope you enjoy it for a long time.

      Remember that we are here for you, do not hesitate to contact us if further assistance is required.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Solid affordable option to automate garage door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this installed for the last month. Overall I’m quite happy with it. Have had a few instances of it displaying the wrong status of the door however those seem to correct the next time the door is used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a remote door controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This garage door opener is only good with Wi-Fi even for Apple HomeKit. The box and flyer was a little misleading... it mentions Wi-Fi on the box but when you read the instructions, you get a sense that it works remotely as well since the Homekit doesn't need you to be on the same Wi-Fi to activate your devices. Look out for the returnable date, it is also shorter than most products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to connect garage door to Apple Home Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Requires a little work to install since the connection is direct to the garage door lift rather than using a signal but good product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to set up, works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works perfectly. It allows me to check that the garage door is closed and is a great way to link my garage door to HomeKit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product, great price and had zero problems with HomeKit applications. I bought 2 , one for each existing garage opener, simple to install and setup.

    I would recommend this to a friend