Customer Ratings & Reviews
- Model:
- NS-CH1XGO8
- |
- SKU:
- 5933701
Customer reviews
Rating 3.7 out of 5 stars with 658 reviews
(658 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, straightforward installation, and seamless HomeKit integration, especially considering its price. However, some customers have reported concerns about its reliability, potential impact on phone battery life, Wi-Fi connectivity issues, slow response times, and limited range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Took me 10 minutes to hook it up to my garage door opener. Simple to set up on the Apple Home app. Needs a strong WiFi connection to work.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy install and configuration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and connect to my Apple Home Kit. Now I can open and close my garage from anywhere and get notifications when it is opened.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m impressed with this garage do opener. At this price point I wasn’t sure what I was going to get but easy to install and work with HomeKit.
I would recommend this to a friend Rated 5 out of 5 stars
Great Garage Door Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing it was a bit interesting for me due to the size of the device, I ended up using a short extension cable and sticking it on top of the opener motor, there was a bolt in the way and it was impossible to reorient the device around it. With that out of the way, I installed and configured it via HomeKit, after some quirks with latency I found assigning a static IP, and finally finishing my mesh AP setup seems to alleviated any issues I first had! The alerts and CarPlay functionality are great, and I haven’t had any issues with its operation now!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great choice for HomeKit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a must for HomeKit users. Easy to install and works like a charm just as long as you get a good wi-fi signal inside your garage.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 1 out of 5 stars
Works 3% of the time. Totall garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I have an excellent garage connection where I get over 50 Mb. Full wi-fi signal. I Purchased two units and both of them 90% of the time spend in a “no response” state on home app. When I manually open or close the garage I will sometimes get a notification on my Home app that actually shows the state of the garage (I. E. Open or closed). Within minutes I will re-open the whole map and both sensors will show “no response”. Very disappointed as it is an attractive unit and had a very easy set up but it simply is not fully baked
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I understand that you left us this review because this device played an important role for you. We are trying to address this with each and every one of our customers as soon as possible. Let us check if there is something special we could do for you, please, give us a call at 877-467-4289 for troubleshooting and further orientation on this.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Decent, but still a smart home device
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This garage door opener is ok, and it works decently well… but it suffers from the typical issues all smart-home devices have. When it works - it works great. But a lot of times, it’s slow or stops responding, and at one point, my door was opening and closing automatically since its wiring had come loose.
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for opening and closing garage door with phone. Can check door status from anywhere. Doesn’t always notify me when it opens or closes but that is more likely a problem with apple home software or my setup.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product. Need more HomeKit Insignia products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Setup was simple and quick and was up in running in less then 10 mins. If BestBuy comes out with more Insignia HomeKit products I would highly recommend!
I would recommend this to a friend - Cons mentioned:Response time
Rated 5 out of 5 stars
Works okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not consistent. At times it doesn’t respond in the Home app. But it works 90% of the time and Performs really well. Totally love it when it works perfectly
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garage door opener works great with homekit. Nice not to have to carry a garage door remote. I can just open it from my phone.
I would recommend this to a friend Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something that would work with Apple Homekit, and this does the trick. I recently purchased a house with a garage door, and could never remember if I closed the door when I left the house. This was my solution, and if I happen to have left it open, I can close it from Homekit. Connecting it was easy enough, both to the garage door opener and Homekit. I've read the door open/close indicator needs better battery life, but I haven't had it long enough to have an issue yet.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this garage door opener from my 3rd door was always being left open easy install works great thinking about adding another to the other door.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 2 out of 5 stars
Insignia™ - Wi-Fi Garage Door Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - Wi-Fi Garage Door Controller I was disappointed with the purchase it was not compatible with my garage door had to return it back to Best Buy. To be fair-the instructions state which garage door it will work with (one piece vs foldable door), read carefully!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I totally get that you write us this review because you were looking forward to use this device. I'm sorry that at the end our product was not compatible with your door. We will try to provide be clearer with this in the future, as of right now we have the installation videos on this same website for anyone to check. We appreciate your feedback and comments.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy install and works flawlesly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install is so simple and it works like a charm. It beeps inside the garage letting you know the door is about to close so you aren’t taken by surprise.
I would recommend this to a friend Rated 2 out of 5 stars
Works when it wants to!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an Eero Pro on all 3 levels of my home and this garage door opener was very faulty. It seems that mines would disconnect from the garage door sensor. It would open and close after resetting everything, but about a day later it would open and then fail to close. The garage opener unit would show that there was an internet connection as well as my Eero Pro app. Upon resetting the garage door sensor everything would work properly again. Not worth the hassle with a price of $40. I’m assuming their quality control is not up to par seeing how some people get units without issues. It’s not my connection... I have full bars at my mailbox and at the edge of my yard in the back of my house. Definitely something wrong with the product that I will be returning.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly well designed. Easy to install. Works seamlessly with Apple HomeKit.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy install. Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was easy and works great. Would recommend to anyone that uses the iPhone a lot. Garage door opens easily and have not had any issues so far.
I would recommend this to a friend Rated 4 out of 5 stars
Handy when really needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with this, but you need a strong signal. Not a replacement for a dedicated garage door remote. Does come in handy when you don’t have your keys.
I would recommend this to a friendRated 5 out of 5 stars
Compatible with some Soldering
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insiginia controller didn't work out of the box with my garage opener. This was no fault to the product as it was clearly stated that my opener was not compatible. However I was able to make this work by attaching the two wires from the product to the garage opener button on the wall. This allows the Insignia product to mimic someone pressing the button. It has worked seamlessly with Homekit and I like the product overall.
I would recommend this to a friend







