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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 290 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's ease of use, power metering capability, and compatibility with various smart home systems. Many appreciate its affordability and reliable performance for basic functions like timers. However, some users experienced challenges with connectivity, app functionality, and initial setup, while others noted slow response times. A few customers found pairing the device with smart home assistants to be difficult.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 290 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Well with Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to home system. Works well with Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the smart metered plug was easy to setup, connecting it to a smart home to use voice to control is best.

    I would recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 4 out of 5 stars

    Nice entry level smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to phone app via wifi w/o a hub while offering basic on and off control and avg power usage.

    I would recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good thing to have if your on vaca you can turn on your tv so people think your home....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Loved the power metering feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up when it was on sale at BestBuy. Works as advertise and is very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Turn the lights on and off with your iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the produce because it allows you to use your iphone to turn your lights on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys have fun with alexa and this plug. Very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay plug but I liked the wemo plugs better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power metering

    Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works as I thought it would, recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    it is working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing pro, good for the price and conditions, does what it should for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotely turn on and off a lot of things... lamps, air conditioners etc. very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is relatively simple. Turns whatever is plugged into it on and off. It has some energy consumption information that I personally don’t utilize. My only complaint is that about 30% of the time it loses connection with Wi-Fi. This issue typically fixes itself when I use the app and not using voice commands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Power metering

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up the product and use. Very useful to use

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Barely works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 smart plugs, one of them was Insignia. Insignia Wi-Fi Smart Plug with Power Meter is super buggy and its iOS app is every worse. Even basic turn off/on function doesn't work properly quite often, it constantly shows errors (both Insignia app and Apple HomeKit). The setup process is the worst, it takes many many tries. It says that the device is Apple HomeKit compatible but I wasn't able to setup it without Insignia app.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      We are very sorry that you had a hard time working with our Smart Plug. We are constantly working on improving the Insignia Connect app to resolve any possible glitches. We want you to know that we are always here to help and we would like to know more details about the situation.

      Please note that we have a FAQs section located under 'Support' within the app. However if you need further assistance feel free to contact us at:

      https://www.insigniaproducts.com/contact-us


      Arely R. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    lots of potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up unfortunately I cannot get it to be in the right time zone. I have searched and updated and tried to figure it out to no avail. People have mentioned a web browser but after searching for quite some time I cannot find it. All that has made me frustrated with these gadgets and ready to go back to the manual timers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions are absolutely terrible. Once you’ve finally managed to get it working, the app will lose the information and ask you to link the device again. The schedule doesn’t work properly (turns on and off at odd times.) Overall, do not buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had a problem hooking it up to my WiFi but once I did It worked fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the Insignia smart plug was a good purchase. I only feedback about the plug is that it took me multiple times to get it to connect to my Google home for me to be able to use it. So that would be something that I would look for in new versions coming out to make it easier to find it on the network.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use easy to set up, great help with when you have your hands full.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the other Smart Plug without the power meter and had no issues. For some reason I’ve had problems getting this on the same Connect account. I had to move this to the Apple Home app because of it. I’d keep all of the plugs the same if you are buying multiple plugs for your house to be controlled on the same app. App could use better setup directions.

    I would recommend this to a friend
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