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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's ease of use, power metering capability, and compatibility with various smart home systems. Many appreciate its affordability and reliable performance for basic functions like timers. However, some users experienced challenges with connectivity, app functionality, and initial setup, while others noted slow response times. A few customers found pairing the device with smart home assistants to be difficult.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 290 reviews
  • Pros mentioned:
    Power metering

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product purchased one thinking about purchasing more

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase and able to control thru my Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 4 out of 5 stars

    Great product for great price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for his birthday and so far they work great

    I would recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 4 out of 5 stars

    Overall pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. Had to return one. Now both work great.

    I would recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idea but siri has had few problems reading .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to get connected but it works as its supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mom to use in conjunction with her Amazon Alexa Echo. It allows her to turn on her bedroom light before she enters the room. Now she doesn’t have to worry about tripping walking into a dark bedroom. The timer feature will work great as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of a smart plug is really cool, but we have had issues with the one we bought. It keeps loosing wifi signal, even when the wifi is up and working. Its great when it works, but its a bit of a hassle to keep resetting the plug.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these to monitor monthly cost of our portable heater and living room lights. It has been working great using my Google Home, Alexa and Siri. My first one was buggy but after all the updates it has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 5 out of 5 stars

    Great little Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a smart home, this plug works really well. I use it with Alexa and turn on the lamps in my study using this plug. I have had no issues with it losing connectivity or not working. Pretty good plug for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These are working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've gotten 4 of them and hooked them up to our Google Home and they are working really well. Easy for everyone to use in the house. Including our 3 year old to turn lights on and off.

    I would recommend this to a friend
  • Cons mentioned:
    App, Setup

    Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up, not agood App to use, didnnlt work well. Bought anothe rbrand which was so much easier to set-up, good App,a nd it works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power metering

    Rated 5 out of 5 stars

    Smart plug for smart money goers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and works well with my google home mini system. It was on sale and I had a gift card credit which made things even better. I believe this will last longer than a light bulb so this is why I choose this route.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not SmartThings compatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far i have not been able to figure out how to make this work with smart things. looks like it is used through a seperate app. I was hoping to get the benifit of usage plus use it as a controller. So far no luck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love how it works well with others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smart plug to try to get a taste of the smart home after purchasing a Google home mini. It works great with it! Turns off and on via the Google mini or turns on via the smartphone application. Very easy to use!

    I would recommend this to a friend
  • Cons mentioned:
    App, Connectivity

    Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is terrible, and the connection is unstable, advertises as HomeKit Compatible when it isn't. Randomly restarts and very bulky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love his when it works but sometimes it decides to not turn on. Only other bad thing i would say about it is it is bright at night. I use it for my bedroom tv to turn on when I wake up so I can see the news.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some patience to get set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be easier to set up. Initially the Insignia app was glitchy and confusing - an app update earlier this year made it a little bit better. Now that I've got the schedule working fine, I don't have any further issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to like it more.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is easy. I love smart home products. When it doesn’t suddenly disconnect it is fine. It is frustrating when it says offline when it should be connected to the network .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase. Does exactly what you'd expect. I use it with Echo. "Alexa turn on", and she does... Pure convenience! You've gotta get one of these! Or twenty! Easy setup too...

    I would recommend this to a friend
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