Customer Ratings & Reviews
- Model:
- NS-CAHEP2
- SKU:
- 5989700
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Comfort
Rating 4.2 out of 5 stars
- Value
Rating 4.5 out of 5 stars
Customers are saying
Customers value the sound quality and comfort of these wired earbud headphones, with many positive comments about both. They appreciate the affordable price point, making these headphones a great value. However, there are some concerns about durability, with some customers reporting issues after only a few weeks of use. Additionally, a few customers have mentioned problems with the volume control buttons and microphone not working properly after a short period of time.
This summary was generated by AI based on customer reviews.
good for short term usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only worked for a short time (1 week ) then it was cutting out.
No, I would not recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as Apples. Doesn’t stay in my ear as well.
No, I would not recommend this to a friendGood for starting out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones but could be better for the price is good
I would recommend this to a friendEasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter didn't like it because it slip of her ears.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good to listen to music and movies I would buy more
I would recommend this to a friendGood earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got them on sale and worked as good as apple wired earbuds
I would recommend this to a friendGood not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goods headphone not as good as apple product brand
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are earbuds. I can hear my music. Nothing fancy.
I would recommend this to a friendStarted out okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked these headphones at first, but 3 months in and the left ear is already shot. I have to replace it already which is super diappointing. Also, the remote doesn’t always work, i have to unplug it and replug for a 50% chance of it working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Toast.
I completely understand this situation with your headphones was not ideal for you. We would like to know what happened with your particular unit. This headphones have a 1-year (365 days) of manufacturer's warranty covering them. Please, give us a call at 877-467-4289 for further orientation on how to apply it.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Microphone
Avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use with my ps4 and the mic did not work straight out the package. Wish i could get my money back or at least store credit for those $11 bucks i paid for what was essentially trash
No, I would not recommend this to a friend Too bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what it was, but they were a bit too bulky and they irritated my inner ears. I had to stop using them and ended up buying a different brand. Aside form that, they sound fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking the time to share a review about your headphones. We want to thank you for your honest feedback, we will consider your comment to provide you with better quality products that fit your needs. Remember that if you have further concerns, to contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
it's just... meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was okay... I got it to use on teams meetings and nobody could hear me?... but it's already too late to return :/ I guess I can have another laying around
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Wired Earbud Headphones. I understand they didn't work properly and that can be disappointing. But, we would be happy to troubleshoot them and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Sound quality
Broke within a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound quality, but they broke within a year. One side simply stopped working. Probably because the wires are thin. Total bummer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jim, I am sorry to read that your headphones are no longer functioning. Please contact us to check options for you.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are too big for my ears. They are fine at first, but after 20 minutes the inside of my ears start to get sore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Andrea,
Thank you for taking time off your day to review our Wired Earbud Headphones. I understand they didn't fit right and that can be disappointing. We are always working on improving our products and their designs. So, we definitely appreciate your feedback. If have any questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit weirdly in my ears, mine are on the smaller side as far as ears go but they were big and not comfortable and fell out from time to time. I used them 2 or 3 times, and went wireless. Never looking back.
No, I would not recommend this to a friend- Cons mentioned:Microphone
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work at all waste of money and the mic doesn’t work either total waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Earbud Headphones. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
ok. but not great quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok. but didn't last long. left side went out in less than a month. next time I will go with better quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you expected these headphones to last longer, as we did also. This is why, I would like to suggest that you contact us on the link below, so that one of our agents can assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
It’s short lived.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright, but this lasts for like a year or so, but definitely doesn’t even last for at least 2 years.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking time of your day to leave a comment about your headphones. We are sorry to read about the bad experience you are having with your headphones, we want to assist you with this issue. Please contact us by clicking the link below to review your case.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are bigger than Apple's earbuds so they fall out easier. They have more bass but the mids and highs are terrible. At full price and I'd rather spend the extra $10 and get the real deal.
No, I would not recommend this to a friendAlmost nice, besides one flaw
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones looked very nice, but the mic would oddly not work when plugged into an Xbox controller.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that the microphone is not properly working. For us to check if this is a hardware issue or if this could be a problem with the configuration, please contact us and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us