Customer Ratings & Reviews
- Model:
- NS-CAHEP2
- SKU:
- 5989700
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Comfort
Rating 4.2 out of 5 stars
- Value
Rating 4.5 out of 5 stars
Customers are saying
Customers value the sound quality and comfort of these wired earbud headphones, with many positive comments about both. They appreciate the affordable price point, making these headphones a great value. However, there are some concerns about durability, with some customers reporting issues after only a few weeks of use. Additionally, a few customers have mentioned problems with the volume control buttons and microphone not working properly after a short period of time.
This summary was generated by AI based on customer reviews.
Broke easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the headphones for about 2 weeks and the volume control broke. Headphone are still functioning but I can’t control the volume with the headphones anymore
No, I would not recommend this to a friendNot the same as what Apple gives you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds don’t fit my ears the way Apple’s wired earbuds do. They seem too large. Not convenient when I am always readjusting them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Crumo,
Thank you so much for providing us with your review on these headphones, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Replacement Earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds to use while at the gym. While working out on the treadmill, the volume would gradually increase on its own. I would turn the volume down and it would creep back up again. At first, I thought I was accidentally pressing a button to increase the volume, that was not the case. This happened repeatedly during my workout sessions. I had to stop using the earbuds, did not want hearing damage. If I could, I would give this device a rating of "0".
No, I would not recommend this to a friendTerrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These keep breaking as the wire joints or lose sound over time and I’m sick of it. Better to just buy a Cheap Bluetooth Earphone instead
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
As a gamer myself I do understand how having a good pair of headphones is important for a good experience. Please, give us an opportunity to match up your expectations and contact us back on the link below my signature for troubleshooting and warranty validation if applicable.
Carlos V. - Insignia Support https://www.insigniaproducts.com/contact-us
Not Comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very uncomfortable. After a while my ears felt like they were on fire. Plus, the sound comes through staticky and cuts out.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds was purchased for an iPhone. It worked great for a few months than just stopped working. Would recommend purchasing an actual earbud from Apple.
No, I would not recommend this to a friend- Cons mentioned:Microphone
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad sound quality and mic didn't work. do not invest in these
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Since you are having issues with your headphones, I think that it would be convenient if you give us a call, one of our agents will try to assist you with this situation. Please give us a call at 1-877-467-4289 fro 8am to 9pm CT. Carlos O - Insignia support.
Ear pods ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear pods were on sale so tonight I’d gove them a try. They sound is ok not the greatest. A bit of static and they were brand new. So disappointed.
No, I would not recommend this to a friendNot worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is tinny and while they look to match apple's form-factor, they are slightly bigger - making them more uncomfortable.
No, I would not recommend this to a friendWasn't very impressed with sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't very impressed with sound quality. I believe due to the speaker placement the sound quality is somewhat muffled
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for reviewing our Wired Earbud Headphones. We appreciate your feedback regarding the sound quality and the muffled sound on these, this help us to build better products for you.
If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not clear
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these because they weren't clear. It was easy to return them.
No, I would not recommend this to a friendNot good quality of the controler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the controller to adjust the volume splits very easy.. i bought 2 pairs and both suffer the same issue.
No, I would not recommend this to a friendNot iPhone compatible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these were insignias brand of earbuds hit it had a regular jack connector
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read that our Wired Earbud headphones were not compatible with your iPhone. As you mentioned these do have a regular 3.5 mm connection, however feel free to visit any Best Buy store with help on locating the headphones that you need. Any employee will be more than glad to help you find an accurate device for your phone.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my son at a great price. Not good they volume cover already broke after 2 weeks
No, I would not recommend this to a friendjust ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound ok. not as good as iphone headset mic not very good
No, I would not recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. Better off spending a little more money for a better sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry to read that you are not completely satisfied with the sound of our Wired Earbud Headphones. We appreciate the comments and feedback and will try to improve our products in the future. Thank you for taking your time to review our item.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Ear Pods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son did not like these. He took them back and exchanged them Apple ear pods.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mic on headphones broke too quickly. Don’t recommend
No, I would not recommend this to a friendworked for immediate intended purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for immediate intended purpose the went kaput.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wired Earbud Headphones! We understand how disheartening is when a product does not work after a short time, and we are sorry for this situation. Please allow us to assist you further! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
One side stopped working after about a month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first, then you could no longer hear out of the other ear bud
No, I would not recommend this to a friend