Customer Ratings & Reviews
- Model:
- NS-CAHEP2
- SKU:
- 5989700
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Comfort
Rating 4.2 out of 5 stars
- Value
Rating 4.5 out of 5 stars
Customers are saying
Customers value the sound quality and comfort of these wired earbud headphones, with many positive comments about both. They appreciate the affordable price point, making these headphones a great value. However, there are some concerns about durability, with some customers reporting issues after only a few weeks of use. Additionally, a few customers have mentioned problems with the volume control buttons and microphone not working properly after a short period of time.
This summary was generated by AI based on customer reviews.
Not for that price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work Fine at the beginning, but they don't last not even a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I appreciate you taking the time to write about your experience. As you may know, this product is covered by a 1 year limited warranty from the moment it was purchased. Please give us a call at 1-877-467-4289 so we can provide yo with the correct options.
Alexander G. - Insignia Support
Okay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very large buds did not fit in my ear and fell out alot but fair price
No, I would not recommend this to a friendThere cheaper than apple earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My earbuds stoped working when in the washer machine
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for sharing your experience with us. I am truly sorry about the earpods not being waterproof. I would also love that they had such a cool feature. Still, remember that our offices are open for you. If you encounter any situation, please click on the link below.
Ruben G.-Insignia Support
https://www.insigniaproducts.com/contact-us
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're not that good but not terrible............
No, I would not recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer wireless. Work great but wireless would be better.
No, I would not recommend this to a friendThe hard ear buds are not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hard earbuds are too hard & too big for the petite people.
No, I would not recommend this to a friendAlready broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has had these for a few weeks and they already stopped working!! And of course it stops working the day after it showed that it could no longer be returned! Don't buy! It's a rip-off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I truly understand how disappointed you may be with your headphones not working so quickly. However, I will like to remind you of the one year warranty that this product comes included with. Due to this, I will like to suggest to get in touch with us at the contact link below so we can help you find an appropriate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Simply no!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not worth it at all. Genuine apple headphones only. Didn’t even last a week before one of them went out (had bought 2). Save your self the trouble and stay away from these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I know how disheartening it is when a brand new device fails. We would like to know what happened with your units. Allow me to remind you that this headphones have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it.
Charles V. - Insignia Support
Don't buy these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second time I used these the volume/on-off switch quit working. Unfortunately, this happened after the time limit for returns. Junk :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Wired Earbud Headphones. I am sorry to read that you are having issues with your headphones, I know how frustrating this can be when trying to enjoy your product. Please feel free to give us a call at 1-877-467-4289 so we can review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
The left ear bud stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought the earbud headphones in March. I've used it about five times and the left side does not transmit any sound already. Very unhappy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We thank you so much for your time and your comments about this unit. We are sorry to see that the unit has been causing you a bad experience. Please reach us though our customers service team. We will like to follow your case.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Great in the beginning...
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great in the beginning, but less than a year down the line the left one stopped working. Very disappointing...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wired Earbud Headphones! We know how disheartening is when a product stops working properly, and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy this itam twice and it finally stopped working i would recommend spending a lilttle more money for a better one cheap isn't always better.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and the headphones are poor quality!!
I would recommend this to a friendnot so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work so well with my android like my old apple ear buds. the case it came in was bulky and yukky.
No, I would not recommend this to a friendVolume Buttons do not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only two weeks the volume control buttons do not work. I'd give zero stars but that isn't an option.
No, I would not recommend this to a friendPoor replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the package These look like the apple earbuds but once out they perform nothing like them. The fit is poor and is the sound quality.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These look like Apple earbuds but they’re so uncomfortable I couldn’t wear them. I use them to tie my hair back in a pinch.
No, I would not recommend this to a friendBroke within a few months of using them
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke quickly with light use. First one headphone cut out then within a week both stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Evie,
Thank you for letting us know of your non working headphones. I completely understand your disappointment regarding this situation so I will like to recommend to get in touch with us at the link below so we can provide you with any warranty help you may need.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Volume Controls Don't Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume controls don't work with my Galaxy S9 or Laptop.
No, I would not recommend this to a friendEarphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing assuming it work with my Android. Only works with Apple Apple devices
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our Wired Earbud Headphones, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us