Customer Ratings & Reviews
- Model:
- NS-CAHEP2
- SKU:
- 5989700
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Comfort
Rating 4.2 out of 5 stars
- Value
Rating 4.5 out of 5 stars
Customers are saying
Customers value the sound quality and comfort of these wired earbud headphones, with many positive comments about both. They appreciate the affordable price point, making these headphones a great value. However, there are some concerns about durability, with some customers reporting issues after only a few weeks of use. Additionally, a few customers have mentioned problems with the volume control buttons and microphone not working properly after a short period of time.
This summary was generated by AI based on customer reviews.
Couldn't keep these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality and not very comfortable. Bought these for my son and they went back almost immediately
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use with my PS4 controller. Needless to say that they did not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kenn,
Thank you for writing a review for our wired earbud headphones. I am sorry to know that this
product did not work for what you needed, I understand that this situation can be frustrating,
but in this case, I would really like you to give us a chance to help you, just follow the link below
and contact our team, they will try to find a solution for you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Not worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after a month. I should have bought apple earbud with $15.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Wired Earbud Headphones! We know how annoying is that your unit stopped working. We would love to check this further with you! Please feel free to contact us at the link below to get assistance with your product.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Cheep, and you'll know why if you buy.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheep. Did not last at all. One headphone dies, shortly followed by the next.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you would just like to continue enjoying your headphones and so, please know that you can contact us on the link below, and we will gladly check for available options to help you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not working. I’ll be returning them soon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Micky!
Thank you for writing this review about our Wired Earbud Headphones. We understand how disheartening is that your headphones are not working, we are sorry for this. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unhappy woththese headphones. I had the for about a week and the headphones stopped working.
No, I would not recommend this to a friendstopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these earbuds started off very well BUT after 7 day's they stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your Heasphones can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Stopped working or should I say broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 weeks and broke. Returning, thankfully I bought the insurance.
No, I would not recommend this to a friendWorst generic ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lasted maybe two weeks. Definitely disappointed in the quality of these earphones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.
Jay - Insignia Support https://www.insigniaproducts.com/contact-us
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones did not last very long. They no longer work after one month of music listening.
No, I would not recommend this to a friendMislabelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It notes that it is for ipad and iphone. Plug is not. Misleading.
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt last at all.now happy the quality should always be good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
They suck dont waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds suck dont waste your money. Sound and quality.
No, I would not recommend this to a friendThese are really cheap and break within a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned twice. Do not buy these head phones. Cheap quality.
No, I would not recommend this to a friendDon't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally didn't make it to two weeks before both sides went out.
No, I would not recommend this to a friendPoor Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like the original headphones that come with the iPhone
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work on iPhone 8 and the case said it would
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great for the Price! Comparable to Apple Ear Pods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't looking to drop $29.99 (plus tax) just for the Apple brand. But I have always thought the Apple ear pods were great and sounded awesome. But I wasn't liking the other models or other "in-ear" earphones except for the Apple version so when I saw Best Buy had their own (Insignia) version at $10.00 less, I had to try them. So far so good. They sound identical to the Apple ear pods so I say they're good buy. If these broke, I'd definitely get another one.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Not worth it over the cheapest earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace some damaged Apple earbuds at a lower price. The Insignia earbuds are larger, making them much less comfortable. The sound isn't very good. It's muffled, but at least it doesn't have a huge boost of bass like so many other earbuds. I also have much more expensive in ear monitors. There's a bigger difference in sound quality between the Insignias and the Apples than there is going from Apple to the monitors. The positives are that they're one of the few options with both an inline remote and no ear tips. They're quick to put in and take out for watching a short video or listening to a bit of music and still being able to hear my surroundings.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Christopher.
Thanks to reviews like this you bring to our attention what is important to you. This unit has proven many times to be cost-effective, being an alternative for the Apple ones. Depending on the needs of our customers we might change it's design in the future. We appreciate your feedback and preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Sound quality
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, these earbud headphones are fantastic for the price. Really decent sound quality and fit.
I would recommend this to a friend