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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 238 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the sound quality, price, and comfort of the Wired Gaming Headset for Xbox Series X|S and Xbox One. Many also appreciate the headset's fit and compatibility with various devices. However, some users mention that the volume could be improved, and a mute switch would be a beneficial addition. Overall, the positive feedback on sound, price, and comfort outweighs the concerns regarding volume and the lack of a mute button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 238 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable, good mic, good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised with this headset. It's super comfortable, the microphone is great, and for the price I don't see how you can beat it. I've gone through many headsets and this one is up there with some of the more expensive ones I've bought.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cnote,

      I appreciate the time you have taken to leave a quick review of the Wired headset. I am very pleased to know that you are enjoying the unit and that you found the price affordable. Please contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus a a very good gaming headset. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget mic for all your trash talking needs. I like one ear mics.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    No better headphones for this price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a steal. These headphones are so good. Before these i bought a $50 pair that covers both of my ears, but i didnt like that concept so i found these for $15. Unreal quality and comfort. My buddies complained of an echo, and all i had to do was turn down the volume so they werent as loud on my end and it fixed the problem. Highly recommend. Great bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AUdio is great, I can hear a small amount of game audio while chatting in-game with my teammates. The ear cup itself is comfortable, has no issues, and is priced just right.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Excellent budget headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset if you're looking for something cheap, comfortable, and with good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Nice able chat headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and decent sound.... Excellent purchase price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Chat Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for son #2 to use on his Xbox One X - he really likes it and says that the audio is as good or better than his last, more expensive headset. Great value for this headset - like crazy good price. It should work for the Xbox Series X when we get that someday as well - bonus.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Definitely pleased with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable headset when you have surround sound and just want to talk in multiplayer. Fits nicely. Simple and very effective good quality mic you can adjust positions too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for Work from Home jobs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home as a Telephone Order CEnter Agent. This is perfect for my work. The one side microphone headset is very comfortable. The only problem I have is that the headset cannot be tighten to fit my head better. When I have to pick-up something from the floor, my headset falls out from my head. Other than that, this is a good headset for work from home, customer service jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Mute switch

    Rated 4 out of 5 stars

    Solid headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, dependable headset for Xbox one X. Wish there was a second option to mute, other than just flipping the mic up. Sound is above average and does both chat and game sound simultaneously or you can choose to have one or the other.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. If you don’t care about getting the most expensive/highest quality audio then this one is perfect for you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Listen play, play listen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio, good mic, and comfortable for a decent amount of time only use for communication, good buy for a economic headset

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price I wouldn’t want it any other way very affordable and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    For the weekend gamer or kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, microphone volume leaves much to be desired. They are comfortable and low profile but I settled for an turtle beach set for the same price with much better quality sound design and mic volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. I would def recommend getting this headset for a good budget

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Xbox Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the price. Good option for casual game play and value conciseness

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is clear and the headset is very comfortable and easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Decent chatting headset.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Made for chatting, not a surround sound headset. Fair price and decent quality. These types of basic headsets should be included with the console!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Backup headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price and lite on the head! You might like the price if only need a backup from you $40 or high headset.

    I would recommend this to a friend
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