Customer Ratings & Reviews
- Model:
- NS-XB1MCHAT
- SKU:
- 6424519
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the sound quality, price, and comfort of the Wired Gaming Headset for Xbox Series X|S and Xbox One. Many also appreciate the headset's fit and compatibility with various devices. However, some users mention that the volume could be improved, and a mute switch would be a beneficial addition. Overall, the positive feedback on sound, price, and comfort outweighs the concerns regarding volume and the lack of a mute button.
This summary was generated by AI based on customer reviews.
Great gaming headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently got into gaming and this was a great addition for someone as novice as me.
I would recommend this to a friendNot Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this on sale for 7. I receive complaints that the microphone is too sensitive but it gets the job done.
No, I would not recommend this to a friendheadset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.daughter used them. still does so suppose they good
No, I would not recommend this to a friendHead phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job.... .....................................
I would recommend this to a friend- Cons mentioned:Volume
Sound to low
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend more on a better headset. Sound to low and hard to hear other people talk. Volume will not go up loud enough.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rocket!
Thank you for taking the time to leave a quick review of the Wired Chat Headset for Xbox Series, I understand how important it is to have great volume while we play, that's why I would like to ask you to contact us using the link below, we'll be more than happy to discuss all the available options to address this problem:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Not loud enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using it as a call headset for taking on the phone and sound it too low at max volume.
No, I would not recommend this to a friendAn Ok Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it's job, if nothing special. I got it on sale so I can't complain much.
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap not too expensive the quality is not too bad but it could be better.
No, I would not recommend this to a friend- Cons mentioned:Volume
Can you hear me out there?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted affordable headphones which they are but that’s about it…With the volume all the way up I have to press down on the headset to hear what’s going on…The Volume is terribly low
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tneversleeps,
Thank you for writing a review about our Insignia™ - Wired Chat Headset for Xbox Series X | S and Xbox One - Black/Green. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Ok 4 Kids
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so clear to hear through lot of background noise
No, I would not recommend this to a friendgood item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good item, but i couldn't paired to the console and the only problem that i had with it
No, I would not recommend this to a friendWell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't use it on my Xbox to speak only hear but on my phone it works fine.
No, I would not recommend this to a friendTemporary Solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. A real basic headset. Reminds me of the one they used to give you in the first Xbox. I just purchased it as a temporary way to communicate one the series X. All the good ones have been sold out. If your just looking for a cheap way to communicate use this.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wired headset. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Cool
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent little headset for someone with a budget. sff
No, I would not recommend this to a friendNot for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't very comfortable. Returned for a different option
No, I would not recommend this to a friendPurchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are pretty good for video games etc..........
I would recommend this to a friendAverage Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality isn't the best for this headset.
No, I would not recommend this to a friendCheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If only using every once in awhile and don’t care about sound quality, this item was ok for the price. Personally, I returned it after one use. Was not very comfortable and speaker quality was poor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Price
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game sound comes over voice chat and can’t fix issue. Ok for price but annoying
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lauralee!
Thank you for taking the time to review our Insignia - Wired Chat Headset for Xbox Series X | S and Xbox One, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Comfort
meh...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy but Poor volume control. Not loud enough. Expensive and cheaply made
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Method1080,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support