Customer Ratings & Reviews
- Model:
- NS-XB1MCHAT
- SKU:
- 6424519
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the sound quality, price, and comfort of the Wired Gaming Headset for Xbox Series X|S and Xbox One. Many also appreciate the headset's fit and compatibility with various devices. However, some users mention that the volume could be improved, and a mute switch would be a beneficial addition. Overall, the positive feedback on sound, price, and comfort outweighs the concerns regarding volume and the lack of a mute button.
This summary was generated by AI based on customer reviews.
Not Good Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good headset. The party can hear an echoe. They can hear themselves talk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Wired Chat Headset for Xbox Series X | S and Xbox One! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Avoid This.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Not comfortable, Crunchy sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TheNastyJ,
Thanks for taking the time and effort to leave a review with our Insignia™ - Wired Chat Headset for Xbox Series X | S and Xbox One - Black/Green. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Xbox One Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones didn’t work the same exact day they were bought. I meant to bring them back but never got to it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our Headset for Xbox series X/ S and Xbox One. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Cruddy Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Was not recognized by the controller at all. Do not buy this item.
No, I would not recommend this to a friendXBOX
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, if you are going to buy some spend a little more and get a good pair.
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got this mic it did not work, people couldn’t hear me they said I sounded like a robot
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Wired Headset. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Dont buy they are garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they dont work at all horrible sound and no one can hear me
No, I would not recommend this to a friendPoor quality and sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t hear anything after a couple of days very weak headset. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our headset for Xbox series X. I am sorry
to know that the headset stopped working after only a few days, I know for
sure that this can be a really frustrating situation.
In this case, I would really like you to give us a chance to correct this situation,
please contact our service agents and explain the situation to them, they will
be more than glad to help you out.
If you would like to talk to one of our agents, please follow the link below and give us a call or send us an e-mail.
Carlos O - Insignia support
https://www.insigniaproducts.com/contact-us
Terrible buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item worked 3 Daus before the speaker went out. Please do not waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Greg,
Thank you for taking the time to review our Wired Chat Headset for Xbox Series X S and Xbox One. I understand the speaker went out and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
BUYER BEWARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, low sound, couldn't use while gaming. Cannot hear anything.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Wired Chat Headset for Xbox Series X. I am sorry to read that you are having sound issues with your product, please feel free to give us a call at 1-877-467-4289 so we can review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
- Pros mentioned:Price, Sound quality
Winer Winner Chicken Dinner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10x better than the headsets that cost twice as much. This is a steal. I would get a stereo version of this for my other setup if they had one.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfortable with good sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headset. Sound is great. I like the adjustments. I use this with my computer and my Xbox One.
I would recommend this to a friend - Pros mentioned:Comfort, Price
No complaints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and at a reasonable price. No complaints!
I would recommend this to a friend - Pros mentioned:Comfort
headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best headset i ever use its worth buying and there comfortable on the ears
I would recommend this to a friend - Pros mentioned:Sound quality
Sound is good and mic works great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good and mic works great. I like the volume control as well. No complaints.
I would recommend this to a friend - Pros mentioned:Comfort
Very comfortable and great features for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very comfortable and great features for the price.
I would recommend this to a friend Finally a mono headset that works through my Xbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stereo headset would work through the headphone Jack on my controller but three different mono headsets wouldn’t. I seen these and thought why not give them a try and they worked. I even switched to one of my other mono headsets to see if that would work. It didn’t so I switched back to this set and I had audio again. Not sure what is so different on this set but the only thing I can think of is the connector is straight while my other sets have a 90° style connector
I would recommend this to a friendSingle ear headsets still exist!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Works as intended.
I would recommend this to a friend