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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 238 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the sound quality, price, and comfort of the Wired Gaming Headset for Xbox Series X|S and Xbox One. Many also appreciate the headset's fit and compatibility with various devices. However, some users mention that the volume could be improved, and a mute switch would be a beneficial addition. Overall, the positive feedback on sound, price, and comfort outweighs the concerns regarding volume and the lack of a mute button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 238 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    XBOX One headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES this product! Even if it’s cheaper than the expensive brands. This item works as a GOOD! The price is GREAT TOO!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MAY BE CHEAP, BUT IT WORKS JUST AS GREAT AS THE EXPENSIVE THINGS. SO HAPPY WE GOT THIS.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Saphire!

      Thanks so much for taking the time to leave your review on our Insignia Products wired Xbox headset. We know how important this purchase was for your gaming needs. So we are glad to read that it has worked out perfectly for you at a much more affordable price. If at any point you need assistance, please do not hesitate to reach out to us, we are here for you.

      Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome price and great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and he loves it. Even our nephew uses it. If you need a headset and you don’t want to spend too much money on one this is the one. They use it everyday and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones. my son absolutely loves them. Well worth the money spent on this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can spend a lot more and get something better, but this thing is pretty good for a basic headset. you can hear clearly, and the mic picks up pretty good. For younger kids, the size is much better than the larger more expensive gaming headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $20 works great. Can’t hear people sneaking up on me but that’s were skill come into hand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I got this on sales and was surprised by quality. Sounds very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox and zoom

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive headset. Works for Xbox one and with the Chromebook for Zoom calls.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. I would purchase again, for sure. Great price and great value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Join the Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the budget, and hype on the gaming, join the party and talk to the team.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Thanks for taking the time to share a review about your headset. We are so happy to read that you liked your new headset, remember that you can contact us at any time you need in case you have any concerns or doubts. Thanks for choosing Insignia. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Option!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My son bought these–we won't let him wear wireless headphones because they have higher radiation (EMFs) and these allow him to clearly talk to his buddies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go out and get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Very simple to use for voice chatting with your friends on the Xbox

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We really appreciate your feedback on this Headset, and we are glad to know that you really liked this product. I f you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Insignia headset does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia wired chat headset for XBOX Series X/ S & XBOX One, not only works well with my gaming system but also for my computer for Zoom meetings and group team meetings and chats.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does its job. Fair price. Would recommend and buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset because i didnt want a dual over the ear so i can hear the TV speakers. Works great and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that works on my XSX console besides the Sony 3D pulse headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome item to have for a gift for anyone in your family

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect item for any body. I love to use it while playing video games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome head set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for use on the Xbox one S. Clear mic and game sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XBox Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Sound is really good, built well.

    I would recommend this to a friend
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