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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 238 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the sound quality, price, and comfort of the Wired Gaming Headset for Xbox Series X|S and Xbox One. Many also appreciate the headset's fit and compatibility with various devices. However, some users mention that the volume could be improved, and a mute switch would be a beneficial addition. Overall, the positive feedback on sound, price, and comfort outweighs the concerns regarding volume and the lack of a mute button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 238 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Simple but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a simple but good headset. It’s nothing crazy but it does the job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great sound. Easy to use once u figure it out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset it works great I love the product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great backup option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable headset option… I always have a backup in case other options fail.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for Xbox live not to use with strangers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality i will even go back for another one for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Wired Chat headset great for XBox SeriesX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a single ear headset to be able to game quietly without isolating myself from my family, and the Insignia Wired Chat headset fit the bill perfectly. I like the simple design and the mic muting function by rotating the mic boom up away from your mouth - no switches to fumble for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets my kids talk with their friends while playing a games. You and your friend could be playing the same game and helping each other out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to withstand my 6yr old and is still working. Decent sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Cheap headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The price wasn't bad. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great headset but works as intended. Purchased as a back up for company when they forget their headset. Mic is strong but the ear cup design isn't the most comfortable. Good for younger gamers when you don't want to spend a lot on a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Flexible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a volume bar, mute option. Audio quality is good as it says

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insignia headset on sale during the holidays, good sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was it a very light weight and its great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good quality for the cheap price. It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works aok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK headphones for the price. Works fine with xbox and laptop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, overall quality is awesome. I’d buy again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    For just communication

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a simple auxillary jack, plugs right into your xbox series s/xs controller. Adjustable boom and headrest. Sound communique adjustment right on your xbox settings - hear more or less of the game fx sounds thru the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset at a good price for teenage XBox games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't buy if you get the "hot ear"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset worked fine with my husband's Xbox Series X, however, he did not like the ear piece being so big. The pictures were a bit deceptive and it looked like the ear piece would sit on top of the ear instead of enclosing it. His ears get hot so we had to return it. It isn't a bad product, just not right for us.

    I would recommend this to a friend
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