Customers recognize the fantastic sound quality and reasonable price of the wireless in-ear headphones. They appreciate the comfort and secure fit of the headphones, ensuring a pleasant listening experience. However, some users have concerns about connectivity issues and unimpressive volume levels.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 243 reviews
Rated 1 out of 5 stars
Battery life sucks
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones only hold a charge for a couple hours or so of use then it starts saying battery low every minute. I would skip these unless you like charging them daily.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello,
I understand how disheartening it is when a newly purchased device does not live up to our expectations, so to be able to re-gain your trust, I will like to suggest to get in touch with us at the contact link below so we can make sure that you are assisted in the best possible way.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expensive and don’t work! I’m very disappointed in these. They have to be in very close range such as phone on armband. If not you will not be able to stay connected.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello Angie.
Thank you for writing a review for our in-ear headphones. In this case I think that it would be convenient if you speak to one of our agents. You can give us a call everyday from 8 am to 9pm CT at 1-877-467-4289, our agents will be more than glad to help you. Carlos O-Insignia support.
Rated 1 out of 5 stars
Would not purchase again
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor quality. They are very tinny sounding but the most annoying fact is that they keep disconnecting from my Bluetooth. Not impressed with this product at all
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello Cindie,
Thank you for taking the time to leave your review on these wireless earphones. We know that this purchase was important for you and it is disheartening to have a product not meet up to your needs and standards. We hope that in the future we are able to improve the quality on our products. However, regarding the constant disconnection which is not normal, please contact our team so that we can look further into this and provide you with a resolution.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Opened the box, never worked, not once. Help desk said well you can always take them back, oh jeez thanks.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I didnt like the sound
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compared to the beats , i didnt like them at All. No sound weird buttons and would come off when doing jumping drills or burpees. Dont buy them ,
I would recommend this to a friend
Rated 1 out of 5 stars
Faulty product.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it few months back and opend today and unfortunately its not working and return period ended. So wasted..
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi,
Thanks for taking time of your day to leave a comment about your wireless headphones. We are sorry to read about the bad experience you had with your headphones, but we want to try to help you with this issue, so please do not heasitate to contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
Broke after a mth and a half
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
trying to get our money back. seemed OK but now broken after a mth and a half. frustrating.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi, Nancy.
Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Headphones since they should work properly for more than a month and a half. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Arrived defective.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One side of these had a terrible short or scratching sound.I will be sending them back!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
won't pair with my Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a brand new OnePlus 7 pro it will not pair or show up as a Bluetooth device on my phone.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello Wolfy2152001, I am sorry to read that you are unable to pair your in-ear with your phone OnePlus 7 Pro. Please contact us to check further options. -Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Big mistake
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Save your money and purchase what you really want, you won’t be throwing your money away.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello Bbrummell, I am sorry to read that you are having some issues with the in-ear headphones. Please contact us to check options for you.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
It is not charging after 20 percent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not charging after 20 percent even connecting for 2 hrs to the Plug.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Anita,
Thanks for taking the time to leave a comment about your headphones. I'm sorry to red that you are having issue trying to charge your headphones. Please contact us to check how we can try to fix this issue.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
Wireless earphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor quality. Battery charge didn't last long enough.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
right headphone didn't work
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the right headphone made a robot squealing noise when turned on
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Horrible
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont waste your money. Could not hear anything. You get what you pay for.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi.
I understand that this product did not fulfilled your expectations. It could be that is your particular unit the one who is not behaving adequately. Please, give us a call at 877-467-4289 for specific troubleshooting and warranty validation if applicable. We highly appreciate your comments and feedback.
Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Sounds really low when making a call
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When talking on the phone it sounds really low otherwise it’s good
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dont bother
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can hear birds outside your house over these things.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Stevi3,
The feedback that you provided is very much appreciated, I can assure you that these headphones are top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us Brian C. -Insignia Support
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Great Value
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very excited to try these out when I learned of them.
I planned on using them for bike riding mainly, to replace my Skullcandy Ink'd Wireless, as those are not really meant for sporting but the classic in ear style was serving the purpose.
I am thoroughly impressed by the overall sound quality. For this price it is really unbeatable.
I was really on the fence about buying the standard Insignia Bluetooth wireless buds, but I am sure glad I waited long enough for these.
The earloop things are quite soft and comfortable and did not move or even break in ear seal once during my ~20 minute bike ride.
I seriously can't imagine paying 4x the price for Powerbeats.
I would recommend this to a friend
Pros mentioned:
Price, Sound quality
Rated 5 out of 5 stars
For $20, Surprisingly Good!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed Headphones for an impromptu beach trip, and decided on these for $20. There are a few options at this price point, but went with these because of the Powerbeats style. They did the job very well! They're now my emergency spare ear buds in my bookbag. If you just looking to listen to music and want something to keep around in a bag or in the car, something easy and cheap but good quality, I recommend these.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these on a deal of the day but also because it was wireless and has a hook over the ears. I do not like ear buds because I find them always falling out
These are good and does as intended. The only drawback is the TINY button but can't complain otherwise.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 2 out of 5 stars
wireless headset
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this for about two week I.i use it at a treatment center that i'm there for 4 to 5 hours 3 days a week at.first week it keep a good charge and sound was ok.2 week it keeping power but the sound is jumping up and down
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Tony,
Thank you for taking the time to review our Headphones. I would first like to apologize for any inconvenience this may have caused you. I know how disheartening it is to have a product present glitches a few weeks in. I would really like to get this resolved for you as soon as possible so you may continue to enjoy them. Please give Insignia a call at 1-877-467-4289. We look forward to hearing from you!