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Customer Ratings & Reviews

Your price for this item is $25.99
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The comparable value price is $29.99

Customer reviews

Rating 4 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers admire the sound quality and long battery life of this Wireless In-Ear Headset. Many found it easy to use and appreciate its reasonable price. However, some customers noted the size is larger than expected and that the ear hook design could be improved for better comfort and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-209 of 209 reviews
  • Rated 2 out of 5 stars

    The mic isn’t very good. Returned purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall poor quality, AirPods would probably work better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried using for about a week, but found that the device was just to uncomfortable for me to wear. No other major issues, just was not right for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box had been opened and there wasn't anything in it but the ears pieces. Met to send it back but forgot about it. Will still do it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for! Everyone I talk to tells me I sound like a robot

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reporting the sound issue you are experiencing with your headset. I know how important it is to get the best out our our products and as this does not seem like normal behavior, I will like to recommend to get in contact with us at the link below so we can help you get this solved.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The Problem ear piece

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the good price I got mine for, I didn't receive any value out of it, only issues.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We appreciate you taking the time to provide your feedback about our Wireless In- Ear Headset. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much thought was given to the making of this earpiece. It's very cheap don't even bother buying!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reviewing our headset. We have done everything possible to provide the best quality to our products, however we appreciate your comments and will take them in mind to know how we can improve our devices. Please get in contact with us at the link below for any help you may need with your device and we will gladly assist you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bull crap

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all a waste of movie hard to hear. Expensive

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the Wireless In-Ear Headset. I am sorry to read that you are having sound issues with your headset, I know how frustrating this can be when trying to enjoy your product, please feel free to give us a call at 1-877-467-4289 so we can take a look at some troubleshooting steps together and/or review your warranty.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Reasonable product when on Deal of Day price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bluetooth connectivity & fair sound clarity. Ear hook required some comfort padding for my ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sub par

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an awful value for the price, but are uncomfortable in my ear. Voice quality is not what is expected from a standalone bluetooth headset.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Wireless In-Ear Headset. I understand the sound quality wasn't what you were expecting and that can be disappointing. We are continuously working on improving or products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns about the headphones, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia